Frequently Asked
Questions
Find Solutions to Common Issues Related to upgrade-visit-renewal - busy online
Unable to connect to the BUSY online using the ID provided
Unable to connect to the BUSY online using the ID provided
follow these guidelines
1.check mail recieve from BUSY team id pwd.
2.fill proper id pwd if same issue
3.mail on support@busy.in then wait for revert mail from r&d team.
What should I do if the company is not open and I need to access my data outside of the system?
If the company is not open and you need to access your data outside of the system in BUSY Accounting software, you can use the BUSY Online service to securely store and access your company data on the cloud.
What is the process for duplicating or creating a clone client in the software?
We have no provision for creating or duplicate a clone client in BUSY
Further, you have the option to purchase BUSY Online, which allows you to access and work on BUSY from anywhere you're logged in.
Is my data secure when using BUSY cloud accounting software?
Yes, your data is generally secure when using BUSY cloud accounting software because BUSY stores the data on their own cloud server, not on any third-party server. We suggest you keep strong login credentials to protect your data.
Are there any mobile or cloud options for accessing the software remotely?
You can remotely access BUSY data through the BUSY online product, enabling you to operate your data online. Additionally, BUSY offers its own mobile app, allowing you to check BUSY data and create invoices using the same platform.
Can I upgrade my old BUSY Accounting Software license to go to the BUSY online?
No you can't convert your old License into BUSY online, BUSY online is a separate license For this you have to purchase a new license and convert your BUSY data into BUSY online from our end..
How can I access my data on the Laptop through cloud access in BUSY?
To Access your data on the Laptop through cloud access in BUSY you can use BUSY Online through which your data will be saved on the cloud and you can access data in your Laptop.
Does BUSY offer cloud hosting or do I need to host it myself?
Yes, BUSY Online, allows you to access the software remotely. For more information or to purchase this service, please reach out to your authorized channel partner or contact our support helpline numbers.
Is it necessary to keep the main server open to access the data in the client system if it's stored in the BUSYonline cloud version?
In case of BUSY online data will be at BUSY server so you don't need to open server you can login in BUSYonline and access the data accordingly.
Is there an option to find details with the subscription ID in BUSY Accounting Software?
When you open BUSY online you will get the information about the licnese key or go to help and click on about BUSY it will show all details.
