Frequently Asked
Questions
Find Solutions to Common Issues Related to upgrade-visit-renewal - learn busy
Do I have a single user or multi user subscription?
To find out which BUSY model you are using, look at the title bar of your system screen. BS, SS, ES for Single User and BM, SM, EM for Multi User.
Is there a BUSY user manual I can refer to?
Yes, user manual available for reference, you can check the User's manual of BUSY by following this :
Go to Help menu in BUSY Or Press F1 on BUSY's screen
Is there an online knowledge base I can reference for help?
Yes, there are many tutorials available for learning the BUSY:
1. You can visit our Youtube channel BUSY for
2. You can check the webinar link on our website (busy.in) also.
Are there video tutorials available for learning how to use BUSY?
Yes, there are video tutorials available for learning how to use BUSY. To stay updated with newly uploaded videos, please subscribe to the BUSY YouTube channel @BUSYAccounting to receive notifications.
How do I cancel my subscription?
To cancel your subscription, you need to follow the cancellation process provided by BUSY. Please refer to their documentation or contact their customer support for assistance with cancelling your subscription.
Do you have a knowledge base or online resources to refer for BUSY issues?
Yes , By pressing F1 key you can access the usermanual of BUSY from which you can learn BUSY and BUSY also have a offical youtube channel name BUSY.
Are there any new features in the latest version of BUSY?
Yes, there are new features available in BUSY latest version that is:
BUSY mobile app
Audit trail feature available in Basic model also
Automatic E-way bill and E-invoice
GSTR1 direct upload etc.
What browser should I use for the best experience with BUSY?
There is no specific browser recommended for the best experience with BUSY. It is suggested to use the default browser or any browser that is compatible with the BUSY.
Do you have a knowledgebase for self-help on common BUSY issues?
Yes , By pressing F1 key you can access the usermanual of BUSY from which you can learn BUSY and BUSY also have a offical youtube channel name BUSY.
Is technical support included as part of my subscription?
If your BLS is active, then technical support is included as part of your subscription. However, if your BLS expires, technical support will not be provided without renewing it.