Frequently Asked
Questions
Find Solutions to Common Issues Related to upgrade-visit-renewal - learn busy
What is the process to get started with BUSY after renewal when data already exists?
If you want get started with BUSY after renewal then please follow the
given steps
Step 1: Once you received your renewal file on your mail.
Step 2: Download license file then copy and paste in then BUSYwin folder.
Step 3: Then open BUSY then go to license management option
Step 4: Then select revalidate softlock license option
Step 5: Then re open BUSY and and start working.
Do you have resources for common errors and fixes?
Yes, we do have resources to help with common errors and fixes.
You can also get support in the following ways:
1- For online or on-site assistance, you may contact your authorized channel partner. Please note that this service may be chargeable based on the time and duration.
2- For immediate help, you can contact our 24×7 helpline at 8282 8282 82 or 011-4096 4096.
Basic dongle/license issue in BUSY. Possible causes and solutions?
Basic dongle/license issue in BUSY. Possible causes and solutions?
The basic version of BUSY the Possible causes and solutions
Point1: does not support certain features like e-invoice,e-return direct upload and json create
Point2: For e-return instance of json create in BUSY, BUSY has given Govt template and CSV.
Point3: Many financial report is given like MIS report, Sale and Purchase analysis
Who do I contact for technical support when facing problems with BUSY?
If you need any help and support with BUSY, you can reach out to the following methods:
Method 1: You can contact to your authorized channel partner.
Method 2: Call us on our 24X7 support helpline number at 8282828282 or 011 40964096 and talk to our support representatives.
Method 3: Email us your query to support@busy.in and we will get back to you as soon as possible.
I need help understanding certain workflows, features or accounting processes in the software. Where can I find tutorials or guides for this?
If you need help in understanding certain workflows features then you can find tutorials on
WWW.busy.in then select option of resource then webinar you can see webinar vedios on
various topics.
Further in front of every features you have help option or tutorial vedio option just click
on qestion mark for help document or click on play button for tutorials.
I want to understand how on-account entries and advance payments are handled. Is there documentation explaining this?
Yes, there are many documentation or tutorials available that explains how on-account entries and advance payments are handled in BUSY:
1. You can visit our Youtube channel BUSY for
2. You can check the User's manual of BUSY by following this :
Go to Help menu in BUSY Or Press F1 (For Reading)
3. You can check the webinar link on our website (busy.in) also.
I need help understanding the different types of reports available in BUSY. Where can I find more information?
If you want to understand different types of reports available in BUSY then please follow
given steps to see the user manual.
Step 1: Go to Help menu then users manual
Step 2: Then download it and open.
Step 3: Then select display option and then select desired report to read document
related to it in user manual.
Where can I find detailed BUSY usage guides and manuals online?
You can get guide by call at our customer support or mail on support@BUSYin for Usage of BUSY.If you want to know about Particular feature in BUSY then you can press F1 to see about Particular feature or click on Question marks and Videos given with that feature .You can join our webinars and can check our Official youtube channel BUSY.
What additional model are available in BUSY?
in the BUSY software, there is an additional subscription product available in three models: Blue, Saffron, and Emerald.
The difference between in perpetual ans subscription license is one is your lifetime license and second one is your 1 year subscription license
The features of the perpetual license i.e Basic, Standard, and Enterprise are similar to those available in Blue, Saffron, and Emerald, respectively.
Is there documentation or tutorials available for [specific function]? I'm confused on how to do that.
Yes, there are many documentation or tutorials available for learning specific function of BUSY:
1. You can visit our Youtube channel BUSY for
2. You can check the User's manual of BUSY by following this :
Go to Help menu in BUSY Or Press F1 (For Reading)
3. You can check the webinar link on our website (busy.in) also.