When I try to receive payment for a sale in BUSY its not adjusting the amount properly What should I do

If you're experiencing issues with receiving payment for a sale in BUSY and the amount is not adjusting properly, there may be an issue with the payment entry or the way it's being applied. Here are steps to help you troubleshoot and resolve this problem:
Step 1 : Double-check the payment entry details, including the payment date, payment amount, and the customerorvendor account selected.
Step 2:When receiving a payment, make sure you've selected the correct invoice(s) or sale(s) to apply the payment to.
Step 3 :If you're receiving a partial payment for an invoice, ensure that you've specified the correct partial payment amount to apply.
Step 4 :Verify that there are no duplicate payment entries or sales transactions in your records. 
Step 5 :Confirm that the payment is correctly applied to the invoice.
Step 6 :Ensure that you are working within the correct accounting period or financial year. 
Step 7 :Check the balances of the customerorvendor accounts involved in the transaction. 
Step 8 :Ensure that your BUSY software is up-to-date with the latest patches and updates. 
Step 9 :Consult BUSY's official documentation and user manuals for guidance on correctly recording payments and adjusting invoices.
Step 10 :Use reconciliation features within BUSY to match transactions with your bank statements.