Why am I unable to add a party while trying to generate an e-way bill in BUSY?

If you are unable to add a party while trying to generate an e-way bill in BUSY, there could be several reasons for this issue. Here are some common causes and steps to help you resolve it:
Step 1 : Ensure that you have entered complete and accurate party details. This includes the party's name, GSTIN (Goods and Services Tax Identification Number), address, and other relevant information. Incomplete or incorrect information can prevent you from adding a party.
Step 2 : Verify that the GSTIN you have entered is valid and active. Invalid or expired GSTINs can cause issues when adding a party.
Step 3 :E-way bill generation requires an active internet connection. Ensure that your internet connection is stable and not experiencing interruptions.
Step 4 : Make sure you are using the latest version of BUSY.
Step 5 ;Sometimes, issues with the government's E-way Bill Portal can affect the integration with accounting software. Check the E-way Bill Portal's status to see if there are any known issues.
Step 6 :Verify that you have correctly set up the party in the party master section of BUSY.
Step 7 :Verify that you have the necessary permissions to add parties in BUSY. Some organizations restrict user roles from adding parties.
Step 8 : If you've tried the above steps and are still unable to add a party for e-way bill generation, contact BUSY's customer support or consult their documentation for specific guidance on the e-way bill generation process.
  • Home
  • /
  • faqs
  • /
  • why am i unable to add a party while trying to generate an eway bill in busy

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

phone Sales & Support:

+91 82 82 82 82 82
+91 11 - 4096 4096