Why are my bills printing instead of emailing properly in BUSY?

If you are not able to send email from BUSY,possible reasons are given 
Step 1: Go to administration and then click on Configuration 
Step 2: Then click on E mail configuration option
Step 3: Choose the email sending option.
Step 1: Select Send Directly option if you want to send mails directly through the Server Configurations specified in the Email Configuration option itself. 
Step 2: Select the Report type to be send through mail
Step 3: Mention the SMTP server in server configuration
Step 4: Then mention the mail id in user name field
Step 5: Then create the Password for BUSY from mail and mention in password field
Step 6: Define the sender information with From and reply to mail id
Step 7: Click on test account setting to check the outgoing server information is correct or not and save the configuration.
Step 8:If any changes made in email used in BUSY,you need to generate app password again on email and then enter in BUSY
Step 9:Also check internet connection is stable and reciever's Email id is correct and proceed
SMTP server 
Emails Port 
Gmail : Smtp.gmail.com 465/587
Outlook : Smtp.live.com 587
Yahoo : Smtp.mail.yahoo.com 465
Hotmail : smtp.office365.com 587
Zoho Mail : smtp.zoho.com 465
Rediffmail : smtp.rediffmail.com 25