Why do my BUSY email settings reset after an update to the software? How can I prevent this from happening?

The BUSY email settings may reset after a software update due to the update process overriding the previous settings. To prevent this from happening, it is recommended to backup your email settings before performing the software update. This way, you can restore the settings after the update is complete. Additionally, you can reach out to BUSY support for further assistance in preventing email settings from resetting after software updates.
 Step 1. Open BUSY and go to the Configuration menu.
 Step 2. Select Email Configuration from the options.
 Step 3. Enter your email address and password in the provided fields.
 Step 4. Choose the email service provider you are using (e.g., Gmail, Outlook).
 Step 5. Enter the SMTP server and port details for your email provider. You can find these details in the email settings of your email account.
 Step 6. Enable SSL/TLS encryption if required by your email provider.
 Step 7. Save the settings and test the email configuration by sending a test email.
 The SMTP option is not available when selecting Send through Microsoft Outlook in BUSY's email configuration because the email will be sent automatically through the Outlook ID that is open on the system, without the need for SMTP server configuration.