New GST Rate for IT Services in India: Software Development, Support & More

The Information Technology (IT) sector is the backbone of modern India, covering everything from software development to cloud hosting and tech support. But how does  GST (Goods and Services Tax)  apply to these services? In this blog, we’ll explain the GST rate for IT services in India, what qualifies as an IT service, and how businesses in this space can manage their tax obligations.

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    New GST Rate on IT Services in India

    The Government of India is updating GST rates effective after 22 Sep 2025. Below are the expected new GST rates for key IT service categories (no compensation cess).

    IT Service SAC Code New GST Rate Remarks
    IT consulting & support 998313 18% Helpdesk, troubleshooting, installation & configuration
    IT design & development (custom software, integrations) 998314 18% Custom builds, implementation, enhancements
    Hosting / IT infrastructure & network management (incl. cloud/managed services) 998315 18% Data centre, hosting, infrastructure provisioning & NOC
    IT education & training (corporate / non-certifying) 998316 18% Commercial trainings; recognised degree/board programs follow education exemptions
    Other IT services (data storage/processing, misc.) 998319 18% Use when not specifically covered above

    Note: Under the prevailing two-tier approach for many goods/services, IT services historically taxed at 18% are expected to remain at 18%. Exports of services and supplies to SEZs are zero-rated (LUT/bond or IGST with refund). Cross-border electronically supplied services (OIDAR) to customers in India are taxable in India and may require simplified GST registration for foreign providers. Final applicability is subject to CBIC/GST Council notification.

    SAC Classification and New GST for Software & IT Supplies

    Software may be treated as goods or services depending on how it is supplied. Use the correct HSN/SAC and apply the expected New GST Rate accordingly.

    Type of Software Supply HSN/SAC New GST Rate How It’s Treated
    Packaged “off-the-shelf” software supplied on physical media HSN 8523 18% Goods (recorded media)
    Electronically supplied software / SaaS subscriptions SAC 998314 / 998315 18% Service (electronically supplied / hosting, development, provisioning)
    Software maintenance & support (AMC) SAC 998313 18% Service (consulting/support)

    Tip: If a contract bundles development + hosting + support, classify by the principal supply. For cross-border supplies, verify place-of-supply and export conditions before tax application. The above are expected rates post–22 Sep 2025 and may be updated by final notifications.

    Are IT Services Taxable Under GST?

    Yes, most IT services are fully taxable under GST, and the standard rate is 18%.

    IT services fall under  SAC Code  9983 – Information Technology Services, which includes:

    • Software development
    • IT consulting
    • Cloud-based solutions
    • Data processing and hosting
    • Technical support and maintenance
    • System integration services

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    Old GST Rate for IT Services in India

    (Old GST Rates – Applicable Until 21st September)

    IT Service SAC Code GST Rate
    Software development (customized) 9983 18%
    IT consulting services 9983 18%
    Cloud hosting (SaaS, IaaS) 9983 18%
    Tech support and maintenance 9983 18%
    Data storage or processing services 9983 18%

    Old GST on Software – Product vs Service

    Type of Software GST Rate Category
    Off-the-shelf (boxed/downloadable) software 18% Treated as goods (HSN Code 8523)
    Customized software development 18% Treated as service (SAC 9983)
    Software as a Service (SaaS) 18% Treated as service

    Export of IT Services – Is GST Applicable?

    No! Export of services (to clients outside India) is zero-rated under GST.

    • Exporters must  register under GST
    • File LUT (Letter of Undertaking) to export services without paying GST
    • Or pay GST and later claim refund

    This benefits freelancers, SaaS businesses, and IT firms serving overseas clients.

    Input Tax Credit (ITC) for IT Companies

    Yes, businesses offering IT services can  claim Input Tax Credit  on:

    • Office rent and utilities
    • Software tools and licenses
    • Internet and hosting services
    • Marketing/advertising spend
    • Subcontractor invoices

    Proper billing and  GST-compliant invoices  are required to utilize this benefit.

    Nitin Bansal
    Chartered Accountant
    MRN No.: 430412
    City: Jaipur

    I am a Fellow Chartered Accountant (FCA) and LLB graduate with 10 years of experience in corporate auditing, taxation, and financial consulting. My expertise includes corporate audits, income tax planning, HSN code classification, and GST rate advisory. Through my blogs and articles, I aim to simplify corporate taxation, auditing, and GST compliance, making financial matters more accessible for professionals and business owners.

    Frequently Asked Questions

    • What is the gst rate for it services in India?
      The standard GST rate is 18%, applicable to all core IT services.
    • Is GST applicable on software development?
      Yes. Customized software development is considered a service and taxed at 18%.
    • Are software subscriptions (SaaS) taxable?
      Yes. SaaS and cloud services are treated as IT services and taxed at 18%.
    • Can IT companies claim Input Tax Credit?
      Absolutely. GST-registered IT companies can claim ITC on their business expenses like rent, internet, marketing, and subcontractors.
    • Do freelancers offering IT services need to pay GST?
      Yes, if their turnover exceeds ₹20 lakh (₹10 lakh in NE states). They must register and collect 18% GST on their invoices.