Many GST return filers get the “Checksum Validation: Failed” problem when submitting GSTR-3B. When users click “Offsets Liability” in GSTR-3B, they encounter this problem. This problem causes the return filer’s inability to submit their GST Returns effectively.

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The government has not disclosed the cause and fix for this mistake. Here are several potential fixes for the “Checksum Validation: Failed” error. A high load on the GSTN / GST Portal may be the major cause of this error.

• Try Deleting Browsing History: within the browser, Click Settings to remove browsing history.

Ctrl + Shift + Delete can be used to accomplish this in Google Chrome. The window will change. Then select “Clear Data.”

• Changes Your Web Browser – Use Internet Explorer to log into the GST Portal. When filing GST returns using Internet Explorer, issues that frequently occur when using Chrome are fixed.
• File GST Returns At Night – Try submitting your GST Return after 10 p.m., as there is less traffic on the GST Portal / GSTN at night. 

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