Frequently Asked
Questions

Find Solutions to Common Issues Related to accounting-reports - account books

FAQs

How can I generate a report in BUSY that shows my total purchase amount from each vendor for any time period, as the standard reports don't provide this summary?

You can view the below report for total purchase amount from vendors.
Step 1: Click on Display
Step 2: Then Purchase Analysis
Step 3: Then Party wise
Here shows the data fo all vendors as per the date range selected by you.

I made changes to the headers in my accounting software and now some transactions are not showing up in reports. What should I do to fix this?

If you have only done changes in the header part of the voucher then make sure you are selecting the correct date range and series while opening the reports. Additionally, if you have apply any filter then remove it and check it.

Enter purchase voucher but entry not showing proper amount or date or number or other voucher related details when check it in purchase list or other reports.

If purchase or expense vouhcer shows wrong details while check in list or other report but while on enter in voucher showing correct data so first you need to re-enter amount or date or number and resave voucher again and then check.

I want to export my sales or purchase data from BUSY to an Excel file. Is there an option to do this within the software?

To export sale or purchase invoice in excel: 
Step 1 : Click on display
Step 2 : Account books
Step 3 : Account register
Step 4 : sale and purchase register
Step 5 : Export in excel

What steps do I need to take in BUSY after the summary screen to reach the type summary screen?

For use summary feature open Report abd click on summary and choose level single level or double level and mention field for summarize on and click on auto and show sub detail if you want see sub detail and click on summarize.

The software is not displaying the correct sales figures in the reports. What could be causing this discrepancy?

The software not displaying correct sales figures, due to:
Step 1 : Missing or incomplete entries
Step 2 : Tax amount calculation is incorrect
Step 3 : Duplicate voucher
Step 4 : Disount or markup mismatch
Step 5 : Sale return voucher

I am unable to find the reports option in BUSY desktop application. How can I generate sales reports?

Reason for the unable to check report option is that user login with sub user who has no rights to see report options.
Steps to generate sales report
Step 1 : display
Step 2 : account books
Step 3 : account register
Step 4 : sales register

I made a payment but it's not reflecting in my accounts ledger. How do I get this updated?

If you made a payment but it's not reflecting in your accounts. You need to follow the below mentiond steps: 
Step 1: Take the data backup
Step 2: Go to House keeping
Step 3: Click on Update master balance
Step 4: Click on Ok

Why does the ledger show the full payment amount under cash, and how can I correct it?

The ledger shows the full payment amount under cash because it has been incorrectly recorded as a cash payment. To correct it, you need to edit the entry and select the appropriate payment mode, such as UPI or any other relevant mode.

I need help understanding the shipping report data in BUSY. Can you explain the columns and metrics?

If you want shipping report data then its possible in BUSY through custom column you need to add custom column in BUSY or may configure or customize the reports accordingly in that particular report where you want to see shipping report data