Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How often is the reporting functionality updated or changed?

The reporting functionality of BUSY is updated or changed periodically, depending on the feedback from the customers, the changes in the accounting standards, and the new features added to the software.
You can download the latest version of BUSY and check the latest report functionality.

Can I reduce sales by changing voucher prices

Yes, Can Reduce sales with changing the prices of sales Vouchers as prices directly effect the sales amount which shows in sales ledger.
NOTE: Before changing the prices of sales voucher take latest backup of the company as it directly effects Profit and Loss Account.

How do I check the payment register?

To check the payement register then follow the below steps.
Step 1: Click on Display and sub menu Account Books
Step 2: Then Account register standard and select the payment register.Here mention the date range and enable the other details if required.
Step 3: Click on OK.

I want to check if there are any debit or credit notes missing from my sales. Is there a report that shows all debit/credit notes related to sales invoices?

To view the debit or credit note register in BUSY follow below steps:
Step 1: Go to display option and then select account books.
Step 2: In account books select account register standard and then select debit or credit note register.

The address record in BUSY is not showing the cash value for transactions. How can I get the cash value to display in the address record?

for showing cash value in transaction you nedd to ensure that select party account as cash account then transaction value directly show in cash account or you need to enabled settlement details option in particular series and stettled invoice amount in cash account

I want to generate a consolidated sales report for a custom date range in BUSY. What steps should I follow to generate this report?

To check conslidate sale report , follow the steps below :
Step 1: Go to display the account books
Step 2: Then select account register standard and go to sales register
step 3: select all sale type then mention desired date range and open report

I am having trouble understanding the graphs and charts. Is there a way to customize or simplify the visualizations?

For understanding the graphs in BUSY, you can easily do the double click on graph and view the representation one by one and also can print it. Further can contact to the channel partner for customization which will be done on chargeable basis.

What cause if purchase amount of voucher showing different amount while on enter and in list.

If purchase amount showing different in list and on enter do follow some steps:
Step: 1 Open bill in modify mode and resave voucher.
Step: 2 Check incomplete voucher or junk master or voucher by house keeping after taking the latest backup of the company.

How do I view the payment voucher list to see how many entries there are?

To check payment voucher list then follow the steps given below :
Step 1: Go to transaction menu
Step 2: Then click on Payment voucher option
Step 3: Then click on list option
Step 4: Here you can check the list of payment voucher

The software is showing incorrect calculations/amounts. What could be the reason, and how to troubleshoot?

If the software showing incorrect caculations and amounts due to some incorrect entries in the BUSY, wrong configuration for the sale purc type or bill sundry in the voucher. After the data backup can run the update master balance from house keeping menu.
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