Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to filter reports to only show UPI payments?

To filter reports to only show UPI payments, select the report and click on the filter option. Then, select the payment mode as UPI and apply the filter. This will show only the UPI payments in the report.

How can I check the account master list?

To check the account master list in BUSY, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Click on account then select list
Step 3: select standard then select party range and open the list.

What all sales report formats are available?

There are various sale report format available in BUSY such as Sale register report in Accounts/Inventory books, Sale type summary report in gst summary, sale register or supply outward register report in Gst register, and sale analysis report

I cannot find the payment entry in one of my accounts. What can cause a return entry to not show up in the account statement?

If any payment entry not showing up in the account statement then you need to check that account ledger and check that entry is showing or not. If not then you need to enter again that entry.

I want to view my bills for previous months in BUSY but they are not showing up. What should I do?

want to view bills for previous months in BUSY but they are not showing up because of maybe you selected wrong month for view bills or you freez data of previous month to view or modify data.

What is the option to run Update Master Balances, and when should I run it?

The option to run Update Master Balances in BUSY is available in the Housekeeping menu. It should be run after taking a backup and whenever there is a mismatch in the balances of masters and in reports.

How do I ensure the data I enter in BUSY syncs correctly with the reports

It is important to check your reports regularly and make sure that the data you entered in BUSY is accurate and consistent. If you find any errors or discrepancies, you can correct them as soon as possible.

I'm having trouble finding a bill in the system. How can I locate it?

You can find a bill from the List of vouchers and the related account ledger. You can use the search option available in the report by press F3 and can search by bill number, party, amount, etc.

Why is the total quantity of items showing incorrectly in the stock status report?

The total quantity of items may be showing incorrectly in the stock status report then do the below steps.
Step 1: Take the backup of your data.
Step 2: Click on House Keeping
Step 3: Then Run update master balance

What are the steps to email monthly sales register data from the software?

To email monthly sales register go to:
Step 1 : CLick on display
Step 2 : Account books
Step 3 : Account register
Step 4 : Sale register
Step 5 : Set month date range
Step 6 : Open report and email it
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required