Frequently Asked
Questions

Q: The laser (ledger) is not showing the full transaction history for a customer. How can I fix this?

For full Transaction history in ledger you need to press ALT+L then define Format and select account make sure Details to be shown should be Full voucher Details then it will show full details in report.

Q: How do I adjust the column size if a field length is too small for the data?

To adjust the column size if a field length is too small you need to select heading part of the column and you can move your cursor right or left to increase or decrease its allignment

Q: How do I use search and filter features to identify a transactions of suspense account ?

You can use the Search and Filter button at the top of any report to find and filter the data you need. You can also press F3 for search and F7 for filter as keyboard shortcuts.

Q: How can I customize GSTR report to show total tax amount per invoice in BUSY

In BUSY there is already various report options which shows the total tax amount of each invoice. Further you can also use the Custom Column option available in report to add column according to your need.

Q: How do I enter commission paid to an agent separately in the purchase voucher

To pay commission separatley in purchase voucher 1. enable commission calculation from account 2. enable seperate commission in each voucher 3. add salesman name, set commission 4. add purchase voucher and pay commission to agent separately in purchase voucher

Q: How do I check where and how much sales have been made in BUSY

BUSY lets you view your sales data in various reports under the Display menu. You can choose from options like Sales Register, Account Summary, Sales Analysis, and more. These reports help you analyze your sales data.

Q: How can I select a specific date range while viewing my sales register report?

Whenever you will open the sales register report it will ask you to specify the date range such as starting date and ending date you can specify it as required and you can generate the report

Q: How do I remove an income or charge from the turnover totals in BUSY?

If you want to hide any transactions in the report, just generate a report and press f9 to hide transactions that you do not see in the report. Also, press alt plus f9 to unhide transactions.

Q: I entered sales bill but name is different in ledger What to do

If the sales bill shows a different name in the ledger, you should resave the voucher and check again. You should also make sure that the Account to be shown by option is set to Name.

Q: I am registered under composition scheme so why is IGST input showing

If you are a composition dealer and in GST report shows IGST input then might you have applied wrong tax bill sundry i.e, IGST instead of IGST(ITC-None). There might be other reasons depending on the situations.

Find Solutions to Common Issues Related to accounting-reports - account books

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

The laser (ledger) is not showing the full transaction history for a customer. How can I fix this?

For full Transaction history in ledger you need to press ALT+L then define Format and select account make sure Details to be shown should be Full voucher Details then it will show full details in report.

How do I adjust the column size if a field length is too small for the data?

To adjust the column size if a field length is too small you need to select heading part of the column and you can move your cursor right or left to increase or decrease its allignment

How do I use search and filter features to identify a transactions of suspense account ?

You can use the Search and Filter button at the top of any report to find and filter the data you need. You can also press F3 for search and F7 for filter as keyboard shortcuts.

How can I customize GSTR report to show total tax amount per invoice in BUSY

In BUSY there is already various report options which shows the total tax amount of each invoice. Further you can also use the Custom Column option available in report to add column according to your need.

How do I enter commission paid to an agent separately in the purchase voucher

To pay commission separatley in purchase voucher
1. enable commission calculation from account 
2. enable seperate commission in each voucher
3. add salesman name, set commission
4. add purchase voucher and pay commission to agent separately in purchase voucher

How do I check where and how much sales have been made in BUSY

BUSY lets you view your sales data in various reports under the Display menu. You can choose from options like Sales Register, Account Summary, Sales Analysis, and more. These reports help you analyze your sales data.

How can I select a specific date range while viewing my sales register report?

Whenever you will open the sales register report it will ask you to specify the date range such as starting date and ending date you can specify it as required and you can generate the report

How do I remove an income or charge from the turnover totals in BUSY?

If you want to hide any transactions in the report, just generate a report and press f9 to hide transactions that you do not see in the report. Also, press alt plus f9 to unhide transactions.

I entered sales bill but name is different in ledger What to do

If the sales bill shows a different name in the ledger, you should resave the voucher and check again. You should also make sure that the Account to be shown by option is set to Name.

I am registered under composition scheme so why is IGST input showing

If you are a composition dealer and in GST report shows IGST input then might you have applied wrong tax bill sundry i.e, IGST instead of IGST(ITC-None). There might be other reasons depending on the situations.

Frequently AskedQuestions