Frequently Asked
Questions

Q: How can I add a note in my ledger without entering any amount?

To enter the note in the ledger then you need to press the alt+n shortcut key. after that notes window will get open, you can enter the note and save it.

Q: I want the Item Name column before the Document Number and Document Date in my report. How can I position the Item Name column first?

If you want item name column before the document number and document date in your report you need to add separate custom column as in default report its not possible

Q: Some of my reports are taking a long time to generate or the data is too large. Are there any ways to optimize this?

If your report is taking a long time to open you can try to open the report in short date range or you can also split your data as well

Q: The red entries in my books are not getting cleared even after re-entering vouchers in BUSY. What should I do?

If the entries are showing in the red colour that means have negative account balance.Make sure to have proper balance so that the entries will not show in red colour.

Q: I want to compare sales amounts for a particular date across reports. How can I generate date-wise reports in BUSY?

Please provide some additional information from which report you want to compare sales Report. In BUSY you can open any report date wise like sale Report, Gst report etc.

Q: I want to understand the different reports available in the software. Can you provide an overview of the + reports?

To view the different reports in BUSY, you go to display menu option and access different reports like account books, inventory books, stock status, MIS reports, checklist report etc.

Q: How do I view the opening balances for a supplier? Their opening balance is not showing on my end.

TO see opening balance of a supplier go to: Step 1 : Clickon display Step 2 : Account books Step 3 : Account ledger Step 4 : Open supplier ledger and check opening balance

Q: The data/entries are not showing properly in my reports in BUSY. What should I check?

To resolve the querry of data and entries not showing properly in the report opening you need to press one shortcut key after opening the report i.e alt + D.

Q: Why am I unable to see some of the voucher numbers correctly in the software?

If you are unable to see some of the voucher numbers correctly in BUSY, then might be some vouchers are deleted so that their numbers are missing from the list.

Q: How do I add a column to show tax breakup for purchases in BUSY

In BUSY, when you open the purchase register there already an option of Show Bifurcation of Amount. whilch allow you to see tax breakup such as taxable and tax amount.

Find Solutions to Common Issues Related to accounting-reports - account books

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I add a note in my ledger without entering any amount?

To enter the note in the ledger then you need to press the alt+n shortcut key. after that notes window will get open, you can enter the note and save it.

I want the Item Name column before the Document Number and Document Date in my report. How can I position the Item Name column first?

If you want item name column before the document number and document date in your report you need to add separate custom column as in default report its not possible

Some of my reports are taking a long time to generate or the data is too large. Are there any ways to optimize this?

If your report is taking a long time to open you can try to open the report in short date range or you can also split your data as well

The red entries in my books are not getting cleared even after re-entering vouchers in BUSY. What should I do?

If the entries are showing in the red colour that means have negative account balance.Make sure to have proper balance so that the entries will not show in red colour.

I want to compare sales amounts for a particular date across reports. How can I generate date-wise reports in BUSY?

Please provide some additional information from which report you want to compare sales Report. 
 In BUSY you can open any report date wise like sale Report, Gst report etc.

I want to understand the different reports available in the software. Can you provide an overview of the + reports?

To view the different reports in BUSY, you go to display menu option and access different reports like account books, inventory books, stock status, MIS reports, checklist report etc.

How do I view the opening balances for a supplier? Their opening balance is not showing on my end.

TO see opening balance of a supplier go to:
Step 1 : Clickon display
Step 2 : Account books
Step 3 : Account ledger
Step 4 : Open supplier ledger and check opening balance

The data/entries are not showing properly in my reports in BUSY. What should I check?

To resolve the querry of data and entries not showing properly in the report opening you need to press one shortcut key after opening the report i.e alt + D.

Why am I unable to see some of the voucher numbers correctly in the software?

If you are unable to see some of the voucher numbers correctly in BUSY, then might be some vouchers are deleted so that their numbers are missing from the list.

How do I add a column to show tax breakup for purchases in BUSY

In BUSY, when you open the purchase register there already an option of Show Bifurcation of Amount. whilch allow you to see tax breakup such as taxable and tax amount.

Frequently AskedQuestions