Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why prior year charges on current bills?

The prior year charges on current bills may be due to unpaid invoices or outstanding balances from the previous year that are being carried forward and included in the current bill.

I want the Item Name column before the Document Number and Document Date in my report. How can I position the Item Name column first?

If you want item name column before the document number and document date in your report you need to add separate custom column as in default report its not possible

Some of my reports are taking a long time to generate or the data is too large. Are there any ways to optimize this?

If your report is taking a long time to open you can try to open the report in short date range or you can also split your data as well

The red entries in my books are not getting cleared even after re-entering vouchers in BUSY. What should I do?

If the entries are showing in the red colour that means have negative account balance.Make sure to have proper balance so that the entries will not show in red colour.

I want to compare sales amounts for a particular date across reports. How can I generate date-wise reports in BUSY?

Please provide some additional information from which report you want to compare sales Report. 
In BUSY you can open any report date wise like sale Report, Gst report etc.

I want to understand the different reports available in the software. Can you provide an overview of the + reports?

To view the different reports in BUSY, you go to display menu option and access different reports like account books, inventory books, stock status, MIS reports, checklist report etc. 

How do I view the opening balances for a supplier? Their opening balance is not showing on my end.

TO see opening balance of a supplier go to:
Step 1 : Clickon display
Step 2 : Account books
Step 3 : Account ledger
Step 4 : Open supplier ledger and check opening balance

The data/entries are not showing properly in my reports in BUSY. What should I check?

To resolve the querry of data and entries not showing properly in the report opening you need to press one shortcut key after opening the report i.e alt + D.

Why am I unable to see some of the voucher numbers correctly in the software?

If you are unable to see some of the voucher numbers correctly in BUSY, then might be some vouchers are deleted so that their numbers are missing from the list.

How do I add a column to show tax breakup for purchases in BUSY

In BUSY, when you open the purchase register there already an option of Show Bifurcation of Amount. whilch allow you to see tax breakup such as taxable and tax amount.
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