Frequently Asked Questions

If you want to add the company logo in the reports then you need to create the report format and add the logo field.As the logo not shows in the standard report format.and add the logo field.
 Pls follow the below steps :
 Step 1: Click on Administration
 Step 2: Then Configurations
 Step 3: Then Report header printing
 Step 4: Create new header format
 Step 5: Then click on Configure tab
 Step 6: Select the logo field from print style option which shows at left bottom then specify the image path and other header part required details.

To generate Statement of A/C in BUSY, you can follow these steps: 
Step 1: Open BUSY and select the company you want to work with. Then, go to the Print / Email / SMS tab on the top menu bar and click on Outstanding Analysis. 
Step 2: Here you will find an option of "Statement of A/Cand select Standard / T- Format as required. 
Step 3: Now you can select One Account, Group of Accounts and Selected Accounts to generate. 
Step 4: Enter the date range and can Print / Export / Email / SMS as required.

If your ITC balance is zero in previous month and having balance in the opening 
 month of next year then please follow the given steps
 Step 1: Open the previous financial year then go to Housekeeping menu.
 Step 2: Then update master balance then OK.
 Step 3: Then go to administration menu then change financial year then 
 select next financialy year 
 Step 4: Then click on yes for carry balances then new & change master then
 start.
 Step 5: Now you opening balance must match with your closing balance of 
 previous month.

If account column showing blank in the day book while other details like amount, voucher number and date are getting displayed correctly follow the below steps:
Step 1: Go to Display >Account book > Day book > check field - account to be shown by ( Given Field has 3 options - Name , Print name and Alias ) .
Step 2: If the selected field is blank in account master , the account column will show blank.
Remark - Above issue occurred only with print name or alias as both the field is optional in account master .

There could be the several reason if you have did entry with different tax rate but in report all are showing the same:
1. If you have not apply tax properly in that case you may face this issue
2. If you have used single tax rate for voucher from purchase type in that case this issue may occurs
3. If you have do wrong entry then you may face this issue
4. If you have selected wrong tax category in item master then this issue may occurs
5. After checking all of these correct your mistake in entry and then check

To get financial year wise opening and closing balance if we open ledger for multiple financial years follow the below steps:
 
Step 1: Go to Display > Account book >Account ledger or Press Alt+L shortcut key .
Step 2: After mentioning the starting Date of the previous financial year , Select Y to the Show year wise opening & closing balance field . The report will show year wise opening and closing balance.
The above feature will not work if we open the ledger report with {Details to be shown} all other details (Auto) and other details (Auto).

If you are unable to see last month's sales and purchases in reports follow these steps:
Step 1: Go to Transactions, then click on Sales and open the list with the date range. If no data is shown, check it with admin user.
Step 2: If you do not have the rights to see reports then you cannot see the reports. Check your user rights for this.
Step 3: Ensure data is not deleted or corrupted.
Step 4: If audit trail is enabled check the details in the checklist audit trail report and verify if the voucher is modified or deleted.

To Solve the issue of not seeing full data or statement in BUSY you need to follow the steps 
1 Check the date range you have selected to view the report it should be proper
2 It could be possible that the user ID you are using in BUSY it dont have the rights to see 
the reports then you have to login with your admin id and change the user rights for your 
user ID 
3 It could be possible that you have seeing the report in a wrong financial year so change 
the financial year accordingly

show all entries under actual account head please follow the below steps 
 step 1: go to the Account books under display menu
 step 2: open account register under account books and click on sales register 
 step 3: mentioned sales type and select report on the basis of all parties, group of parties , one party or selected parties. 
 step 4: then mentioned series, start and end date also there is other relevant options you can select as per your requirement and open report there you can find entries as per you post in account

To check total tax paid to a specific GST number from purchase vouchers, follow these steps: 
 1.Go to the Display menu. 
 2.Check and open Account Books. 
 3.Within Account Books, open the Purchase Register. 
 4.Choose All Purchase Types. 
 5.Select one specific party or multiple parties. 
 6.Enter the date range and other relevant filter details. 
 7.Enable the option to Show Payment/Receipt Details. 
 8.Open the generated report. 
 You will find a bill-wise breakdown of GST amounts and the status information indicating whether the payment is cleared, pending, or partial.