Frequently Asked Questions

If you want the debit notes and credit notes to be shown separately and not included in the total purchase amount, you need to make sure to check the below options:
 Step 1: For this, you need to specify the debit notes and credit notes account ledgers from which you want to reflect to show a separate instant of purchase account.
 Step 2: So you have to remove the tagged purchase account and put the separate ledger account for which you want to show in separate ledger.

If you want to see the taxable amount and tax amount for a specific item group please follow these steps:
Step 1: Go to display menu
Step 2: Then click on account books
Step 3: Then click on account registers(standard)
Step 4: Then click on purchase register
Step 5: While opening the report make sure show bifurcation of amounts option is selected as Y
Step 6: After opening the report add the custom column of item group
Step 7: Then you can apply summary or filter on item group and check the data accordingly

If you are getting any error 5 while opening the account reconciliation then check the below steps.
 Step 1: You have to open the report in the short range.
 Step 2: Then you will get a error on a particular date.
 Step 3: Then open the day book of that date.
 Step 4: Then correct the entries and recheck the report.
 But if you are getting an error in single date also then after the data backup you have to run the reindex database from Housekeeping menu.

To get detailed information about the item purchased with vendor and quantities, you may follw the below mentioned steps: 
 Step 1: Go to display then select purchase analysis reports.
 Step 2: You can select itemwise or party etc as per your requirement.
 Step 3: You can also select the date wise or month wise for all items.
 Step 4: Enable or disable the options as per your requirements before opeing the report.
 Step 5: Now you can check the item details with vendor along with quantity.

In BUSY when you create invoices it will automatically updates in the sales register. Further if not updates then you need to check if there any incomplete voucher exist in the database. To check them you need to follow these steps:
 Step 1: Go to Housekeeping menu and click on Check Incomplete Vouchers.
 Step 2: Click on Ok and see List of Incomplete Vouchers.
 Step 3: If found any then correct them or delete them if required.
 Note: Take backup of your data before run this process.

Pls Follow the Below Steps for Custom Column in Reports:
Step 1: Click on Custom Column Option
Step 2: Mention the Format Name
Step 3: Click on Add New Column or Add New Row
For New Column :
Step 1: Mention the Heading - Billing Shipping Details , Position - After which column want to show ,Data type Field - Text and Alignment as per your need.
Step 2: Select the Field Value - Data Field
Step 3: Select the Category - Inventory Vouchers Header
Step 4: Select the Field Name - Billing Party Address

If your purchase details are not showing properly in the reports, then you need to check these steps:
 Step 1: Check the date range of the report and make sure it covers the period of your purchases. 
 Step 2: Check the filter option of the report and make sure it matches the voucher series and material center that you used in the voucher entry.
 Please also provide more details about which details are missing or incorrect in the report, so that we can assist you better.

To view the cash balance with decimal points in BUSY, follow these steps:
1.Enable decimal currency for amount in BUSY.
Step 1: Go to administration section then click on configuration 
Step 2: Select the features/option then choose regional setting
Step 3: Specify the required decimal points in currency decimal places and save the configuration.
2.To view the cash balance
Step 1: Go to display section then select account books
Step 2: Choose the cash/bank book then click on single column
Step 3: Select the cash account, mention the date range and open the report.

To check the full customer account statemeny, you can view the account ledger book in BUSY by following these steps: 
 Step 1: Go to Display section and then click on Account Books menu 
 Step 2: Select the account ledger and then press Account wise option 
 Step 3: Choose the standard format and then select one account 
 Step 4: Specify the account name then Click on OK tab 
 Note - You can press ALT+L shortcut to access ledger book for single account.

Rewrite Books refers to re-entering transactions in the books of account,As it performs re-entry in books according to the changes made and rebuilds the data.
The process of re-write books is necessary in cases where the values in the database maybe entered incompletely or some changes are made in the configuration of the company. 
and it depends on your database if you heavy database then we'll not recommand you run the process between your working hours.
Note: Must take latest backup of your data before run this process.