Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I check the sales register by date, mobile number, party name, GST number, etc?

Yes, you can check the sales register by date, mobile number, party name, GST number, and other criteria in BUSY, follow these steps:
Step 1: Go to administration then configuration
Step 2: Select columnar report add format for sale register under account reigster
Step 3: Go to body and configure all column reuired and click on save button.
Step 4: Go to the Reports or display section and then choose account books
Step 5: Then account registers (columnar) and select 'Sales Register'. Set the date range and the software will generate the required report.

How do I view separate CGST and SGST in reports?

To view the CGST and SGST separately in the reports, you have two options in BUSY:
1. You can use the Sale / Purchase Register feature and set Y for the option Show Bifurcation of Amount? This will show you the CGST and SGST amounts and rates for each transaction in the report.
2. You can also use other GST reports such as GST Summary, GST Returns, etc. that show you the CGST and SGST separately for different periods and transactions. You can access these reports from the Display menu in BUSY.

How to extract bill-wise data from BUSY for tax audits?

To exctract bill wise report of vouchers for audit , you can follow the below steps:
Step 1: Go to display then selcet account books.
Step 2: Click on account registers standard
Step 3: You can open the desired report with selectin date range and mention yes in bifurcation of amount
Step 4: Under Account registers all accounting voucher option is available and in report will show bill amount , taxable amount and tax amount
You can see accounts register to see report for audit .

How do I get my group accounts ledger data

If you want to check ledger of a account group in BUSY, you can follow these steps:
Step 1: Go to Display menu and click on Account Books then Account Ledger.
Step 2: Select Account-wise and choose Group of Accounts.
Step 3: Choose the group name from the dropdown list and enter the date range and can view the combined ledger data.
Step 4: Step 5: If you want to export that report then use the "Export(ALT+E) option to export it in a compatible file format such as Excel, CSV, PDF & Google Sheet.

If data is not showing in the ledger, but is showing in list of vouchers, what is the possible issue and solution for the same in BUSY Accounting Software?

If data is not showing in the ledger, but is showing in list of vouchers then might be these possible reasons:
1. The different ledger is used in the voucher.
2. If settlement feature is enabled and whole invoice amount is adjusted to the cash. In that case you need to enable Post Settlement Data along with Party Data option under the settlement configuration.
3. If there is sales and purchase return voucher then you need to check Posting in Accounts Through Sales Return & Purchase Return option in the Accounts tab.

I am unable to filter the taxable amount from the total invoice value. How can I separate these two values in my reports?

there is no need to filter the taxable amount from the total invoice value you can get thode value separately through account register report to get report follow these steps 
step 1: go to the account books and open account registers
step 2: then open sales register select all sales type , all parties
step 3: select series, relevant dates, also there is one option called show bifurcation of amounts enabled that option and view report
step 4: you will get separate taxable and full invoice amount.

I am unable to find the taxable amounts and tax details in my reports. What should I check in the software settings?

To see report with tax details You can follow some steps: 
Step 1: Go to the Display and click on Accounts Books.
Step 2: Now click on Accounts Register Standard and then select Sale or purchase Register and select the option for sale type or purchase type and parties for which report will be generate.
Step 3:Now specify time period and then enable Tax bifurcation and other option as per your requirement for report and then press OK Option.you can see the voucher with Tax Deatails.

How do I customize the chart of accounts and add new accounts in BUSY? The default does not fit my business needs.

If you want to customize the chart of accounts and add new accounts then please
follow the given steps
Step 1: Go to administration menu then master then account then list.
Step 2: Then screen then configurable alphabatical then all accounts then list of
account will load.
Step 3: Then if you want to customize then click on select fields option and
customize as per your requirement then save.
Step 4: For add account click on add new account option and enter the details
and save.

How can I get my sales register entries to show in the proper account heads instead of just 'other modes'?.

for get your sales register entries with proper account head please follow the below steps 
step 1: go to the Account books under display menu
step 2: open account register under account books and click on sales register
step 3: mentioned sales type and select report on the basis of all parties, group of parties , one party or selected parties.
step 4: then mentioned series, start and end date also there is other relevant options you can select as per your requirement and open report.

What options do I have for filtering and sorting the data in my register reports?

You can filter and sort the data in your register reports by using the filter option available in the report. You can filter by item, date, purchase type, and value. Sorting can be done by removing or filtering out specific entries. Follow these steps for filtering:
Step 1: Open the report, then press F7 or click on the upper side of the report.
Step 2: Set the filter in fields such as item, date, purchase type, account, and value, etc. Then, set the operator, set filter type, and click on filter.
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