Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

How can we open columnar accounts ledger report?

To open columnar accounts ledger report, you can follow these steps:
Step 1: Go to Display section and then click on Account Books menu
Step 2: Select the account ledger and then press Account wise option
Step 3: Choose the standard format and then select one account
Step 4: Specify the account name then Click on OK tab
Step 5: After open ledger report, Press ALT+C to convert standard ledger book into columnar ledger book report.
Note - You can press ALT+L shortcut to access ledger book for single account.

Why am I unable to find an option to filter the voucher series in BUSY when trying to view sales figures for only a specific shop's vouchers?

If you are unable to find an option to filter the voucher series while checking sales figures for only a specific party, you can follow below steps:
Step 1: Go to Display, then Account Books.
Step 2: Under Account Books books option Click on Account Registers Standard
Step 3: Then click on Sales register option, then Select all parties.
Step 4: There you got the option to filter on voucher series and then can take specific date and check your report.

Can we check the Account ledger report with the item and its related details like quantity , pricing etc that mentioned in the voucher?

Yes , We can check the accounting ledger report with the item and its details mentioned in the voucher.
Step 1: Go in Display > Account Books > Account Ledger (Press Alt+L shortcut).
Step 2: After Enable Show Item details feature , a square tab for configuration will appear from where we can select data related to the item to be shown in the ledger.
Step 3: After opening the ledger report , Item and its related details will be displayed just below the account master.

I want to view my total sales amounts, taxable amounts and taxes charged in the software. How can I generate this report?

To see report of sale with tax details You can follow some steps:
Step 1: Go to the Display and click on Accounts Books.
Step 2: Now click on Accounts Register Standard and then select Sale Register and select the option for sale type and parties for which report will be generate.
Step 3:Now specify time period and then enable Tax bifurcation and other option as per your requirement for report and then press OK Option.you can see the sales with Tax Deatails.

I want to see a breakup of the taxes charged in my sales reports. What should I configure in BUSY?

To see report of sale with tax details You can follow some steps:
Step 1: Go to the Display and click on Accounts Books.
Step 2: Now click on Accounts Register Standard and then select Sale Register and select the option for sale type and parties for which report will be generate.
Step 3:Now specify time period and then enable Tax bifurcation and other option as per your requirement for report and then press OK Option.you can see the sales with Tax Deatails.

How can I customize or filter sales reports so I only see data for a certain company ?

To view the sales report of a certain company follow the steps 
Step1 open BUSY and go to open company option
Step2 select your desired company and open it
Step3 then go to Display menu and click on account books
Step4 click on account register standard then click sale register
Step5 Click on all sale type then click on one party
Step6 select the party name and set date range and enable bifurcation of amount then press ok

I want to view the taxable amounts and tax details in my sale report. What should I do?

To see report of sale with tax details You can follow some steps:
Step 1: Go to the Display and click on Accounts Books.
Step 2: Now click on Accounts Register Standard and then select Sale Register and select the option for sale type and parties for which report will be generate.
Step 3:Now specify time period and then enable Tax bifurcation and other option as per your requirement for report and then press OK Option.you can see the sales with Tax Deatails.

Why am I not able to see certain reports like sales, purchase, receivables, etc., in the BUSY app?

There could be several reasons why you are not able to see certain reports like sales, purchase, receivables, etc., in the BUSY.
Step 1 : It is possible that the data has not been entered or updated in the software.
Step 2 : It is also possible that there may be a technical issue
Step 3 : Configuration problem with the app.
Step 4 : To resolve this, you can try refreshing the app
Step 5 : Check user rights

How can we hide entries in a ledger report and export the same in pdf with hidden entries?

By F9 shortcut key , we can hide entries in any report .
To hide entries in a ledger report and export the same in pdf with hidden entries follow the below steps:
Step 1: Open ledger report (Display > Account Book > Account ledger > select account or Press Alt+L shortcut key to open ledger).
Step 2: Press F9 to hide entries in the report.
Step 3: After hiding all the required entries , press Alt+E to export the report in pdf with hidden entries.

I am unable to view previous invoices generated from BUSY. How can I access the historical invoices?

If you wants to view your previous invoices generated from BUSY,you can follow these steps:
Step 1:Go to the Transactions menu,
Step 2:Select sales,then click on list,
Step 3:Select Date Range,then click ok,Here you can view your sales invoices.
Step 4:Or you can Go to Display,
Step 5:Click On Accounts Books,
Step 6:Click on Accounts Registers(Standard),
Step 7:Click Sales Register,Select all Party or one Party as you want,
Step 8:select date range,show breification Yes,Here you can see the sale report briefication your invoices,
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