Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
How can I customize or filter sales reports so I only see data for a certain company ?
To view the sales report of a certain company follow the steps
Step1 open BUSY and go to open company option
Step2 select your desired company and open it
Step3 then go to Display menu and click on account books
Step4 click on account register standard then click sale register
Step5 Click on all sale type then click on one party
Step6 select the party name and set date range and enable bifurcation of amount then press ok
I want to view the taxable amounts and tax details in my sale report. What should I do?
To see report of sale with tax details You can follow some steps:
Step 1: Go to the Display and click on Accounts Books.
Step 2: Now click on Accounts Register Standard and then select Sale Register and select the option for sale type and parties for which report will be generate.
Step 3:Now specify time period and then enable Tax bifurcation and other option as per your requirement for report and then press OK Option.you can see the sales with Tax Deatails.
Why am I not able to see certain reports like sales, purchase, receivables, etc., in the BUSY app?
There could be several reasons why you are not able to see certain reports like sales, purchase, receivables, etc., in the BUSY.
Step 1 : It is possible that the data has not been entered or updated in the software.
Step 2 : It is also possible that there may be a technical issue
Step 3 : Configuration problem with the app.
Step 4 : To resolve this, you can try refreshing the app
Step 5 : Check user rights
How can we hide entries in a ledger report and export the same in pdf with hidden entries?
By F9 shortcut key , we can hide entries in any report .
To hide entries in a ledger report and export the same in pdf with hidden entries follow the below steps:
Step 1: Open ledger report (Display > Account Book > Account ledger > select account or Press Alt+L shortcut key to open ledger).
Step 2: Press F9 to hide entries in the report.
Step 3: After hiding all the required entries , press Alt+E to export the report in pdf with hidden entries.
I am unable to view previous invoices generated from BUSY. How can I access the historical invoices?
If you wants to view your previous invoices generated from BUSY,you can follow these steps:
Step 1:Go to the Transactions menu,
Step 2:Select sales,then click on list,
Step 3:Select Date Range,then click ok,Here you can view your sales invoices.
Step 4:Or you can Go to Display,
Step 5:Click On Accounts Books,
Step 6:Click on Accounts Registers(Standard),
Step 7:Click Sales Register,Select all Party or one Party as you want,
Step 8:select date range,show breification Yes,Here you can see the sale report briefication your invoices,
What should I do if I can't find sales vouchers for a particular period in BUSY?
Steps to follow when unable to find the sales voucher
Step:1 Go to transcation option and select sales option.
Step:2 Then select modify option and start checking by entering voucher numbers if it exist good otherwise your vouchers may be deleted from the voucher list.
Step:3 If vouchers are deleted from BUSY cannot be recovered only option if have the backup can restore it.
Please note that before deleting or restoring data you must take a latest backup of the data.
If I customize purchase register in one company will it apply to other companies in BUSY
Custom Column work in One Company. If you want to add the Custom Column in Another Company then there is Option. Pls Follow the Below Steps :
Step 1: Open the report in which added the custom column
Step 2: Click on Custom Column Option
Step 3: On Right Bottom, Click on Copy to Disk
Step 4: Select type of Custom Column for backup
Step 5: In Another Company, Click on Custom Column then Copy from Disk. Select it that format which you have copied and save it.
I want to check the sales reports in BUSY. Where can I find this option?
If you want to check sales reports in BUSY then please follow the given steps
Step 1: Go to display option
Step 2: Then account books
Step 3: Then account register standard
Step 4: Then sale register further for filtered report
Step 5: Go to sale analysis option in the display option
If still having same issue then you can contact us on our centerlized 24*7 helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
Can you help me locate the CGST and SGST ledgers in BUSY?.
Yes, I can help you locate the CGST and SGST ledgers in BUSY. For this, you can check by pressing Alt + L, typing the name of the CGST and SGST ledgers, and loading the ledger to view the ledger.
Also, you can check from Display, then select Account Books, then select Account Ledger, then select Account-Wise, then select the standard format, then select one account, type the name of the CGST and SGST ledgers, and load the ledger to view the ledger.
How do I view the GST amount for my sales and purchases?
To view the GST amount for sales and purchases in BUSY, you need to follow these steps:
Step 1: Open your company then go to display menu.
Step 2: Select account books and click on account registers (standard).
Step 3: Choose sales register then select all sale type and parties option as required.
Step 4: Enter the date range and set Y on show bifurcation of amounts option then open the report.
Step 5: You will see your sales with gst column. Follow the same process for purchases.