Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can we check account bifurcation in the ledger report?

Columnar ledger report will show account wise bifurcation , all accounts whose accounting has been posted through invoice in the respect of selected account master will appear in the column.
To check account bifurcation in the ledger report follow the below steps:
Step 1: Go to Display >Account Books > Account ledger >Account wise (Standard) > One account >Select account > open the ledger report
Step 2: Press Alt+C to convert standard ledger report into Columnar , all the accounts will display in column.

How do I check for duplicate invoices in BUSY?

Here are the steps fro checking duplicate invoice in BUSY :
Step 1: Go to Dispaly menu
Step 2: Click on Check List option
Step 3: Then click on Voucher Numbering Reports
Step 4: Then click on Duplicate voucher numbering
Step 5: select the voucher type in which you want to verify duplicate voucher numbering. Specify the series and date, then click on the OK button.
Step 6: Afterward, you can check all the list of duplicate voucher number

How do I check consolidated monthly sales

If you want to see consolidated monthly sales in BUSY, you can follow these steps:
Step 1: Go to Display and click on Account Summary.
Step 2: Choose Monthly Summary and select either Vertical or Horizontal, depending on how you want to see the data.
Step 3: Choose One Account or Group of Accounts and enter the sales account that you want to see.
Step 4: Specify the starting and ending month and view the report. This will show you the consolidated sales for each month.

Im getting my sales report from another company instead of my own company how can I fix this and get the right report ?

To get fix the issue of getting wrong sales report you need to ensure that you have 
entered all sale voucher in BUSY correctly then you can follow the steps to get the
sales report
Step1 Go to display menu and click on account books
Step2 Click on account register standard
Step3 Click on sale register then click all sale type then all parties then set the period
and enable bifurcation of amount then ok

The reports in BUSY are not matching my actual business finances. What could cause this discrepancy and how can I fix it?

If your reports in BUSY are not matching with actual business finances, you can try the following steps.
Step 1. Check the date of the invoices. Then check the accounts you have used.
Step 2. Verify the tax type selected in the voucher. The tax amount should be calculated according to the invoice.
Step 3. Double-check the data entry for accuracy and make any necessary corrections.
Step 4. Look for any discrepancies or errors in the account statements and reconcile them.

When I click on a customer in my favorites, I only see one row. How can I see their complete billing details?

To generate Sales / Purchase complete billing details , you can follow these steps:
Step 1: Go to the Display menu and click on Account Books. Then, select Account Registers (Standard).
Step 2: Select the Sales Register / Purchase Register that you want to view. You can filter the report by All Parties, Group of Parties, Selected Parties or One Party.
Step 3: Enter the date range and open the report. This will show you the Sale / Purchase data for the specified period.

I am trying to reconcile my bank statement with BUSY but it is showing a mismatch. What could be the reason?

Pls Follow the Below Steps for Matching Bank Reconciliation :
Step 1: Check last year Pending entries properly get carry forward in current financial Year.
Step 2: As per Bank Book, Correct the entries have been cleared by you from F4
Step 3: After Data Backup, Run Update master from Housekeeping.
Step 4: Check in Short Range in Balance Sheet,You will get a particular mismatch date.
Step 5: In that Particular Date, Check the entries from Day Book and correct it.

My account balances differ after migration to the new version of BUSY. What should I do?

If you found any mismatch in accounts balance after migration to the new version of BUSY then follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to Housekeeping section then click on Update master balance option and click on Ok tab.
Step 3: After finish the process, check the account balance.
In case you found same issue , feel free to contact in our support helpline at 8282828282 or can write a mail on support@busy.in.

How can I view the contra register for all cash deposits made into a bank account?

To view the contra register for all cash deposits in bank entries, you can apply filter on debit balance of bank by F7 shortcut key.
You can check contra voucher register by following the steps:
Step 1: Go to display section then click on account books.
Step 2: Choose the accounts register standard then select the contra register
Step 3: mention the date range and check the transction of cash desposit in bank account after apply filter through F7 shortcut key.

How can I view the CGST SGST IGST and partywise breakdown in my sales register

To see SGST, CGST and IGST in sales register in BUSY, you can follow these steps:
Step 1: Go to the Display menu and click on Account Books.
Step 2: Select Account Registers(Standard) and Choose Sales Register.
Step 3: Enter the date range and can view that report. And enable "Show Bifurcation of Amounts?"
Step 4: The report will show you sales data along with tax bifurcation.
Step 5: If you want to see party-wise and click on summarize button of press F5 and select account.
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