Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I check the account balance for a customer?

To check account balance of party or customer in BUSY, follow these steps:
Step 1: Go to Display section and then click on Account Books menu
Step 2: Select the account ledger and then press Account wise option
Step 3: Choose the standard format and then select one account
Step 4: Specify the account name and you can check account balance from its ledger book.
Note - You can press ALT+L shortcut to access ledger book for single account.

From where can I see the sale register in BUSY?

To see the sales register in BUSY, follow the below steps:
Step 1: Open your company then go to display menu and click on account books option.
Step 2: Select account registers (standard) then choose sales register and select all sale type.
Step 3: You can select party's range base on your requirements then enter the date range and set Y or N on the required options.
Step 4: Press ok to open the report and can see.

How to check total tax on sales in BUSY

If you want to see total tax on sales in BUSY, then you can check the sales register by using these steps:
Step 1: Go to the Display menu and click on Account Books.
Step 2: Select Account Registers(Standard) and Choose Sales Register.
Step 3: Enter the date range and can view that report. And enable "Show Bifurcation of Amounts?"
Step 4: The report will show you sales data along with the tax columns and total tax amount.

How to correct an overstatement in account balance?

To correct an overstatement in account balance in BUSY, you need to carefully review all your entries in BUSY to check for mistakes, then go back to the source documents to verify the accuracy of the original transactions. Correct data entry errors by modifying those entries and re-entering them correctly. In some cases, journal entries may be required to correct errors. Consult an accountant if you are unsure about the use of journal entries.

When I generate reports in BUSY, they do not look like the new customized formats I created. What should I check or do differently to output the reports in my customized formats?

If you are generating report and do not look like the new customized format that you 
created then please follow the given steps
Step 1: Make sure you have saved the format properly.
Step 2: Re open the report then while opening report you will get a option of
select format.
Step 3: In the field of select format you need to select that format which have created
not standard.

I want to filter my report to only include records where a specific field is empty. What should I enter as the operator?

To filter records with empty fields in a report, you can follow these steps:
Step 1: Select the field you want to filter.
Step 2: Choose the Filter option, or you can use the F7 shortcut key for filtering.
Step 3: Specify the field name in the Filter on Field option. Then, select the Equal operator and leave the value field blank.
Step 4: This will show you all records with empty fields in that particular column.

How do I select multiple accounts or all accounts for sales data? I only see one account coming up.

To select multiple accounts or all accounts for sales data in BUSY, when you open your Account Sales Register or Account Summary option of account book/account summary from display. Then a window will appear for selecting the party range on which you can select / choose All Accounts or select the specific accounts you want to include in the report. This will allow you to view sales data for multiple accounts at once.

How do I configure the software to capture all the information I need for my business reports?

To configure the software to capture all the information you need for your business reports, you can customize the parameters and fields in the software. This will allow you to track and record the specific details relevant to your business. You can add new parameters or fields and modify existing masters to capture the necessary information. Additionally, the software may offer options for bulk updation and multiple item creation/modification to streamline the process.

I want to export my invoice details from BUSY. How can I export invoice data?

To export your invoice details from BUSY you need to follow the steps 
Step1 Go to display menu and click on account books
Step2 click on account register standard and select sale register then select all sale type and all party
Step3 select date range and enable bifurcation of amounts and ok
Step4 click on export and select the prefered mode of export and set its path and ok

Why are no adjustments showing when I enter a payment voucher in BUSY

Sometimes, you may not see the bill references for adjustment when you enter a payment voucher in BUSY. This can happen due to various reasons, such as:
1. You entered the payment voucher on a wrong date.
2. The reference was already adjusted in another payment voucher.
3. You selected the wrong Dr/Cr type for the account.
4. You did not create the reference when the bill was generated.
There may be other reasons depending on the situation.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required