Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - bank reconciliation
How do I add a bank statement in BUSY
If BUSY does not have an option to add or import bank statements directly, you may need to manually enter the bank transactions into the software. While this process may be less automated than importing statements, it can still be effective in maintaining accurate financial records.
How do I access the reconciliation feature in BUSY
To access the reconciliation feature in BUSY, you can follow these steps:
Step 1. Open the BUSY software on your computer.
Step 2. Go to the "Administrationand "Feature & optionsection.
Step 3. Look for the option for "Bank Reconciliation".
Step 4. Click on that option to access the reconciliation feature.
There is an unclear entry in BUSY that I have deleted but it is still showing on the bank reconciliation report how do I fix this
If any entry appears unclear in BUSY and has been deleted, yet it continues to reflect in the bank reconciliation report, it indicates that an entry might have been deleted mistakenly, substituting it for another. Please ensure your deletions are executed in the proper manner.
The transaction data is not matching with my bank statement. What could be causing this discrepancy?
There could be several reasons for the discrepancy between transaction data in BUSY and your bank statement. Some possible causes include:
Step 1 : Data entry errors
Step 2: Incorrect mapping of transaction categories
Step 3 : Duplicate transactions
Step 4 : Missing transactions.
How do I customize columns to capture cheque numbers etc in Bank Reconciliation report BUSY?
The Bank Reconciliation report in BUSY already has a column for Instrument No. If you enter the cheque number in the voucher, it will appear in this column. You can also add more columns as per your requirement by using the Custom Column feature.
How do I account for a cheque that cleared this year but was issued last year during reconciliation
To account for a cheque that cleared this year but was issued last year during reconciliation, you need to carry forward all pending 'Carry Bank Reconciliation Entries to Next F.Y.' This will transfer BRS entries from the last year to the current year.
I cleared all outstanding balances last year so why are some still showing this year
If you settled all outstanding balances last year, yet some are still appearing this year, it's possible that certain entries were made after carrying forward the balances to the current year, necessitating another carry-forward to ensure they reflect correctly in the present year.
Is there an option to automate reconciliation in BUSY
Yes, BUSY provides an option to automate reconciliation.BUSY provides customer support through both phone and email. You can reach their customer support team by calling on 8282828282 number or by sending an email on support@busy.in with your issues/Query and your BUSY Sr. Number..
The bank charges are not reflecting correctly in the BUSY bank reconciliation statement what should I do
If the bank charges are not accurately reflected in the BUSY bank reconciliation statement, please ensure that all bank charges entries are first recorded in the BUSY Software. Subsequently, reconcile the statement to align with the entered transactions during the reconciliation process.
Where can I find the option to carry forward uncleared bank reconciliation entries in BUSY
To find the option to carry forward uncleared bank reconciliation entries in BUSY, you need to follow below steps.
Step 1: Open the company in BUSY.
Step 2: Under 'Administration', then select 'change financial year', you will get 'Carry Bank Reconciliation Entries'.