Frequently Asked
Questions

Q: Unpaid customer invoices are not showing as outstanding. How can I fix this?

To fix the issue of unpaid customer invoices not showing as outstanding in BUSY, you can try the following Steps: Step Step 1 : Check the bill-by-bill maintenance: Ensure that the unpaid invoices are properly maintained in the bill-by-bill maintenance section. Step Step 2 : Verify the due dates: Make sure that the due dates for the unpaid invoices are correctly entered and not expired. Step Step 3 : Check the account settings: Review the account settings to ensure that the option to show outstanding invoices is enabled. Step Step 4 : Refresh the report: Refresh the report or restart the software to see if the unpaid invoices now appear as outstanding. If the issue persists, you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

Q: How can I create a new customized receivables report in BUSY

You can create a new customized receivables report in BUSY, Please follow the given steps Step 1 Go on Display menu Step 2 Click on outstanding report Step 3 Click on amount receivable and open the report Step 4 Click on custom column option available on upper right corner Step 5 Type the new report format name and press enter Step 6 Click on Add new column Step 7 Mention here heading name of column, select position, data type Step 8 Click on category and select account master, select F1 with account name column Step 9 Click on fields and select which filed you want to see in report Step 10 Save the format and reopen the report Step 11 During reopen the report, select new format name and check

Q: How do I adjust entries from previous years in BUSY

In BUSY, adjusting entries from previous years typically involves making corrections or updates to financial transactions that were recorded in a previous accounting period or fiscal year. Adjustments are necessary to rectify errors, account for changes in accounting standards, or address other financial discrepancies. Here's how you can adjust entries from previous years in BUSY: Step 1 :Start by logging in to your BUSY with the necessary user permissions. Step 2 :Make sure you are working within the correct accounting period or fiscal year that you want to adjust. Step 3 :Determine which specific entry or entries from the previous year need adjustment. Step 4 :In BUSY, adjusting entries are typically made through journal entries. Step 5 :In the journal entry, enter the necessary debits and credits to adjust the account balances as needed.

Q: How do I handle accounts receivable and accounts payable in BUSY?

BUSY helps you to manage the money that your customers owe you (Accounts Receivable) and the money that you owe to your vendors or suppliers (Accounts Payable). You can do this by creating invoices and bills, recording payments & receipts, and tracking due dates. You can track Amount Receivable and Amount Payable reports by using these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Display tab on the top menu bar and click on Outstanding Analysis. Step 2: Here you will find an option of Amount Receivable & Amount Payable. You can open the report with one of the option available All Accounts / Group of Accounts / Selected Accounts. Step 3: Mention your report date and can view the outstandings.

Q: I received a part payment from a customer and now need to adjust their account What steps should I follow

To record a partial payment or adjustment to an existing transaction, you can follow these steps: Step 1. Open your accounting software or financial management system. Step 2. Locate the transaction you want to record the partial payment or adjustment for. Step 3. Edit the transaction details to reflect the partial payment or adjustment amount. Step 4:In the payment section, you should be able to specify the amount of the partial payment you are receiving. Step 5 :Often, you will see a field where you can allocate or apply the payment to specific invoice items. Step 6 :Ensure that the payment date is accurate and matches the date when you received the partial payment. Step 7:Once you've entered the partial payment amount and allocated it to the invoice, save the changes.

Q: I made a sale but the bill reference is not getting adjusted in BUSY What should I do

If you've made a sale in BUSY, but the bill reference is not getting adjusted properly, it could be due to various reasons. Here are steps to troubleshoot and address this issue: Step 1 :Double-check your data entry to ensure that you've correctly recorded the sale and associated it with the correct bill reference. Step 2 :Review your billing module setup in BUSY to ensure that it's configured correctly. Step 3 :Confirm that the sale date and payment terms match the bill's due date and terms. Step 4 :Ensure that you've allocated the payment received from the customer to the correct bill reference. Step 5 :Check the status of the bill in question. Some accounting software won't allow adjustments if the bill is already marked as paid or finalized.

Q: How do I generate financial statements like PL and balance sheet in BUSY

To generate crucial financial reports such as profit and loss statements within BUSY, you can navigate to the Report module, specifically designed for this purpose. This module offers a user-friendly interface that simplifies the report generation process. Inside the Report module, you'll discover an array of predefined reports, including the Profit and Loss statement, trial balance, balance sheet, and income & expenditure account. Select the specific report you require, set the date range to encompass the period of interest, and with a simple click on the generate button, you'll obtain a comprehensive and detailed overview of your business's financial health. These reports offer valuable insights into your income, expenses, and net profit or loss, empowering you to make informed financial decisions and efficiently manage your company's finances

Q: How do I record a partial payment or adjustment to an existing transaction

To record a partial payment or adjustment to an existing transaction, you can follow these steps: Step 1. Open your accounting software or financial management system. Step 2. Locate the transaction you want to record the partial payment or adjustment for. Step 3. Edit the transaction details to reflect the partial payment or adjustment amount. Step 4:In the payment section, you should be able to specify the amount of the partial payment you are receiving. Step 5 :Often, you will see a field where you can allocate or apply the payment to specific invoice items. Step 6 :Ensure that the payment date is accurate and matches the date when you received the partial payment. Step 7:Once you've entered the partial payment amount and allocated it to the invoice, save the changes.

Q: How do I reflect a partial payment from a customer in the software

To record a partial payment or adjustment to an existing transaction, you can follow these steps: Step 1. Open your accounting software or financial management system. Step 2. Locate the transaction you want to record the partial payment or adjustment for. Step 3. Edit the transaction details to reflect the partial payment or adjustment amount. Step 4:In the payment section, you should be able to specify the amount of the partial payment you are receiving. Step 5 :Often, you will see a field where you can allocate or apply the payment to specific invoice items. Step 6 :Ensure that the payment date is accurate and matches the date when you received the partial payment. Step 7:Once you've entered the partial payment amount and allocated it to the invoice, save the changes.

Q: How can I add a reference to an existing bill in BUSY

steps for adding references to an existing bill in BUSY. This process allows you to link a reference or additional information to a specific bill for tracking and record-keeping purposes. Here's a more detailed breakdown of the steps you provided: Step 1:Log in to your BUSY. Step 2 :Open the bill for modification or editing. This typically involves selecting the bill from the list and clicking an Editor Modifyoption. Step 3 :Within the bill modification window, look for an option related to Bill Referencesor References. Step 4 :In the Bill Referencessection, you should find fields or spaces to enter the references or information you want to associate with the bill. Step 5 :After inputting the references, ensure that all other bill details are accurate and up to date. Save the modified bill.

Find Solutions to Common Issues Related to accounting-reports - outstanding analysis

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Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Unpaid customer invoices are not showing as outstanding. How can I fix this?

To fix the issue of unpaid customer invoices not showing as outstanding in BUSY, you can try the following Steps:
Step Step 1 : Check the bill-by-bill maintenance: Ensure that the unpaid invoices are properly maintained in the bill-by-bill maintenance section.
Step Step 2 : Verify the due dates: Make sure that the due dates for the unpaid invoices are correctly entered and not expired.
Step Step 3 : Check the account settings: Review the account settings to ensure that the option to show outstanding invoices is enabled.
Step Step 4 : Refresh the report: Refresh the report or restart the software to see if the unpaid invoices now appear as outstanding.
If the issue persists, you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

How can I create a new customized receivables report in BUSY

You can create a new customized receivables report in BUSY, Please follow the given steps
 Step 1 Go on Display menu
 Step 2 Click on outstanding report
 Step 3 Click on amount receivable and open the report
 Step 4 Click on custom column option available on upper right corner
 Step 5 Type the new report format name and press enter
 Step 6 Click on Add new column
 Step 7 Mention here heading name of column, select position, data type
 Step 8 Click on category and select account master, select F1 with account name column
 Step 9 Click on fields and select which filed you want to see in report
 Step 10 Save the format and reopen the report
 Step 11 During reopen the report, select new format name and check

How do I adjust entries from previous years in BUSY

In BUSY, adjusting entries from previous years typically involves making corrections or updates to financial transactions that were recorded in a previous accounting period or fiscal year. Adjustments are necessary to rectify errors, account for changes in accounting standards, or address other financial discrepancies. Here's how you can adjust entries from previous years in BUSY:
Step 1 :Start by logging in to your BUSY with the necessary user permissions.
Step 2 :Make sure you are working within the correct accounting period or fiscal year that you want to adjust.
Step 3 :Determine which specific entry or entries from the previous year need adjustment. 
Step 4 :In BUSY, adjusting entries are typically made through journal entries.
Step 5 :In the journal entry, enter the necessary debits and credits to adjust the account balances as needed.

How do I handle accounts receivable and accounts payable in BUSY?

BUSY helps you to manage the money that your customers owe you (Accounts Receivable) and the money that you owe to your vendors or suppliers (Accounts Payable). You can do this by creating invoices and bills, recording payments & receipts, and tracking due dates. You can track Amount Receivable and Amount Payable reports by using these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Display tab on the top menu bar and click on Outstanding Analysis.
Step 2: Here you will find an option of Amount Receivable & Amount Payable. You can open the report with one of the option available All Accounts / Group of Accounts / Selected Accounts.
Step 3: Mention your report date and can view the outstandings.

I received a part payment from a customer and now need to adjust their account What steps should I follow

To record a partial payment or adjustment to an existing transaction, you can follow these steps:
Step 1. Open your accounting software or financial management system.
Step 2. Locate the transaction you want to record the partial payment or adjustment for.
Step 3. Edit the transaction details to reflect the partial payment or adjustment amount.
Step 4:In the payment section, you should be able to specify the amount of the partial payment you are receiving. 
Step 5 :Often, you will see a field where you can allocate or apply the payment to specific invoice items. 
Step 6 :Ensure that the payment date is accurate and matches the date when you received the partial payment. 
Step 7:Once you've entered the partial payment amount and allocated it to the invoice, save the changes.

I made a sale but the bill reference is not getting adjusted in BUSY What should I do

If you've made a sale in BUSY, but the bill reference is not getting adjusted properly, it could be due to various reasons. Here are steps to troubleshoot and address this issue:
Step 1 :Double-check your data entry to ensure that you've correctly recorded the sale and associated it with the correct bill reference. 
Step 2 :Review your billing module setup in BUSY to ensure that it's configured correctly. 
Step 3 :Confirm that the sale date and payment terms match the bill's due date and terms. 
Step 4 :Ensure that you've allocated the payment received from the customer to the correct bill reference.
Step 5 :Check the status of the bill in question. Some accounting software won't allow adjustments if the bill is already marked as paid or finalized.

How do I generate financial statements like PL and balance sheet in BUSY

To generate crucial financial reports such as profit and loss statements within BUSY, you can navigate to the Report module, specifically designed for this purpose. This module offers a user-friendly interface that simplifies the report generation process. Inside the Report module, you'll discover an array of predefined reports, including the Profit and Loss statement, trial balance, balance sheet, and income & expenditure account. Select the specific report you require, set the date range to encompass the period of interest, and with a simple click on the generate button, you'll obtain a comprehensive and detailed overview of your business's financial health. These reports offer valuable insights into your income, expenses, and net profit or loss, empowering you to make informed financial decisions and efficiently manage your company's finances

How do I record a partial payment or adjustment to an existing transaction

To record a partial payment or adjustment to an existing transaction, you can follow these steps:
Step 1. Open your accounting software or financial management system.
Step 2. Locate the transaction you want to record the partial payment or adjustment for.
Step 3. Edit the transaction details to reflect the partial payment or adjustment amount.
Step 4:In the payment section, you should be able to specify the amount of the partial payment you are receiving. 
Step 5 :Often, you will see a field where you can allocate or apply the payment to specific invoice items. 
Step 6 :Ensure that the payment date is accurate and matches the date when you received the partial payment. 
Step 7:Once you've entered the partial payment amount and allocated it to the invoice, save the changes.

How do I reflect a partial payment from a customer in the software

To record a partial payment or adjustment to an existing transaction, you can follow these steps:
Step 1. Open your accounting software or financial management system.
Step 2. Locate the transaction you want to record the partial payment or adjustment for.
Step 3. Edit the transaction details to reflect the partial payment or adjustment amount.
Step 4:In the payment section, you should be able to specify the amount of the partial payment you are receiving. 
Step 5 :Often, you will see a field where you can allocate or apply the payment to specific invoice items. 
Step 6 :Ensure that the payment date is accurate and matches the date when you received the partial payment. 
Step 7:Once you've entered the partial payment amount and allocated it to the invoice, save the changes.

How can I add a reference to an existing bill in BUSY

steps for adding references to an existing bill in BUSY. This process allows you to link a reference or additional information to a specific bill for tracking and record-keeping purposes. Here's a more detailed breakdown of the steps you provided:
Step 1:Log in to your BUSY.
Step 2 :Open the bill for modification or editing. This typically involves selecting the bill from the list and clicking an Editor Modifyoption.
Step 3 :Within the bill modification window, look for an option related to Bill Referencesor References.
Step 4 :In the Bill Referencessection, you should find fields or spaces to enter the references or information you want to associate with the bill. 
Step 5 :After inputting the references, ensure that all other bill details are accurate and up to date.
Save the modified bill.

Frequently AskedQuestions