Frequently Asked
Questions

Q: How do I record an advance payment from a customer in BUSY

In BUSY,: To record an advance payment from a customer in BUSY, you can follow these steps: Step 1 :Launch the BUSY and log in to your account. Step 2 :locate and select the Receipt Voucheror Receipt Entryoption. Step 3 :Fill in Receipt Details: In the Receipt Entry form, you need to provide the following information: Party Name,Receipt Date,Amount,Mode of Payment: Choose the mode of payment (e.g., Cash,Bank Transfer,Cheque,etc.). Narration. Step 4 :Within the customer's ledger, you will see a list of outstanding bills or invoices. Identify the bill(s) you want to adjust the payment against.You can adjust invoice referance one by one in same entry. Step 5 : create a payment entry or adjust against an invoice. Step 6 :After filling in the payment details and adjusting the payment against the bill(s), save the payment entry. Step 7 :After saving, you can review the customer's ledger to ensure that the payment has been adjusted against the selected bills.

Q: How do I adjust or link bills to payments in BUSY

In BUSY, you can record customer payments and adjust them against specific bills using the following steps: Step 1 :Launch the BUSY and log in to your account. Step 2 :locate and select the Receipt Voucheror Receipt Entryoption. Step 3 :Fill in Receipt Details: In the Receipt Entry form, you need to provide the following information: Party Name,Receipt Date,Amount,Mode of Payment: Choose the mode of payment (e.g., Cash,Bank Transfer,Cheque,etc.). Narration. Step 4 :Within the customer's ledger, you will see a list of outstanding bills or invoices. Identify the bill(s) you want to adjust the payment against.You can adjust invoice referance one by one in same entry. Step 5 : create a payment entry or adjust against an invoice. Step 6 :After filling in the payment details and adjusting the payment against the bill(s), save the payment entry. Step 7 :After saving, you can review the customer's ledger to ensure that the payment has been adjusted against the selected bills.

Q: How do I record a payment from a customer in BUSY

In BUSY, you can record customer payments and adjust them against specific bills using the following steps: Step 1 :Launch the BUSY and log in to your account. Step 2 :locate and select the Receipt Voucheror Receipt Entryoption. Step 3 :Fill in Receipt Details: In the Receipt Entry form, you need to provide the following information: Party Name,Receipt Date,Amount,Mode of Payment: Choose the mode of payment (e.g., Cash,Bank Transfer,Cheque,etc.). Narration. Step 4 :Within the customer's ledger, you will see a list of outstanding bills or invoices. Identify the bill(s) you want to adjust the payment against.You can adjust invoice referance one by one in same entry. Step 5 : create a payment entry or adjust against an invoice. Step 6 :After filling in the payment details and adjusting the payment against the bill(s), save the payment entry. Step 7 :After saving, you can review the customer's ledger to ensure that the payment has been adjusted against the selected bills.

Q: How do I enter a receiptpayment against a bill in BUSY

In BUSY, you can record customer payments and adjust them against specific bills using the following steps: Step 1 :Launch the BUSY and log in to your account. Step 2 :locate and select the Receipt Voucheror Receipt Entryoption. Step 3 :Fill in Receipt Details: In the Receipt Entry form, you need to provide the following information: Party Name,Receipt Date,Amount,Mode of Payment: Choose the mode of payment (e.g., Cash,Bank Transfer,Cheque,etc.). Narration. Step 4 :Within the customer's ledger, you will see a list of outstanding bills or invoices. Identify the bill(s) you want to adjust the payment against.You can adjust invoice referance one by one in same entry. Step 5 : create a payment entry or adjust against an invoice. Step 6 :After filling in the payment details and adjusting the payment against the bill(s), save the payment entry. Step 7 :After saving, you can review the customer's ledger to ensure that the payment has been adjusted against the selected bills.

Q: I maintain billbybill in BUSY but still some bill amounts are not getting adjusted Why

If you're maintaining bills bill by billin BUSY and you're experiencing issues where some bill amounts are not getting adjusted properly, there could be several reasons for this. Here are some common causes and troubleshooting steps to help you address the issue: Step 1 :Double-check that you've entered the bills accurately in BUSY. Step 2 :Verify the bill dates, amounts, and other details to ensure they match the actual bills you received. Step 3 : In BUSY, you typically need to link payments to specific bills to mark them as paid. Step 4 : If the payments don't match the total amount of the bills, the adjustment won't be complete until the amounts match. Step 5 :If you're making partial payments toward bills, make sure that you've correctly entered these partial payment transactions in BUSY. Step 6 :If you deal with multiple currencies, ensure that the currency of the bill matches the currency of the payment.

Q: What steps should I follow to generate and export reports on outstanding receivables and payables in BUSY?

You should follow below steps to generate and export report on outstanding receivables and payables in BUSY: Step 1: Go in display section. Step 2: Then select the outstanding analysis option. Step 3: There's two option of receivables and payables report in BUSY: : Bills receivables and payables. : Amount receivables and payables. Note: For bills receivables and payables (Bill By Bill features must be enable) and bill wise reference must be created in each and every voucher. Step 4: Click on desired report and mention required details. Step 5: Open the report and press ALT+E to export the report. Step 6: Select the data format which is pre defined like, Microsoft Excel, Google Sheet, PDF, HTML,CSV. Step 7: Click OK For further can call us on our Helpline No. 8282828282 or can share your concern on support@busy.in

Q: want to show series wise bill by bill ref

To check the item-wise description total in the purchase list, follow these steps: Step 1: Go to Display, then select Outstanding Analysis, then select Bills Receivable, then select account for one, group, all, select, select group, then you have to select bill wise (combined), then select relevant information and set Yes to show bill adjustment details. Step 2: After generating Bills Receivable, click on the Custom Columns option. Step 3: Give Format Name (for example, a custom report) and click on Add New Column. Step 4: Enter heading name, position, data type as numeric, select data field: category Inventory vouchers (header), field name: VCH_SERIES, or any other data you want to show in the list. Step 5: Click on the save field and save the format. Step 6: Press Esc to exit, and regenerate the bill receivable with the new format you've created. Step 7: In that report, you will find the eries-wise bill-by-bill reference.

Q: How do I correct bill or payment adjustments done incorrectly in a previous period

Correcting bill or payment adjustments done incorrectly in a previous accounting period requires careful handling to maintain accurate financial records. Here are steps to correct these adjustments: Step 1 :Review your financial records to identify the specific bill or payment adjustments that were made incorrectly. Step 2 :Before making corrections, determine the correct adjustments that should have been made in the previous period. Step 3 :To correct previous adjustments, you'll typically create reversing journal entries in your accounting software. Step 4 :In the reversing entries, adjust the accounts that were originally affected by the incorrect adjustments. Step 5 :When creating the reversing entries, ensure that you date them appropriately. The date should be in the period in which you're correcting the mistake, not the original period when the incorrect adjustments were made. Step 6 :After making the corrections, reconcile your accounts to ensure that they now reflect the accurate financial position.

Q: How do I correct issues with wrong bill due dates showing in BUSY

Correcting issues with wrong bill due dates in BUSY typically involves reviewing and editing the individual invoices or adjusting the default settings if the issue is systematic. Here's a step-by-step guide: Step 1 :Access the settings or configuration section in BUSY. The specific location of settings may vary depending on the version of the software. Step 2 :Look for a section related to payment terms or invoice settings. In this section, you should be able to set default payment terms that automatically apply to new invoices. Step 3 :Review and edit the default payment terms to ensure they are correctly configured. Step 4 :If the incorrect due dates were caused by default settings, you may need to recreate the affected invoices after adjusting the default settings. Step 5 :In some cases, you might need to manually adjust the due date for invoices individually, even if the default settings are correct.

Q: There seems to be a discrepancy between different reports in the software showing my account balance. What is the correct balance amount I should rely on?

The Update Master process is used to update all master actual balances in all reports. Please follow the below steps: Step 1: Take the backup of your company data in which you want to run the process Step 2: Login your company then go to housekeeping menu Step 3: Click on update master balances Step 4: Click on 2nd option which you can poceed as i have the latest bcakup and then run or If your outstanding analysis balance and ledger account balance are not matching, you need to check once whether the bill referance created by the bill option is properly adjusted across all the vouchers. You can view the on account report of outstanding analysis. Here you can find which entry you have missed in creating or adjusting the reference and then you have to adjust all the voucher references properly.

Find Solutions to Common Issues Related to accounting-reports - outstanding analysis

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License Management/Softlock/Hardlock

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UMS Related Issue (Dealer Query)

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Implementation

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Dealer Complaint/Issues

How do I record an advance payment from a customer in BUSY


In BUSY,: To record an advance payment from a customer in BUSY, you can follow these steps:
Step 1 :Launch the BUSY and log in to your account.
Step 2 :locate and select the Receipt Voucheror Receipt Entryoption. 
Step 3 :Fill in Receipt Details:
In the Receipt Entry form, you need to provide the following information:
Party Name,Receipt Date,Amount,Mode of Payment: Choose the mode of payment (e.g., Cash,Bank Transfer,Cheque,etc.).
Narration.
Step 4 :Within the customer's ledger, you will see a list of outstanding bills or invoices. Identify the bill(s) you want to adjust the payment against.You can adjust invoice referance one by one in same entry. 
Step 5 : create a payment entry or adjust against an invoice. 
Step 6 :After filling in the payment details and adjusting the payment against the bill(s), save the payment entry.
Step 7 :After saving, you can review the customer's ledger to ensure that the payment has been adjusted against the selected bills.

How do I adjust or link bills to payments in BUSY


In BUSY, you can record customer payments and adjust them against specific bills using the following steps:
Step 1 :Launch the BUSY and log in to your account.
Step 2 :locate and select the Receipt Voucheror Receipt Entryoption. 
Step 3 :Fill in Receipt Details:
In the Receipt Entry form, you need to provide the following information:
Party Name,Receipt Date,Amount,Mode of Payment: Choose the mode of payment (e.g., Cash,Bank Transfer,Cheque,etc.).
Narration.
Step 4 :Within the customer's ledger, you will see a list of outstanding bills or invoices. Identify the bill(s) you want to adjust the payment against.You can adjust invoice referance one by one in same entry. 
Step 5 : create a payment entry or adjust against an invoice. 
Step 6 :After filling in the payment details and adjusting the payment against the bill(s), save the payment entry.
Step 7 :After saving, you can review the customer's ledger to ensure that the payment has been adjusted against the selected bills.

How do I record a payment from a customer in BUSY


In BUSY, you can record customer payments and adjust them against specific bills using the following steps:
Step 1 :Launch the BUSY and log in to your account.
Step 2 :locate and select the Receipt Voucheror Receipt Entryoption. 
Step 3 :Fill in Receipt Details:
In the Receipt Entry form, you need to provide the following information:
Party Name,Receipt Date,Amount,Mode of Payment: Choose the mode of payment (e.g., Cash,Bank Transfer,Cheque,etc.).
Narration.
Step 4 :Within the customer's ledger, you will see a list of outstanding bills or invoices. Identify the bill(s) you want to adjust the payment against.You can adjust invoice referance one by one in same entry. 
Step 5 : create a payment entry or adjust against an invoice. 
Step 6 :After filling in the payment details and adjusting the payment against the bill(s), save the payment entry.
Step 7 :After saving, you can review the customer's ledger to ensure that the payment has been adjusted against the selected bills.

How do I enter a receiptpayment against a bill in BUSY


In BUSY, you can record customer payments and adjust them against specific bills using the following steps:
Step 1 :Launch the BUSY and log in to your account.
Step 2 :locate and select the Receipt Voucheror Receipt Entryoption. 
Step 3 :Fill in Receipt Details:
In the Receipt Entry form, you need to provide the following information:
Party Name,Receipt Date,Amount,Mode of Payment: Choose the mode of payment (e.g., Cash,Bank Transfer,Cheque,etc.).
Narration.
Step 4 :Within the customer's ledger, you will see a list of outstanding bills or invoices. Identify the bill(s) you want to adjust the payment against.You can adjust invoice referance one by one in same entry. 
Step 5 : create a payment entry or adjust against an invoice. 
Step 6 :After filling in the payment details and adjusting the payment against the bill(s), save the payment entry.
Step 7 :After saving, you can review the customer's ledger to ensure that the payment has been adjusted against the selected bills.

I maintain billbybill in BUSY but still some bill amounts are not getting adjusted Why

If you're maintaining bills bill by billin BUSY and you're experiencing issues where some bill amounts are not getting adjusted properly, there could be several reasons for this. Here are some common causes and troubleshooting steps to help you address the issue:
Step 1 :Double-check that you've entered the bills accurately in BUSY.
Step 2 :Verify the bill dates, amounts, and other details to ensure they match the actual bills you received.
Step 3 : In BUSY, you typically need to link payments to specific bills to mark them as paid.
Step 4 : If the payments don't match the total amount of the bills, the adjustment won't be complete until the amounts match.
Step 5 :If you're making partial payments toward bills, make sure that you've correctly entered these partial payment transactions in BUSY. 
Step 6 :If you deal with multiple currencies, ensure that the currency of the bill matches the currency of the payment.

What steps should I follow to generate and export reports on outstanding receivables and payables in BUSY?

You should follow below steps to generate and export report on outstanding receivables and payables in BUSY: 
 Step 1: Go in display section. 
 Step 2: Then select the outstanding analysis option. 
 Step 3: There's two option of receivables and payables report in BUSY: 
 : Bills receivables and payables. 
 : Amount receivables and payables. 
 Note: For bills receivables and payables (Bill By Bill features must be enable) and bill wise reference must be created in each and every voucher. 
 Step 4: Click on desired report and mention required details. 
 Step 5: Open the report and press ALT+E to export the report. 
 Step 6: Select the data format which is pre defined like, Microsoft Excel, Google Sheet, PDF, HTML,CSV. 
 Step 7: Click OK 
 For further can call us on our Helpline No. 8282828282 or can share your concern on support@busy.in

want to show series wise bill by bill ref

To check the item-wise description total in the purchase list, follow these steps:
Step 1: Go to Display, then select Outstanding Analysis, then select Bills Receivable, then select account for one, group, all, select, select group, then you have to select bill wise (combined), then select relevant information and set Yes to show bill adjustment details.
Step 2: After generating Bills Receivable, click on the Custom Columns option.
Step 3: Give Format Name (for example, a custom report) and click on Add New Column.
Step 4: Enter heading name, position, data type as numeric, select data field: category Inventory vouchers (header), field name: VCH_SERIES, or any other data you want to show in the list.
Step 5: Click on the save field and save the format.
Step 6: Press Esc to exit, and regenerate the bill receivable with the new format you've created.
Step 7: In that report, you will find the eries-wise bill-by-bill reference.

How do I correct bill or payment adjustments done incorrectly in a previous period

Correcting bill or payment adjustments done incorrectly in a previous accounting period requires careful handling to maintain accurate financial records. Here are steps to correct these adjustments:
Step 1 :Review your financial records to identify the specific bill or payment adjustments that were made incorrectly. 
Step 2 :Before making corrections, determine the correct adjustments that should have been made in the previous period.
Step 3 :To correct previous adjustments, you'll typically create reversing journal entries in your accounting software. 
Step 4 :In the reversing entries, adjust the accounts that were originally affected by the incorrect adjustments.
Step 5 :When creating the reversing entries, ensure that you date them appropriately. The date should be in the period in which you're correcting the mistake, not the original period when the incorrect adjustments were made.
Step 6 :After making the corrections, reconcile your accounts to ensure that they now reflect the accurate financial position.

How do I correct issues with wrong bill due dates showing in BUSY

Correcting issues with wrong bill due dates in BUSY typically involves reviewing and editing the individual invoices or adjusting the default settings if the issue is systematic. Here's a step-by-step guide:
Step 1 :Access the settings or configuration section in BUSY. The specific location of settings may vary depending on the version of the software.
Step 2 :Look for a section related to payment terms or invoice settings. In this section, you should be able to set default payment terms that automatically apply to new invoices.
Step 3 :Review and edit the default payment terms to ensure they are correctly configured.
Step 4 :If the incorrect due dates were caused by default settings, you may need to recreate the affected invoices after adjusting the default settings. 
Step 5 :In some cases, you might need to manually adjust the due date for invoices individually, even if the default settings are correct.

There seems to be a discrepancy between different reports in the software showing my account balance. What is the correct balance amount I should rely on?

The Update Master process is used to update all master actual balances in all reports.
 Please follow the below steps:
 Step 1: Take the backup of your company data in which you want to run the process
 Step 2: Login your company then go to housekeeping menu
 Step 3: Click on update master balances
 Step 4: Click on 2nd option which you can poceed as i have the latest bcakup and then run
 or
 If your outstanding analysis balance and ledger account balance are not matching, you need to check once whether the bill referance created by the bill option is properly adjusted across all the vouchers.
 You can view the on account report of outstanding analysis. Here you can find which entry you have missed in creating or adjusting the reference and then you have to adjust all the voucher references properly.

Frequently AskedQuestions