Frequently Asked Questions

If you are unable to see the printer driver for barcode printing, it's important to ensure that you have the correct printer driver installed on your computer. Here are the steps to install a printer driver for barcode printing:
Step 1 :Determine the exact make and model of your barcode...

In BUSY, you can efficiently manage outstanding payments and send payment reminders to parties using the "Outstanding Analysis" feature in the "Print" menu. Here's how to do it:
Step 1 :Navigate to the "Print" menu, and within that menu, locate and select the "Outstanding Analysis" option. This feature is typically...

When your printed barcodes are scanning incorrect items, it can be a frustrating and potentially costly problem. To resolve this issue, follow these steps:
Step 1 :First, double-check that the barcode data encoded on the labels matches the correct items in your inventory. Ensure that the barcode labels were generated...

If you've created barcode formats in your software but are experiencing issues where the barcodes are not getting printed, you can troubleshoot the problem by following these steps:
Step 1 :Ensure that your printer is properly connected to your computer and is turned on. Verify that it is set as the default printer in your system settings.
Step 2: Make sure you have the correct and up-to-date printer drivers installed on your computer. Outdated or incompatible drivers can cause printing issues.
Step 3 : Check the print queue to see if there are any pending print jobs that might be blocking the barcode printing. If so, clear the queue and try printing again.
Step 4 :Ensure that you have selected the correct printer for barcode printing within your software. Some systems allow you to choose different printers for different types of documents or labels.
Step 5 :Review the settings within your barcode software. Verify that the barcode formats you created are correctly configured for printing, including the correct printer selection and page layout settings.
Step 6 :Ensure that you are using the appropriate label material or paper for barcode printing. Different materials may require specific printer settings.

to resolved issue in barcode printing firstly there is multiple issue in barcode printing
A.If the barcode printer skips labels, consider the following steps:
1.VeriFinancial Year printer settings in the control panel; ensure they match the label size.
2.Check and adjust label configuration in BUSY to match the actual label size; consider reducing the label size if possible.
3.Ensure the label paper roll is inserted correctly.
4.Calibrate the printer according to its model and configuration to resolve the skipping issue.
B.barcode not set properly in sticker so issue occurred in printing then follow these steps 
1. go to the Add on menu
2. open item barcode printing
3. then click on configure barcode labels 
4. select barcode labels 
5. then click on configure format 
6. after that click on configure format 
7. then check all configurations related barcode is proper or not then save it.
C. issue in barcode printer 
1.Check your bar code printer it is work properly or not and also check bar code configuration,In configuration you can check sheet type, bar code type,scale mode of printing, default printer for barcode printing etc.
2. also check printer driver is correct or not if not the installed correct driver.

To generate barcodes in BUSY ,you may configured it through given steps:
 Ensure your BUSY model must b Standard/Saffron/Emerald/Enterprise
 Step 1: Go in administration.
 Step 2: Then select configuration under it go in feature/Options.
 Step 3: Click on inventroy option in it.
 Step 4: Enable the option of parameterized details.
 Step 5: Configured it also enable the opion of generate barcode define the parameter and mode generation of barcode.
 Step 6: Save it and then enable it in item master.
 Step 7: Then create barcode as per given configuration while enter the purchase voucher or if have opening stock then in item master.
 In BUSY you can get the QR Code of B2C transaction through:
 . Go in Administartion.
 . Then slect configuration under it feature/Options.
 . Click on GST/VAT.
 . There's an option of B2C QR Code required.
 . Enable it specified the given options.
 . As it will show only in B2C transaction.
 Note : For B2B QR code you can concern with your channel partner or cans share on support@busy.in (It will be chargeable at our end)

If you want to set up your QR code and barcode, follow these steps: 
 Step 1: For barcodes, go to the Add-On Menu and select Item Barcode Printing. 
 Step 2: Click on Configure Barcode Labels then select your format and click on Configure Format. 
 Step 3: Choose the barcode type and other relevant details, then configure the print settings. 
 Step 4: In the print settings, if you want to set the default printer, press Y and choose your printer. Then, select your paper type, top, and left margins. 
 Step 5: Set the label settings, including height and width. Click on Configure Label. 
 Step 6: Add the fields you want in your barcode and set their height, width, and other margins. 
 Step 7: On the right side, the properties show different types such as barcode, QR code, data field, image, and plain text. 
 Step 8: Set the values for each type, such as item name, item alias, price, MRP, etc. Every type has its own specific values, so select accordingly.

Step 1 : Start by connecting your barcode scanner to your computer or device using the appropriate connection method, which could be USB, Bluetooth, or any other method supported by your scanner.
Step 2 : Launch the BUSY on your computer. 
Step 3: Look for the settings or preferences section within the BUSY. 
Step 4 : Within the settings or preferences section, locate the configuration related to POS (Point of Sale) voucher series. This is where you can configure how the software handles barcode scanning for serial numbers.
Step 5 : Once you're in the POS voucher series configuration, look for an option that allows you to enable barcode scanning for picking items.
Step 6 : After enabling the barcode scan option, make sure to save your changes within the settings or preferences section.
Step 7 : To confirm that the barcode scanner is working as expected, try scanning a product barcode using the scanner. The software should now auto-populate serial numbers or item details, depending on your configuration.

Step 1 : Start by connecting your barcode scanner to your computer or device using the appropriate connection method, which could be USB, Bluetooth, or any other method supported by your scanner.
Step 2 : Launch the BUSY on your computer. 
Step 3: Look for the settings or preferences section within the BUSY. 
Step 4 : Within the settings or preferences section, locate the configuration related to POS (Point of Sale) voucher series. This is where you can configure how the software handles barcode scanning for serial numbers.
Step 5 : Once you're in the POS voucher series configuration, look for an option that allows you to enable barcode scanning for picking items.
Step 6 : After enabling the barcode scan option, make sure to save your changes within the settings or preferences section.
Step 7 : To confirm that the barcode scanner is working as expected, try scanning a product barcode using the scanner. The software should now auto-populate serial numbers or item details, depending on your configuration.

Step 1 : Start by connecting your barcode scanner to your computer or device using the appropriate connection method, which could be USB, Bluetooth, or any other method supported by your scanner.
Step 2 : Launch the BUSY on your computer. 
Step 3: Look for the settings or preferences section within the BUSY. 
Step 4 : Within the settings or preferences section, locate the configuration related to POS (Point of Sale) voucher series. This is where you can configure how the software handles barcode scanning for serial numbers.
Step 5 : Once you're in the POS voucher series configuration, look for an option that allows you to enable barcode scanning for picking items.
Step 6 : After enabling the barcode scan option, make sure to save your changes within the settings or preferences section.
Step 7 : To confirm that the barcode scanner is working as expected, try scanning a product barcode using the scanner. The software should now auto-populate serial numbers or item details, depending on your configuration.