Frequently Asked Questions

To merge masters in BUSY follow the below steps:
Note: Take latest backup of the data 
Step 1: Go to Administration menu 
Step 2: Then click on Bulk updation option 
Step 3: Then click on merge masters option 
Step 4: Then click on Item or Account option 
Step 5: Then select source account which you want to change with the correct one 
Step 6: Then select Target account which is the correct account 
Step 7: Then click on OK button and complete the process

The procedure to deactivate an incorrect GSTIN from your BUSY account is that you entered it incorrectly while registering, or if you do not need to deactivate an incorrect GSTIN from your BUSY account, you can correct it by modifying the account. If you still want to deactivate an incorrect GSTIN from your BUSY account, you need to go to Administration, then select Utilities, then select De-Activate Masters, then select the master type account and master name, and you can deactivate it.

If a voucher is not showing in the list in BUSY, please follow below steps: 
Step 1; Go to display menu and then select Check List 
Step 2: And then select Audit trail report to check the particular vouchers added or modified details .
Step 3: In the same option you can check the voucher numbering reports to check missing or duplicates vouchers.
Step 4: Now go to house keeping menu and select Rewrite books option
Step 5: And strat the process of Rewrite books.

To enter the purchase price for items in bulk updation in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to housekeeping then click on bulk updation option.
Step 3: Choose the multiple item creation/modification then click on modify existing master then select Name in key field.
Step 4: Here, click on Select Fields and choose the name or alias, item purchase price field etc.
Step 5: Now, Load Master and update the changes in the relevant column then save.

Yes, You can update or modify multiple account master in Bulk by follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to administration section then click on Bulk updation menu
Step 3: Select Multiple account creation and modification then tick on modify existing master and select name in key field.
Step 4: Click on select fields and select the required field then click on save.
Step 5: Now, Load the master and update the details in window and save the same.

Yes, you can copy paste data from excel to BUSY but it needs proper field tagging between Excel and BUSY. Please follow the below steps:
Step 1: Go to the administration and then Bulk Updation
Step 2: Select Voucher type which you want to import in BUSY
Step 3: Configure Format and select voucher type to create a format and confiure all the required Voucher fields and save
Step 4: Now configure excel sheet according to this format and copy data from excel and paste.

If you want to delete the duplicate customer account and retain the transaction history, the best way is to merge the duplicate account with the original account. Follow the steps below to merge them:
Step 1: Go to the Administration menu and click on Bulk Updation.
Step 2: Navigate to Merge Masters and click on Accounts.
Step 3: Select the duplicate account in the Source Account and the original account in the Target Account.
Step 4: Enable the option Delete Source Account After Merging Data.

There are many option to update Nil rated and zero rated items:
1: You can use our multiple item creation/bulk updation modification from the administration menu, through this you can update/modify the tax rate of the item master.
2: If you want to modify items from the voucher then you can use our multiple voucher creation/bulk updation option to make updates/modifications on the voucher.
3: You can use Import Voucher/Item from Excel option to modify existing voucher/item under Data Export/Import option from Administration menu.

To merge an account which was created by mistake with an actual account master in BUSY, follow these steps:
Step 1: Take the latest backup of data.
Step 2: Open your company then go to Administration menu.
Step 3: Click on Bulk Updations then click on Merge Masters and select account.
Step 4: Select the Source and Target master and set Y/N on option available Delete Source Account After Merging Data as per need.
Step 5: Click on Ok to proceed and check after complete it.

You can check all item HSN code in bulk which is invalid or which is correct with the below points:
Step 1: Go in Transactions.
Step 2: Then select GST Misc. utilities.
Step 3: Then select validate GSTIN online.
Step 4: Then select Multiple GSTIN or Single GSTIN.
Step 5: Then see list with load master & save it.
Step 6: Then you can update in bulk from Administration.
Step 7: Then bulk updation then select multiple account creation modification.
Step 8: Then do it accordingly with this feature.