Frequently Asked
Questions

Q: My opening balances are not carrying forward correctly to the new financial year in the accounting software. What should I do to resolve this?

To carry forward the correct closing balance as opening balance in the next financial year, you should check the steps given below: 1: Change financial year through F11 and select previous financial year 3: Re-save the master whose master balance carried wrong balance in the new financial year/ Run updated master balance in previous financial year through House Keeping 3: And change the financial year to new and change master from administration menu and check If you have more masters in a company then update master balances process took time. Make sure you have the latest backup of a company.

Q: What should I do if the closing balance of the last year has not update in the opening of the current year?

If the closing balance of last year is not updated in the opening balance of current year, you need to follow these steps: Step 1: Take backup of your company. Step 2: Open your company in last year then run Update Master Balances process from the Housekeeping menu. Step 3: Now, go to Administration menu then click on Change Financial Year. Step 4: After that choose the next financial year to change. Step 5: Select Yes on carry balances window then choose the New and Changed Masters option. Step 6: Now, Click on the Start button and check after complete the process.

Q: I am unable to carry forward last year's vouchers to the current year. How can I resolve this?

If you are unable to view vouchers from the previous year in the current year on BUSY, you can follow the below steps: Step 1: Go to the administration tab and select the option to change the financial year to the previous year. Step 2: Then, switch back to the current year with the option administration then change financial year then click on current year then click yes to carry forward balances and select 'yes' for new and change master. By following these steps, the vouchers that were not reflecting earlier will start showing up in the current year.

Q: Why is the opening stock quantity box display in red when entering details for a new item?

The opening stock quantity box display in red colour when you are working in merge data in which previous financial data also exist and you can update opening stock quantity in item master in beginning financial year only. To update the opening stock manually, you need to split the company financial year by follow these steps: Step 1: Take the latest backup of your data. Step 2: Open BUSY then click on split financial year option. Step 3: Select the required company and specify the admin login credentials. Step 4: Select Financial year for splitting and click on split option.

Q: How often should I perform a master balance and carry forward to ensure accurate stock figures?

To update the master balance and then change the financial year, follow these steps: Step 1: Take the latest backup of your data. Step 2: Press F11 and switch the financial year to previous year. Step 3: Go to housekeeping then select update master balance. Step 4: Click on ok tab and let the process complete. Step 5: Now, Go to administration section then click on change financial year option. Step 6: Select the current financial year option then select yes for carry forward the balances. Step 7: Next, select new and change master then Click on start tab and complete the process.

Q: I need help setting up the system for a new financial year. What steps are required?

To create a new financial year in a running company, you need to follow the below mentioned steps: Step 1: Go to Administration Step 2: Click on Configuration Step 3: Click on Change financial year Step 4: There is a option New year from click on that option Step 5: Then click on OK you are going to start new financial year Step 6: Click on Start without tick any option.(If you want to carry balances as it is) Step 7: If you don not want to carry forward item balances Tick the below given option then Click on START.

Q: What potential issues may arise from splitting company in BUSY? Is training available?

Splitting the financial year in BUSY may cause some problems, such as: 1. Any changes you make in the previous year will not automatically update in the current year. You will have to manually update the current year data 2. You cannot link the sales or purchase returns with the original vouchers if they belong to the previous year. You will have to enter them as separate transactions. 3. You cannot compare the reports of both financial years in a single view. You will have to switch between the years to view the reports. Yes, training is available for BUSY.

Q: After changing the financial year stock is not updating. how to resolve it?

If the stock is not updating after changing the financial year in BUSY, you need to follow these steps to resolve this: Step 1: Open your company and switch to previous financial year. Step 2: Click on display then final results and open balance sheet. Step 3: Enter the date range and set Y on update balance sheet stock then open it. Step 4: Go to administration menu and click on change financial year option then select the next financial year. Step 5: Select yes on carry forward balances window and choose new and changed master option then start the process.

Q: I created a reverse voucher entry on April st to transfer last year's closing balance to this year's opening balance but it is still not reflecting correctly. What should I check or do to fix this?

To match last year closing balance with Current Year Opening Balance, Your Need to Follow below Steps : Step 1 : Check that the respective account is tag under the Balance Sheet Group in both F.Y. Step 2 : Go back to the last financial year. Step 3 : In the Administration Menu, select Change Financial Year. Step 4 : Carry forward all master balances from the last year to the current year. If the issue persists, update master balances from the last year and then carry forward the data.

Q: What is data splitting and how can I do it for my company in BUSY Accounting Software?

Data splitting is the process of separating financial year of a company into different parts. To split financial year within merge company, follow these steps: Step 1: Take the latest backup of your data. Step 2: Open BUSY then click on split financial year option. Step 3: Select the required company and specify the admin login credentials. Step 4: Select Financial year for splitting and click on split option. Note- To split the middle financial year of company in BUSY, you need to take the backup of company for particular financial year and restore the same with overwrite no option.

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My opening balances are not carrying forward correctly to the new financial year in the accounting software. What should I do to resolve this?

To carry forward the correct closing balance as opening balance in the next financial year, you should check the steps given below:
1: Change financial year through F11 and select previous financial year
3: Re-save the master whose master balance carried wrong balance in the new financial year/
 Run updated master balance in previous financial year through House Keeping 
3: And change the financial year to new and change master from administration menu and check
If you have more masters in a company then update master balances process took time.
Make sure you have the latest backup of a company.

What should I do if the closing balance of the last year has not update in the opening of the current year?

If the closing balance of last year is not updated in the opening balance of current year, you need to follow these steps:
Step 1: Take backup of your company.
Step 2: Open your company in last year then run Update Master Balances process from the Housekeeping menu.
Step 3: Now, go to Administration menu then click on Change Financial Year.
Step 4: After that choose the next financial year to change.
Step 5: Select Yes on carry balances window then choose the New and Changed Masters option.
Step 6: Now, Click on the Start button and check after complete the process.

I am unable to carry forward last year's vouchers to the current year. How can I resolve this?

If you are unable to view vouchers from the previous year in the current year on BUSY, you can follow the below steps:
Step 1: Go to the administration tab and select the option to change the financial year to the previous year.
Step 2: Then, switch back to the current year with the option administration then change financial year then click on current year then click yes to carry forward balances and select 'yes' for new and change master.
By following these steps, the vouchers that were not reflecting earlier will start showing up in the current year.

Why is the opening stock quantity box display in red when entering details for a new item?

The opening stock quantity box display in red colour when you are working in merge data in which previous financial data also exist and you can update opening stock quantity in item master in beginning financial year only. To update the opening stock manually, you need to split the company financial year by follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open BUSY then click on split financial year option.
Step 3: Select the required company and specify the admin login credentials.
Step 4: Select Financial year for splitting and click on split option.

How often should I perform a master balance and carry forward to ensure accurate stock figures?

To update the master balance and then change the financial year, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Press F11 and switch the financial year to previous year.
Step 3: Go to housekeeping then select update master balance.
Step 4: Click on ok tab and let the process complete.
Step 5: Now, Go to administration section then click on change financial year option.
Step 6: Select the current financial year option then select yes for carry forward the balances.
Step 7: Next, select new and change master then Click on start tab and complete the process.

I need help setting up the system for a new financial year. What steps are required?

To create a new financial year in a running company, you need to follow the below mentioned steps: 
Step 1: Go to Administration 
Step 2: Click on Configuration
Step 3: Click on Change financial year
Step 4: There is a option New year from click on that option
Step 5: Then click on OK you are going to start new financial year 
Step 6: Click on Start without tick any option.(If you want to carry balances as it is)
Step 7: If you don not want to carry forward item balances Tick the below given option then Click on START.

What potential issues may arise from splitting company in BUSY? Is training available?

Splitting the financial year in BUSY may cause some problems, such as:
1. Any changes you make in the previous year will not automatically update in the current year. You will have to manually update the current year data
2. You cannot link the sales or purchase returns with the original vouchers if they belong to the previous year. You will have to enter them as separate transactions.
3. You cannot compare the reports of both financial years in a single view. You will have to switch between the years to view the reports.
Yes, training is available for BUSY.

After changing the financial year stock is not updating. how to resolve it?

If the stock is not updating after changing the financial year in BUSY, you need to follow these steps to resolve this:
Step 1: Open your company and switch to previous financial year.
Step 2: Click on display then final results and open balance sheet.
Step 3: Enter the date range and set Y on update balance sheet stock then open it.
Step 4: Go to administration menu and click on change financial year option then select the next financial year.
Step 5: Select yes on carry forward balances window and choose new and changed master option then start the process.

I created a reverse voucher entry on April st to transfer last year's closing balance to this year's opening balance but it is still not reflecting correctly. What should I check or do to fix this?

To match last year closing balance with Current Year Opening Balance, Your Need to Follow below Steps : 
 Step 1 : Check that the respective account is tag under the Balance Sheet Group in both F.Y. 
 Step 2 : Go back to the last financial year. 
 Step 3 : In the Administration Menu, select Change Financial Year. 
 Step 4 : Carry forward all master balances from the last year to the current year. 
 If the issue persists, update master balances from the last year and then carry forward the data.

What is data splitting and how can I do it for my company in BUSY Accounting Software?

Data splitting is the process of separating financial year of a company into different parts. To split financial year within merge company, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open BUSY then click on split financial year option.
Step 3: Select the required company and specify the admin login credentials.
Step 4: Select Financial year for splitting and click on split option.
Note- To split the middle financial year of company in BUSY, you need to take the backup of company for particular financial year and restore the same with overwrite no option.

Frequently AskedQuestions