Frequently Asked Questions

To update master balances and carry forward accounts to a new financial year, first take a backup of all financial years. Then, go to the housekeeping option and select 'Update Master Balance'. After this, change the financial year and carry forward the balances. If there are any issues with the balances, go back to the previous year and update the balances before carrying them forward.

You can keep your data in other system's drives such as C, D, etc if E drive is full. If you copy data from a drive to another then you need to set data path in BUSY by using these steps:
Step 1: Open BUSY then click on Set Data Directory.
Step 2: Select the data folder in which you have transferred the data and save it.

Yes, it is necessary to carry forward balance in order to carry closing balance of previous year as an opening balance in next year. To change financial year, follow these steps:
Step 1: Go to administration section then click on change financial year 
Step 2: Select the financial year and click on yes to carry balance.
Step 3: Select new and change balance then start the process.

To split your company data and improve the slow system performance in BUSY, Follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open BUSY then click on split financial year option.
Step 3: Select the required company and specify the admin login credentials.
Step 4: You will see first and last financial year for splitting so select it accordingly and click on split button.

To change financial year in BUSY, please follow these steps :
Step 1: Go to administration menu then click on Change financial year 
Step 2: Then click on New year from and click on Ok button to create new year.press start button. 
Step 3: You will get an pop-up of financial year changes successfully and click on Ok button to auto switch in the new year.

To split the data for a specific year, follow the steps given below:
Step 1 : Open BUSY 
Step 2 : Press Enter on Split Financial Year 
Step 3 : Select the Company
Step 4 : Select the First or Last Financial Year 
Step 5 : Click on Split option 
Step 6 : Go to Open Company and check the Financial Year is splitted from the company               

If the new financial year created successfully but the opening balance has not been update, you need to follow these steps:
Step 1: Take your data backup from company menu backup data option
Step 2: In administration switch to previous financial year, go to house keeping and run update master balanaces
Step 3: Now from administration switch to current financial year with carry forward balances all masters.

If your opening stock is showing different in profit and loss report then follow the steps to rectify the report.
Step 1: Go to the House keeping menu then select the Update master balance Option and press ok button to proceed.
Step 2: After completion of Update master balance process
Step 3: Go to display then open again profit and loss report it will showing correct value.

To carry the balance of parties from the previous financial year in BUSY Accounting software, 
Step 1: Go to Administration and select Change Financial Year
Step 2: Choose the new financial year and click on Yes to create new financial year
Step 3: Now click on Start .
This will create new financial year and carry forward the balances of all parties from the previous financial year.

If the party account is not showing while adding the sales voucher entry then check the below steps.
Step 1: Make sure that the party account group should be under main group sundry debtors or sundry creditors.
Step 2: If still same issue presists then take the backup of your data.
Step 3: Go to housekeeping menu and run the Generate master help files for Account only.