Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - change fy

FAQs

When I change financial years in BUSY, all previous year data gets copied to the current year. How can I avoid this and maintain correct data for each financial year?

 To avoid copying previous year data when changing financial years in BUSY there have to option. 
option one: Take backup of full data and you can split the data and make the opening balance zero.
option two: Use option Create New Year only don’t carry balances.
Step 1: Take Full Backup.
Step 2: Go to Administration Menu.
Step 3: Click on Change Financial Year option.
Step 4: Click on New Year from 01-04-2024. Or any new year.
Step 5: Create New Year window will be open.
Step 6: If you don’t want to carry previous year data to next year select option Create New Year Only don’t carry balances.

I am having trouble adding the opening balance for a party from the previous year. Can you guide me through the process?

 To add the opening balance for a party from the previous year in BUSY, you need to split the current financial year and add the opening balance in the account master. If the previous financial year exists within the company, then you will not be able to modify or update the opening balance of the account master, in this case, you have to split the current financial year.
To split financial year in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open BUSY then click on split financial year option.
Step 3: Select the required company and specify the admin login credentials.
Step 4: Select Financial year for splitting and click on split option.

I think some transactions or entries are missing from previous years. What is the process to restore missing data?

 There could be several reasons for a mismatch in the closing of the last year and the opening in the current year. You can follow these steps to check this:
Step 1: Take a backup of your data. Then open the last year and in the Housekeeping Menu, check for junk characters and incomplete vouchers. If found, clear them.
Step 2: Run the Update Master Balance process.
Step 3: Go to Administration, change the financial year, and then click on your current year.
Step 4: Click Yes to carry forward the balances. If the data size is small, click on All Masters. If the data size is big, click New and change masters.
Step 5: Check the balance of your masters.

My opening balance this year is different from my closing balance last year. Why is there a difference?

 There could be several reasons for a mismatch in the closing of the last year and the opening in the current year. You can follow these steps to check this:
Step 1: Take a backup of your data. Then open the last year and in the Housekeeping Menu, check for junk characters and incomplete vouchers. If found, clear them.
Step 2: Run the Update Master Balance process.
Step 3: Go to Administration, change the financial year, and then click on your current year.
Step 4: Click Yes to carry forward the balances. If the data size is small, click on All Masters. If the data size is big, click New and change masters.
Step 5: Check the balance of your masters.

Need to update zero opening balance in next financial year. how to do it?

 If you want to update zero opening balance in next financial year, please follow these steps :
Step 1: Close BUSY company.
Step 2: Go to company menu and take backup of data from backup data option.
Step 3: Select split financial year option then select company want to split.
Step 4: Mention super username and password click ok.
Step 5: Split the financial year.
Step 6: A splitted company will show separately in company menu.
Step 7: open the splitted company.
Step 8: Go to administration then select masters and choose account, item, etc of which you want to update opening balance as zero.
Step 9: Then click on modify and select the master and after opening it update the opening balance as required.

How can I transfer the balance of a previous financial year to next ?

 To carryforward the balance to next financial from previous year you need to take backup first and follow these steps:
Step 1: Go to the Administration and then click on Change Financial option.
Step 2: Now select the Previous year if your are in current year and change the finalcial year or Use F11 short cut key to change Financial.
Step 3: Now Go to the Administration and then click on Change Financial option.
Step 4: Now select the Financial in which you want carry forward the balance .
Step 5: Now select Yes option for carry forward the balance and then select New and change or All master option for carry forward the balance.
Step 6: Now select the start option.

How do I upload invoices and entries for previous financial periods in BUSY?

 If you want to upload invoices and entries for previous financial period in BUSY then please follow 
the given steps
Step 1: Create new company with previous financial year.
Step 2: Then go to Administration
Step 3: Then data export import
Step 4: Then import voucher from excel or XML
Step 5: For import current year data that you have already done in the BUSY. then export data of
that financial year in xml and import through xml option.
If you encounter the any issue, you can contact us through our centralized helpline at 8282828282
or 11 4096 4096, or you can email us at support@busy.in

What is the procedure to close books at the end of a financial year in BUSY?

 To close the books at the end of financial year you need to ensure given points:
1. Make sure all the transactions is correct at the time of closing financial year
2. Ensure that books is successfully reconciled by you
3. Ensure that you have did all the required adjustment for your accounting and inventory at the end of closing financial year
After checking all of these you need to follow these steps to create the new financial year:
Step 1: Go to administration menu
Step 2: Then click on change financial year option
Step 3: Then select new financial year date and click on ok button
Step 4: Afterwards click on start button to proceed to create new financial year

How to check if all the financial years data is present in the software?

 To check all financial years data in company, please follow below steps: 
Step 1: Go to the Company Menu and click on the open company menu and select the company from the given list which you want to check the financial years data.
Step 2: And then click on the Administration menu and then select option from the bottom of Change Financial year
Step 3: Now list of financial year will be visible there. And then click on the particular financial year .
Step 4: Now you can go through the voucher statistics option by clicking on Display menu and then select the checklist option
Step 5: Follow the same process for all the financial years.

What will be the reason for mismatch of opening balances from last year.

 If opening balances coming incorrect after creating new financial year, please follow the given steps to find the issue
Step 1 Fist check, during creating or change financial, is there any message coming for any account
Step 2 If any error or message coming in the process of financial year change, then check the entry of that account in previous financial year
Step 3 Check if data coming proper in previous financial year
Step 4 If closing balances are not correct, then first take backup of company
Step 5 Go on House keeping menu
Step 6 Click on update master balances and run the process
Step 7 Now change financial year with all balances

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