Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - change fy
Need to update zero opening balance in next financial year. how to do it?
If you want to update zero opening balance in next financial year, please follow these steps :
Step 1: Close BUSY company.
Step 2: Go to company menu and take backup of data from backup data option.
Step 3: Select split financial year option then select company want to split.
Step 4: Mention super username and password click ok.
Step 5: Split the financial year.
Step 6: A splitted company will show separately in company menu.
Step 7: open the splitted company.
Step 8: Go to administration then select masters and choose account, item, etc of which you want to update opening balance as zero.
Step 9: Then click on modify and select the master and after opening it update the opening balance as required.
How can I transfer the balance of a previous financial year to next ?
To carryforward the balance to next financial from previous year you need to take backup first and follow these steps:
Step 1: Go to the Administration and then click on Change Financial option.
Step 2: Now select the Previous year if your are in current year and change the finalcial year or Use F11 short cut key to change Financial.
Step 3: Now Go to the Administration and then click on Change Financial option.
Step 4: Now select the Financial in which you want carry forward the balance .
Step 5: Now select Yes option for carry forward the balance and then select New and change or All master option for carry forward the balance.
Step 6: Now select the start option.
How do I upload invoices and entries for previous financial periods in BUSY?
If you want to upload invoices and entries for previous financial period in BUSY then please follow
the given steps
Step 1: Create new company with previous financial year.
Step 2: Then go to Administration
Step 3: Then data export import
Step 4: Then import voucher from excel or XML
Step 5: For import current year data that you have already done in the BUSY. then export data of
that financial year in xml and import through xml option.
If you encounter the any issue, you can contact us through our centralized helpline at 8282828282
or 11 4096 4096, or you can email us at support@busy.in
What is the procedure to close books at the end of a financial year in BUSY?
To close the books at the end of financial year you need to ensure given points:
1. Make sure all the transactions is correct at the time of closing financial year
2. Ensure that books is successfully reconciled by you
3. Ensure that you have did all the required adjustment for your accounting and inventory at the end of closing financial year
After checking all of these you need to follow these steps to create the new financial year:
Step 1: Go to administration menu
Step 2: Then click on change financial year option
Step 3: Then select new financial year date and click on ok button
Step 4: Afterwards click on start button to proceed to create new financial year
How to check if all the financial years data is present in the software?
To check all financial years data in company, please follow below steps:
Step 1: Go to the Company Menu and click on the open company menu and select the company from the given list which you want to check the financial years data.
Step 2: And then click on the Administration menu and then select option from the bottom of Change Financial year
Step 3: Now list of financial year will be visible there. And then click on the particular financial year .
Step 4: Now you can go through the voucher statistics option by clicking on Display menu and then select the checklist option
Step 5: Follow the same process for all the financial years.
What will be the reason for mismatch of opening balances from last year.
If opening balances coming incorrect after creating new financial year, please follow the given steps to find the issue
Step 1 Fist check, during creating or change financial, is there any message coming for any account
Step 2 If any error or message coming in the process of financial year change, then check the entry of that account in previous financial year
Step 3 Check if data coming proper in previous financial year
Step 4 If closing balances are not correct, then first take backup of company
Step 5 Go on House keeping menu
Step 6 Click on update master balances and run the process
Step 7 Now change financial year with all balances
How to seperate the company's financial year ?
To separate the companys financial year in BUSY, please follow these steps :
Step 1: Take backup of your company then select split financial year option under the company menu.
Step 2: Select the company which you want to split and enter the super or admin username and password.
Step 3: Tick on the financial year which you want to split. Here, only show the first and last financial year of a company.
Step 4: If you want to delete the splited financial year from the source company then set Y on the given option then click on the split button.
Step 5: A seperate company will be created of splited financial year in the list of companies.
How do I split my company data into two separate companies?
If your company has multiple financial years and you want to split them, please followed the instructions
Note : Take latest backup of the company data
Step 1: Open BUSY Software
Step 2: Then go to company menu
Step 3:Then click on Split Financial Year option
Step 4: Then select company and specify user name and password if needed and click on Ok button
Step 5: Then select Financial year that you want to split it
Step 6: Then If you want to remove the split financial year from the active company, select the option of After splitting delete above F.Y from source company
Step 7: Then click on Split button and splitted the company
What should I do if BUSY Accounting Software shows an error and closes the company while carrying forward balances from the last year to the current year?
If BUSY shows a error and closes the company while carrying forward balances from the last year to the current year, you need to follow these troubleshooting steps:
Step 1: Open your company in last year then run Reindex Database process from the Housekeeping menu.
Step 2: After running this process then change financial year again and check it.
Step 3: If same issue persists then check if it get stuck on any master while changing the financial year, then resave that master in last year and change the financial year again.
Step 4: If same issue persists then need to run rewrite books process from the Housekeeping menu in last year then change the financial year.
How to get old opening balance back after updating balance in BUSY? How to carry forward the updated balance from previous year to the current year?
There is no option to get back the old opening balance after updating balance in BUSY. Therefore, before updating anything in the data, take a backup so that if any error occurs, you can restore the backup data again.
And
To carry forward the updated balance of previous year to the current year, follow the steps given below:-
Step 1 : Go to Prevoius Year from Change Financial Year
Step 2 : Run Update Master Balances from House-Keeping
Step 3 : Go to Administation, then Change Financial Year
Step 4 : Press Enter on Current Financial Year options
Step 5 : The Carry Balances window appears. Select the Yes option, then select the New & Changed Masters option.
