Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - change fy
Can you explain the process of separating one year from the other?
Yes,you can separate one year from the other by using the option to split the financial year.To split the financial year from your existing company then follow the below steps.
Step 1: Take the backup of your data
Step 2: Click on Company menu and submenu Split Financial Year
Step 3: Then select the company from which you want to split the financial year and mention the company admin username and password if required
Step 4: Then choose the financial year which you want to split and Untick the option after splitting delete the FY from the source company as If you Don't want to delete it from the source company.
Step 5: Click on Split
Why is the master balance showing differently after carrying forward balances?
The master balance are showing differently after carrying forward balances to next financial year due to you had made changes in previous year and have not update in the current financial year. To update it follow these steps:
Step 1: Take backup of your company and open that company then go to previous financial year.
Step 2: Run update master balances process from the housekeping menu.
Step 3: After that go to administration menu then click on change financial year.
Step 4: Then choose the next financial year to change.
Step 5: Select Yes on carry balances window and can choose the all masters option.
Step 6: Click on start button and check after complete the process.
I am unable to see the salesman details in the current year even though the balances are showing in the opening. How can I link the salesman to last year's bills?
If you are unable to see the salesman details in the current year even though
the balances are showing in the opening it could be possible that you didnt
applied commission on last year just mentioned the salesman commission percent
in invoice
To link it with current year you need to follow the steps
1 go to previous year and go to display menu
2 Click on salesman commission and select salesman and open the report
3 press F4 to post commission but ensure that in salesman master you have mentioned
the salesman commission account properly
4 after posting the voucher carry forward data to next year it will automatically link
I have carried forward credit/debit notes to next financial year but they are not showing up for tagging in GST returns. What could be the reason?
If you're unable to tag credit/debit notes from the previous financial year in the current year,need to follow these steps to resolve the issue:
Step 1: Open the BUSY software.
Step 2: Look for an option called Administration in the menu. Click on it.
Step 3: In the Administration menu, find and click on the Change Financial Year option.
Step 4; Choose the current financial year (FY) to work in, and start the process.
Step 5: If you also have some leftover work or tax credit entries from the previous year that you want to use in the current year, you can do that using the same Change Financial Year menu.
I want to tag previous year's credit/debit notes in current year's GST return. What is the process to do it?
If you're unable to tag credit/debit notes from the previous financial year in the current year,need to follow these steps to resolve the issue:
Step 1: Open the BUSY software.
Step 2: Look for an option called Administration in the menu. Click on it.
Step 3: In the Administration menu, find and click on the Change Financial Year option.
Step 4; Choose the current financial year (FY) to work in, and start the process.
Step 5: If you also have some leftover work or tax credit entries from the previous year that you want to use in the current year, you can do that using the same Change Financial Year menu.
I have done re-indexing and rewrite books but still previous year's credit/debit notes are not reflecting. What can I do?
If you're unable to tag credit/debit notes from the previous financial year in the current year,need to follow these steps to resolve the issue:
Step 1: Open the BUSY software.
Step 2: Look for an option called Administration in the menu. Click on it.
Step 3: In the Administration menu, find and click on the Change Financial Year option.
Step 4; Choose the current financial year (FY) to work in, and start the process.
Step 5: If you also have some leftover work or tax credit entries from the previous year that you want to use in the current year, you can do that using the same Change Financial Year menu.
I am unable to tag credit/debit notes from previous financial year in current year. How can I resolve this?
If you're unable to tag credit/debit notes from the previous financial year in the current year,need to follow these steps to resolve the issue:
Step 1: Open the BUSY software.
Step 2: Look for an option called Administration in the menu. Click on it.
Step 3: In the Administration menu, find and click on the Change Financial Year option.
Step 4; Choose the current financial year (FY) to work in, and start the process.
Step 5: If you also have some leftover work or tax credit entries from the previous year that you want to use in the current year, you can do that using the same Change Financial Year menu.
What is the process to carry forward credit/debit notes to next financial year in BUSY software?
If you're unable to tag credit/debit notes from the previous financial year in the current year,need to follow these steps to resolve the issue:
Step 1: Open the BUSY software.
Step 2: Look for an option called Administration in the menu. Click on it.
Step 3: In the Administration menu, find and click on the Change Financial Year option.
Step 4; Choose the current financial year (FY) to work in, and start the process.
Step 5: If you also have some leftover work or tax credit entries from the previous year that you want to use in the current year, you can do that using the same Change Financial Year menu.
Can I split the data for a mid financial year from a company in BUSY?
Yes, you can split the data for a mid financial year from a company in BUSY, by following these steps:
Step 1: Open BUSY application go to company menu and select backup data option.
Step 2: Select company for which you want to split the data.
Step 3: Enter username and password if required, and specify the backup path where you want to save backup.
Step 4: After that select the specific financial year which you need to split and click on ok button.
Step 5: Go to restore dataa and select the backup folder and click on ok button with overwrite option as no.
Step 6: A seperate company will be created for that financial year.
How can i resolve if the stock closing balance not match with opening stock figure?
If the closing amount of stock is not match with stock opening amount, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Login the company and switch the financial year to previous year.
Step 3: Go to administration section then click on master menu
Step 4: Choose the account then click on modify.
Step 5: Now, access the stock account in modify mode and resave the master.
Step 6: Next, Go to administration section then click on change financial year option.
Step 7: Select the current financial year then select yes for carry forward the balances.
Step 8: Next, Click on new and change master then click on start tab and complete the process.