Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - company configuration

FAQs

How do I setup GST in BUSY

 When you create your company in BUSY and enable the GST/VAT feature, the software automatically configures the GST settings for you. If you did not enable the GST/VAT feature at the time of creating your company, you can still enable it later by following these steps.
Please make sure to take latest backup of your data before make any changes.
Step 1: Go to Administration and click on configuration.
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called "Enable GST/VAT Reportingclick on check box to turn in on and select type as GST and choos type of dealer either Regular or Composition. Enter your GSTIN and click on Create Default GST Masters and save.
Step 3: Now, you can mention tax category, hsn code in your item master and GSTIN in your party masters. You are ready to generate GST invoices.
Please note once you enable this feature and pass transaction then you can't disable that feature.

What steps to apply GST in BUSY

 When you create your company in BUSY and enable the GST/VAT feature, the software automatically configures the GST settings for you. If you did not enable the GST/VAT feature at the time of creating your company, you can still enable it later by following these steps.
Please make sure to take latest backup of your data before make any changes.
Step 1: Go to Administration and click on configuration.
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called "Enable GST/VAT Reportingclick on check box to turn in on and select type as GST and choos type of dealer either Regular or Composition. Enter your GSTIN and click on Create Default GST Masters and save.
Step 3: Now, you can mention tax category, hsn code in your item master and GSTIN in your party masters. You are ready to generate GST invoices.
Please note once you enable this feature and pass transaction then you can't disable that feature.

I need to split my financial year data into separate companies. Can I merge the data back together later?

 If you have split your financial year from a company and want to merge the data back 
together later in BUSY, there are a few options you can use.
Option 1 is to split the each financial year from the company menu then differnt company
folder will be created. Later, when you want to merge the data back together, you can create
a new folder and copy the .db files year-wise from each folder and paste them into the new
folder with the .db file. This will associate all the data.
Option 2 is to use the XML process. In the first company, which marks the beginning of the
financial year, create a new financial year. Then, from another company that has data for that
year, export the data in DAT format from data export import(XML) option under Data export
import option from Administration Next, import the data into the first company and do
the same for all the financial years in that company.

I'm having issues logging into BUSY. How can I resolve this?

 There are many reasons for not able to login Company & BUSY. Pls Follow the Below Steps.
For Company
Step 1: Make sure to enter the correct company User name & Password.
Step 2: If Password is correct but still not able to login then check system Regional Administrator Locale option should be untick & restart the system.
Step 3: If forget password then customer have to send data to us on our support mail.
For BUSY
Step 1: Make sure that it is installed in the system.
Step 2: Take Data Backup then reinstall it in different drive.
Step 3: For MSI error, Create Msi file and mention the path where error is shwoing while click on BUSY.
Note :- MSI File creation should have BUSY setup. Pls Follow Below Steps:
a) Run the setup and stop to NEXT option.
b) Press window R and mention the percentage signTempPercentage sign then file will get create in specific folder.
Step 4: If Still any issue can contact to our Customer Support.

How do I setup and configure BUSY for my business?

 To setup and configure BUSY for your business, you will need to follow these steps:
Step 1: Download and install the software from the official BUSY website
i.e, www.busy.in
Step 2: Launch the software and enter your license key to activate it.
Step 3: Create your company with required details under the 'Create Company' tab.
Step 4: After that setup username & password for login into your company.
Step 5: Then Features/Option window appears in that a tab will be shown by the name of "Trade Specific Configuration."
Step 6: Select your Trade Type related to your Business then the required features automatic turned on.
Step 7: Now you can create your Items and Parties by using these steps:
(i) Administration
(ii) Master
(iii) Select Item/Account as per the need.
Once you have completed these steps, BUSY will be set up and configured for your business. You can start recording and managing your day-to-day transactions, generating reports, and utilizing other features of the software.

Can the software send guide me a separate regarding my data path and company setup?

 To regarding Company Data and Company Configuration in BUSY, please follow below steps : 
For Company Data:
Step 1: Open BUSY software and go to the Company menu.
Step 2: And select Set Data Directory option.
Step 3: You have to set the data path by copy and paste or you can browse the folder path .
Step 4: Then Save the window .
For Company Creation:
Step 1: Open BUSY Accounting Software & Create your company with required details under the Create Company tab.
Step 2: After that setup username & password for login into your company.
Step 3: Then Features/Option window appears in that a tab will be shown by the name of Trade Specific Configuration.
Step 4: Select your Trade Type related to your Business then the required features automatic turned on.
Step 5: Now you can create your Items and Parties by using these steps:
A) Administration
B) Master
C) Select Item/Account as per the need.

While Saving Voucher System not asking to Print Invoice and not printing Invoice, what is the solution?

 To fix the issue of the system not allowing or prompting you to print an invoice after creating a voucher, please follow these steps: 
Step 1: Make sure that the "Print Invoice After Saving" option is turned on for the specific series in which you're creating the voucher. This option should be enabled.
Step 2: Check that your user account has the necessary permissions to print documents, especially if you are using a sub-user login. Ensure you have the right to print documents.
Step 3: If there's a Voucher Approval system in place for this voucher series, confirm with your supervisor or someone with higher authority if you have the permission to print unapproved vouchers, particularly when using a sub-user login.
By following these steps, you should be able to resolve the issue of not being able to print an invoice after creating a voucher.

Can you provide step-by-step instructions on how to set up and manage a new company account?

 To set up and manage a new company account BUSY, please follow below steps : 
Step 1: software and go to the Company menu.
Step 2: And select Set Data Directory option.
Step 3: You have to set the data path by copy and paste or you can browse the folder path .
Step 4: Then Save the window .
For Company Creation:
Step 1: Accounting Software & Create your company with required details under the Create Company tab.
Step 2: After that setup username & password for login into your company.
Step 3: Then Features/Option window appears in that a tab will be shown by the name of Trade Specific Configuration.
Step 4: Select your Trade Type related to your Business then the required features automatic turned on.
Step 5: Now you can create your Items and Parties by using these steps:
A) Administration
B) Master
C) Select Item/Account as per the need.

I want to add multiple companies and configure their GST details in BUSY. How can I do that?

 To add multiple companies and configure their GST details in BUSY, you can follow these steps:
Step 1 : Open BUSY and go to the Company menu.
Step 2 : Click on the Add Company option to create a new company.
Step 3 : Fill in the necessary details for the new company, including the company name, address, and contact information.
Step 4 : Once the company is created,
Step 5 : CLick on administration
Step 6 : go to configuration
Step 7 : Feature and options
Step 8 : go to the GST Configuration section.
Step 9 : Enter the GST registration number (GSTIN) for the company.
Step 10 Configure the GST tax rates applicable to the company.
Step 11 : Save the GST details for the company.
Step 12 : Repeat these steps for each additional company you want to add and configure in BUSY.

How to configure multiple companies, customize forms in BUSY? How to fix error messages?

 You can create multiple companies in BUSY, follow the steps given below to create a company:-
Step 1 : Open BUSY
Step 2 : Click on Create Company option under Company tab.
Step 3 : Enter the details and Save
And
If you wish to customize the invoice, document format and others, you can contact our dealer and reseller, they will do the customization as per your requirements and may be charged for the same.
If you need any assistance, you can contact us on our centralized 24*7 support helpline number i.e. 8282828282 or 011-40964096.
For Email Support
You can also ask your query by sending email on support@busy.in
And
Error occurs due to many reasons in BUSY, the solution may vary according to the error.
you can contact us on our centralized 24*7 support helpline number i.e. 8282828282 or 011-40964096.
For Email Support
You can also ask your query by sending email on support@busy.in

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

phone Sales & Support:

+91 82 82 82 82 82
+91 11 - 4096 4096