Frequently Asked Questions

To set up BUSY for your business, you need to follow these steps:
Step 1: Open your company then go to Administration.
Step 2: Select Configuration and click on Features / Options.
Step 3: Press CTRL+ALT+SHIFT+T on your keyboard, then a window will appear of Trade Specific Default Configuration.
Step 4: Select your Trade Type and save. The related feature will be enabled automatically you just need to configure it as per your requirements.
Note: Take backup of your data before making any changes.

If you want to set up short name for company notification then please follow the given steps
 Step 1: Go to the company menu after opening company.
 Step 2: Then edit company 
 Step 3: Here you can enter the short name in the field of the short name,
 If still having any issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

To update the company address please follow below process. 
Step 1: Go to company menu. 
Step 2: Click on the tab edit company and edit company address. 
To update the company GST number follow below process. 
Step 1: Navigate to the Administration section, then select Configuration and Features/Options. 
Step 2: Click on the GST and VAT tab to open the GST and VAT window. 
Step 3: In the GST and VAT window, mention GST number in GST details.

The error unable to create a file with the same name in the data folder occurs when there is already a file with the same name in the specified data folder. To resolve this error, you can either choose a different name for the file and enter requirent name in Print Name or you have to delete the existing file with the same name or modiy the existing file with the same name before creating a new one.

In BUSY, you cannot create back financial year in existing company. If you want to work in previous year, you need to create new company by follow these steps:
Step 1: Open the BUSY then click on company menu.
Step 2: Select create company then specify the company name, financial year, company address, Gst details.
Step 3: Now, select copy master, configuration and user then click on save option.
Step 4: Specify the username and password for company and click on save.

To separate your company data into two different companies in BUSY, you need to create a new company and then transfer the required data from the original company to the new one. You can do this by exporting the data from the original company and then importing it into the new company. Alternatively, you can manually enter the data into the new company. Once the data has been transferred, you can delete the unwanted data from each company.

For multi branch you can create multiple store from Masters and define there different address. track inventory on the base of same
In BUSY there is HO - BO option Concept which is available in Enterprise Model of BUSY Please follow steps for HO - Bo Configration Do Branch configration HO:- Click On
Step 1:- Administration Tab, 
Step 2:- Configration,
Step 3:- Feature / Option,
Step 4:- Enterprise Features,
Step 5:- Enable Multi- Branch Details Mention Branch details such as name, address, GST

To split company you can follow some step:
Step 1: Go the company menu and click on Split Financial year option.
Step 2:Now select the company and enter login credential.
Step 3: Now the tick the financial Year which you want to split and if you want to split from middile financial Year then you have to tick split first or last financial Year with tick the option After Spliting Delete above F.Y. from source company and click on Split option. 

You can set a data directory once so that every time you are reopen BUSY software its still show you the old data directory follow below steps:
Step1: Open BUSY software and then go to company menu
Step2: Then click on set data directory option and specify another different directory 
Step3: Now tick on the option of above information is valid for current session only and then press ok 
Step4: After reopen the BUSY old directory will remain same

To find a company code for your firm follow below steps:
Step 1: Go to company menu and click on open company.
Step 2: Then navigate to the code column and check for your company code.
To update the name of firm in your BUSY follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then go to company menu and select edit company option.
Step 3: Then change the name of the company and click on save button.