Frequently Asked
Questions

Q: I need help updating my business address and contact details for the company. How can this be done?

If you need to change the company address in BUSY, follow the steps below: 1. Navigate to the Company menu. 2. Edit Company. 3. Change the address. 4. Save. If the issue persists despite completing the steps above, feel free to contact 24x7 BUSY Support at 8282828282.

Q: Can I split my financial data for a specific time period, such as from 2021 to 2022?

Yes, you can split your financial data for a specific time period But it should be of first or last financial year of company.If exist in middle then you need to split firsr or last financial to reach to required Financial year.

Q: I am unable to edit the GST number in my company information. How can I do it?

To Edit the GST number in the company you have to follow the following steps:- Step 1: Go to the Administration menu. Step 2: Then click on Feature and Option. Step 3: Now click on the GST/VAT Tab. Step 4: Modify the GST Number from there.

Q: What is the purpose of the VAT configuration in BUSY? Do I need it for GST?

you can charge vat like Gst on some product like petrol and diesel. The purpose of the VAT configuration in BUSY is to set up and configure the GST/VAT tax system. It is necessary for GST compliance and to accurately calculate and report taxes.

Q: Why is the software asking for user authentication when I am creating a new company?

The software is asking for user authentication when creating a new company to ensure data security and control access to information relevant to specific roles. Additionally, if you do not want to add user credentials, you can specify-N for user authentication required.

Q: - What should I do if the copy master and configuration option is not clickable?

The option of copy master and configuration would show in while creating company it cannot be hided further if you have not created any company before in that case the option would show but when clicking on select company would not work.

Q: How can I edit the company address in multiple lines in the accounting software?

To edit the company address in multiple lines you can follow some steps: Step 1: Go to company menu option and click on Edit company option. Step 2: Now Edit your company address in Address Fields and save the configuration.

Q: The business address is wrong in BUSY. How do I edit the address?

To change your company's address in BUSY, you need to follow these steps: Step 1: Go to Company menu and click on Edit Company. Step 2: Update the address and save changes. Note: Take backup of your data before making any changes.

Q: How do I update my contact information or billing details in the system?

Here are the steps to update contact details of company : Step 1: Open BUSY software Step 2: Then go to company menu Step 3: Then click on edit company option Step 4: Here you are edit the contact details of the company

Q: I am unable to register a GSTIN as the system says it is invalid. What steps should I follow to enter GSTIN correctly?

In BUSY, you can not register your GST number, it can be done through GST portal. In BUSY, you can only enter your GST number during company creation and you need to make sure that you are entering correct GST number.

Find Solutions to Common Issues Related to configurations - company configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I need help updating my business address and contact details for the company. How can this be done?

If you need to change the company address in BUSY, follow the steps below:
1. Navigate to the Company menu.
2. Edit Company.
3. Change the address.
4. Save.
If the issue persists despite completing the steps above, feel free to contact 24x7 BUSY Support at 8282828282.

Can I split my financial data for a specific time period, such as from 2021 to 2022?

Yes, you can split your financial data for a specific time period But it should be of first or last financial year of company.If exist in middle then you need to split firsr or last financial to reach to required Financial year.

I am unable to edit the GST number in my company information. How can I do it?

To Edit the GST number in the company you have to follow the following steps:-
Step 1: Go to the Administration menu.
Step 2: Then click on Feature and Option.
Step 3: Now click on the GST/VAT Tab.
Step 4: Modify the GST Number from there.

What is the purpose of the VAT configuration in BUSY? Do I need it for GST?

you can charge vat like Gst on some product like petrol and diesel.
The purpose of the VAT configuration in BUSY is to set up and configure the GST/VAT tax system.
It is necessary for GST compliance and to accurately calculate and report taxes.

Why is the software asking for user authentication when I am creating a new company?

The software is asking for user authentication when creating a new company to ensure data security and control access to information relevant to specific roles. Additionally, if you do not want to add user credentials, you can specify-N for user authentication required.

- What should I do if the copy master and configuration option is not clickable?

The option of copy master and configuration would show in while creating company it cannot be hided further if you have not created any company before in that case the option would show but when clicking on select company would not work.

How can I edit the company address in multiple lines in the accounting software?

To edit the company address in multiple lines you can follow some steps: 
 Step 1: Go to company menu option and click on Edit company option. 
 Step 2: Now Edit your company address in Address Fields and save the configuration.

The business address is wrong in BUSY. How do I edit the address?

To change your company's address in BUSY, you need to follow these steps:
 Step 1: Go to Company menu and click on Edit Company.
 Step 2: Update the address and save changes.
 Note: Take backup of your data before making any changes.

How do I update my contact information or billing details in the system?

Here are the steps to update contact details of company :
Step 1: Open BUSY software 
Step 2: Then go to company menu 
Step 3: Then click on edit company option 
Step 4: Here you are edit the contact details of the company

I am unable to register a GSTIN as the system says it is invalid. What steps should I follow to enter GSTIN correctly?

In BUSY, you can not register your GST number, it can be done through GST portal. In BUSY, you can only enter your GST number during company creation and you need to make sure that you are entering correct GST number.

Frequently AskedQuestions