Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - company configuration
When creating a new company, what information should be entered in the additional information section?
There is no specific 'additional information' section when creating a new company in BUSY Accounting software. However, information such as company name, address, GST details , phone number , mail id details should be entered in the appropriate data fields.
Can I specify different company name to each company for easier identification in BUSY?
Yes, you have to use a unique name for each company. If you try to use a name that is already in the BUSY, you will receive a warning because it is important to have distinct names for each company..
Can I recover the data of DB.BDS 2023-24 if it's showing zero KB file?
The data of DB.BDS 2023-24 if it's showing zero KB file that Indicates that no data is remaining in those DB.BDS file Because of any other reasons so can not recover these types of data that have zero KB files.
We have outlets in multiple states. How does e-invoicing work in such case?
E-invoicing works in the case of outlets in multiple states by generating separate e-invoices for each state. Each state will have its own GSTIN (Goods and Services Tax Identification Number), and the e-invoice will be generated accordingly for each state.
How do I copy GST number from GST portal to register on software?
In BUSY, there is no need to register your GST number, you just have to mention your GST number. You copy the GST number from the portal by select the GST number and paste into BUSY in specified GSTIN field.
How to safe company data , is there any option of password protection
BUSY provides data protection facility, you have option to apply user protection on your data. To add users in BUSY, follow below steps:
Step 1: Go to the Administration option
Step 2: Select Users, click Add
Step 3: Define username, password and rights
I tried to update my business information like address and phone number in BUSY but it won't save the changes. How can I update my business details?
To update your business information in BUSY, you need to click on Edit Company under the Company menu and update your company's Address, Phone No. , etc and save changes.
Note: Take backup of your data before making any changes.
Why the changes I made in standard format of one company is not showing the same in my other company in BUSY?
The changes you made in standard format of one company is not showing the same in your other company in BUSY because the format settings are specific to each company and need to be configured separately for each one.
I need to change some details like business name, owner name etc. in BUSY. What is the process for it?
If you want to change some details like-business name etc you need to follow these steps:
Step 1: Go to company menu
Step 2: Then click on edit company option then you can do the changes you want then save it
The software is showing the wrong starting date for my book. How can I correct this?
To correct the starting date you can follow some steps:
Step 1: Open you company if not opened yet and go to company menu and select Edit option and change date in Books Commencing From.
Step 2: Now save the configuration.