Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - company configuration
What is the best way to check the size of my company data before regenerating the vouchers in BUSY?
You can check the company size in the list before opening the company.
Pls follow the below steps.
Step 1: Click on Company menu
Step 2: Then in the bottom, tick the option show data size
Can I have multiple companies in BUSY Accounting Software with the same name but different user accounts and passwords?
No, you cannot have multiple companies with the same name but different user accounts and passwords in BUSY Accounting Software. Further you can maintain print name same for two companies but company name should be distinct.
How can I maintain multiple directories and run only one at a time in BUSY Accounting Software?
To maintain multiple directories and run only one at a time in BUSY, you can create separate data folder for each company and specify the desired directory in the set data directory when opening the software.
As a new user, how can I tell if the company I created is open or not?
To check if the company is open or not in BUSY accounting software, you can look at the footer part of software if company name, financial year and user details are showing then company is open.
What should I do if the process of copy master and configuration is not progressing properly?
If the process of copy master and configuration is not progressing properly in BUSY Accounting software, you can try restarting the software and your computer then create a fresh company and copy master and configuration again.
Can you show me where I can find the option to change the company GST number?
To change the company GST number, follow these steps:
Step 1: Go to Administration menu then select configuration option.
Step 2: Click on Feature/Options and then choose GST/VAT tab.
Step 3: Enter company GSTIN and then save the changes.
I need help setting up my Chart of Accounts and categorizing transactions. Can you assist?
Yes, I can assist you with setting up your Chart of Accounts and categorizing transactions in BUSY. Just let me know which types of accounts and transactions you're working with, as there are many options available?
How do I link my business registration number to my BUSY account?
When you register your business you will get a CIN (Corporate Identification Number), which you can enter in BUSY during company creation. You can also enter the same later on by going to Edit Company tab.
How do I update my contact information and account details in BUSY?
To update company's contact information in BUSY, you need to click on the Edit Company under the Company menu. Make necessary changes and save.
Please Note: Take latest backup of your data before making any changes.
Can the notification for an update be turned on in BUSY Updates?
No, it is not possible to get notifications for updates in BUSY Updates. However, you do need to check the BUSY update option on daily basis to ensure about the latest releases and updates in BUSY.