Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - company configuration
Where is BUSY data stored other than the current data directory?
The default data directory for BUSY software is located on the C drive. However, you have the rights to customize the directory according to their preferences, allowing them to store their data in a specified path
Where can I find the service tax related settings in BUSY?
BUSY has GST and VAT tax type. To find that follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and here you can see option of GST / VAT.
How do I properly enter company number, username, and password?
When you create a new company in BUSY, you should enter all the required details in the correct field available and after that create a username and password which can be used to open that company.
How can I change the address on the headlining company?
To change adress of company follow the steps :
Step 1: Go to company configuration then edit company
Step 2: Now change company address and save
Step 3: Select yes in option for update in standard printing option
How can I update my contact information in BUSY?
You can update the company contact information from the company menu.
Pls follow the below steps :
Step 1: Click on companu menu
Step 2: Then edit company -Here can add the required company details.
I need to change from the regular scheme to the composition scheme in the software. What configuration or settings do I need to change for this?
If you want to change the company from regular to composition then you need to create the seperate company. The reason behind is to get accurate data for the GST ereturn for Regular or Composition.
I used the word "AND" in my email content and now I'm getting a special character error. How can I fix this?
To include an ampersand in your company name in email, simply type the ampersand symbol (&) in place of the word 'and' or also can define 'AND' if needed in email ID in company configuration.
What should I do to ensure that all the master data of the previous company is visible in the new company?
To ensure that all the master data of the previous company is visible in the new company you can use the copy master, configuration and users from existing company while creating new company in BUSY.
The address I entered is showing as invalid. How should I enter the address so that it is validated correctly?
To enter the company address:
Step 1: Open BUSY
Step 2 : LOgin to desire company
Step 3 : CLick on company menu
Step 4 : Edit company
Step 5 : Edit address and save
I upgraded from an older version of BUSY but cannot see new features like E-invoice generation. What should I do?
after upgraded from an older version of BUSY still new features not showing because of after upgrade version you need to enabled that features from particular configuration then it will be show in upgraded version.