Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - company configuration

FAQs

How do i update my new address in BUSY

To update new address in BUSY you need to follow below steps:
Step 1: Click on Company menu and submenu edit company
Step 2: Then Change address and select Save option to save new address.

How can I retrieve a deleted company in BUSY?

Once a company is deleted in BUSY, it cannot be retrieved unless there is a backup file available. It is strongly recommended to take regular backups to prevent the loss of important data.

How to change company address in BUSY?

To change company address in BUSY follow below steps:
Step 1: Go to company menu then select edit company option.
Step 2: Now in modify company window edit the company address from the given field.

How do I log in and select the company in the software?

To log in and select the company in BUSY, you need to enter your username and password, then select the company from the list of available companies displayed on the login screen.

How can create new company in BUSY.

To setup additional company licenses or desks in BUSY, go to the 'Company' menu and select 'Create New Company'. Follow the prompts to enter the necessary information and create the new company.

I think there's a mistake with where the address is being inserted in the system. Can you check the address fields and make sure they are correct?

You can check your company's address by going to Edit Company under Company menu and if found wrong you can also update it and save changes.
Note: Take backup before making any changes.

Is it possible to view a same company again once it has already been opened in BUSY?

Yes, it is possible to view a same company again once it has already been opened in BUSY Accounting software. However, this feature not be available in the single user license version.

How do I ensure the attached file path configured in BUSY matches where the files are stored?

To match the configured data path then check the data location in the local drive and in BUSY check the set data directory option from company menu.The data path should be same.

Can I choose which data is shown on my main profile directory in BUSY Accounting Software?

Yes, you can choose the data is shown on your main profile directory in BUSY by specifying the data path in the set data directory option shown in the list of company 

Is there a way to prevent data from getting corrupted while attempting to troubleshoot this issue?

Yes, before attempting any significant changes or updates to your software, it's advisable to back up your accounting data to prevent data loss in case anything goes wrong during the troubleshooting process.