Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - company configuration
Will the party details and stock items remain the same in the new company?
Yes, party details and stock items remain same in the newly created company if you have used the feature named copy masters, configuration and users from existing company while creating new company.
I froze some data previously how can I unfreeze it to sync properly again?
To unfreeze previously frozen data, you need to take a backup of the data, go to the utility on data freezing, check on both full and partial, and then unfreeze the data.
Can I remove the GST report basis in shipping window in BUSY Accounting Software?
No, it is not possible to remove the GST report basis in shipping window in BUSY Accounting Software. You can fix the basis as party master or billing shipping form voucher configuration.
I need to change the company name. What is the process for that?
To change or edit the company name in BUSY, follow the steps below:
Step 1: Go to the Company tab.
Step 2: Click on Edit Company.
Step 3: Change the company name and save it.
Can I pick the item and account details from the last company and copy it to the new company while creating it?
Yes,During the creation of company you can select the option of copy master and configuration at the bottom side.it will copy all master in new company that exist in sourse company.
Why do I need to change the data directory in BUSY to access another location data in same system?
You need to change the data directory in set data directory in BUSY to access another location data because the software stores the data in a specific location on your computer.
BUSY is picking up some other company's name instead of mine. How do I change the organization name?
To change the organization name in BUSY, follow these steps
1. Open BUSY.
2. Open Company
3. "Edit Company"
4. Correct the organization name and edit it to your desired name.
5. Save the changes.
How do I provide product information, model, serial number, and invoice number for BUSY Accounting Software support?
You can check the model and serial number from title bar for BUSY on top of screen , and for invoice number can check on the invoice provided when purchase BUSY.
What happens to the original data when I split it and delete it after splitting in BUSY?
When you split and and tick option of After spliting delete Financial from source company then it will create new comapny of split Financial year and delete it from source company.
How can I enter the details manually for a company with only one year?
To enter or update company details you need click on Edit Company under the Company menu and make necessary changes then save.
Note: Take backup of your data before making any changes.