Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - company configuration
I changed the company name and GST number, how to configure BUSY for the same?
You can change the company name and the GST number in BUSY by following these steps:
Step 1: Open your company and click on Edit Company under the Company menu.
Step 2: Update the company name and save changes.
Step 3: To update the GST number go to Administration menu.
Step 4: Select Configuration and click on Features / Options.
Step 5: Click on GST/VAT and can update the GST Number in GSTIN field.
Furthermore we recommend to create a new company if the GST number is changed.
Note: Take backup of your data before making any changes.
I want to move from a regular GST plan to a composition plan. How do I do this?
If you want to move from a regular GST plan to a composition plan then
please follow the given steps
Step 1: Go to administration then configuration
Step 2: Then feature option then GST VAT
Step 3: Then select the field type of dealer then select Composition here and then save.
Step 4: Now your GST plan has changed into composition.
If you encounter the any issue, you can contact us through our centralized helpline at 8282828282
or 11 4096 4096, or you can email us at support@busy.in.
I'm having trouble entering my business address and GSTIN details in BUSY What should I do?
Find out the steps to enter your Business address in BUSY
Step 1 : First open the company in BUSY
Step 2 : Then go to edit company option
Step 3 : Then mention your Business address and save
And find out the steps to mention gstin details in BUSY
Step1 : First open the company in BUSY
Step 2 : Then go to administration
Step 3 : Then go to configuration
Step 4 : Then go to features and option
Step 5 : Then select Gst/ VAT option
Step 6 : Then mention gst no and gst portal username
How can i delete single financial year from existing company?
To delete Single financial year from your existing company in BUSY then check the below steps:
Step 1: Take the backup of your company
Step 2: Click on Company menu and submenu delete company single financial year
Step 3: Then select the company from which you want to delete Financial year and mention the company admin username and password if required
Step 4: Then choose the financial year which you want to delete you can only delete either first financial year or last finacial year
Step 5: Click on delete after that you will receive a confirmation of deleting specific financial year.
How to set BUSY in Access Database
According to the BUSY Model, There are some features which is available in Standard and Enterprise Model but not in the Basic Model.When some features are missing then make sure that you have selected the correct BUSY Model.
Pls Follow the Below Steps for Select BUSY Model :
Step 1: Click on Company Menu
Step 2: Then Select BUSY Model
Step 3: Select Database Type- Access
Step 4: Select it Single, Dual or Multi User as per your BUSY License
Step 5: Then reopen it BUSY and check if those feature belongs to the model.
Why is BUSY showing my edition as Basic when I have the Standard version? How can I resolve this?
If Your BUSY showing edition as Basic when You have the user of Standard version follow these Steps:
1.Open Your BUSY counting Software.
2.In menu Shows Option Select BUSY Model Click on that Option.
3.Then Select Your Model As Standard Then Select database.
4.Then Select User Type i.e If you Have a Single user License Select Single & Save the Configuration.
5.Then Close the BUSY and Start it Again.
6.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
How do I copy the configuration,masters and users of an existing company while creating a new one?
If you want to copy the configuration,masters and users of an existing company while creating a new one please follow these steps:
Step 1: Open your BUSY software
Step 2: Then click on create company menu
Step 3: Then fill the reuired details of new company such as name, beginning financial year and gstin number etc
Step 4: Afterwards click on copy masters,config and users button available in the bottom
Step 5: Then click on select company and select the existing company from you want to copy it
Step 6: Mention the username and password if ask and then save the changes
How can I add a contact number to my firms name and address on the invoice?
To add a contact number to your firm's name and address on the invoice in BUSY below are the steps to do it:-
If Using Standard format:-
Step 1: Click on the Company menu then click on the Edit Company option.
Step 2: From there you can update your Contact number it'll automatically update in Sale Invoice standard format.
If Using Design format:-
Step 1: Go to the Administration menu.
Step 2: Then click on Invoice document printingStep 3: From there click on Voucher type then format after that click on Header option from there you can update Contact number.
The portal says my GST username is not specified in GST configuration. What does this mean and how can I resolve it?
when your Portal says my GST username is not specified in GST configuration then you need to configure your GST portal's username in GST configuration, because GST username used for the download GSTR reports in BUSY for reconciliation with BUSY data or direct upload GSTR 1 e-return on GST portal for configure GST portal username in BUSY follow these steps.
step 1: Go to the Configuration under administartion menu
step 2: open configuration then click on features and option then click on GST/VAT tab
step 3: then specified GST portal username and save configuration.
How do I create a new company/account in BUSY from scratch? What are the steps?
To create a new company/account in BUSY from scratch, you need to follow these steps:
1. Open BUSY and click on 'Create a new company' option.
2. Enter the required details such as company name, address, financial year, and other relevant information.
3. Set up your chart of accounts and create new ledger accounts for your company.
4. Create masters for items, units of measurement, and other relevant details.
5. Set up your billing and invoicing preferences.
6. Save your changes and start using your new company/account in BUSY.
