Frequently Asked Questions

Please follow below mention steps for sale return voucher:-
Step 1:- Transaction Tab,
Step 2:- Sale return voucher
Step 3:- Add
Enter details of party and item and then save 
Please follow below mention steps for Purchase return voucher:-
Step 1:- Transaction Tab,
Step 2:- Purchase return voucher
Step 3:- Add
Enter details of party and item and then save

It is possible that there is an issue with the specific item in the sales entry, please follow below steps:
Step 1: Take backup and go to housekeeping menu and then select run check junk characters OPtion.
Step 2: And then go to transaction menu and then modify the voucher and resave it 

The process for amending a sale order after it has been approved in BUSY  is to make the necessary changes in a subsequent sale order and then create a new sale voucher with the updated information. The old sale voucher should be unapproved and the new one should be approved.

To show an item that has been received in your stock in BUSY, you need to follow these steps:
Step 1: Enter the details in the 'Material Received from Party' voucher and update the stock quantity accordingly.
Step 2: Now go to display and click on stock status and check the stock updated.

If you cannot find an item using a barcode in BUSY, please check below steps:
Step 1: Check Item alias to modify Item master from administration and then master tab.
Step 2: Modify Item master and check the alias as Barcode.And resave the master.
Step 3: Check the voucher series configuration of particular series.

Yes, you can enter goods received from another godown directly in your godown in BUSY, follow these steps:
Step 1: Go to transactions then click on stock transfer.
Step 2: Now click on add option select From and To godown in which goods transferring and mention items details and click on save button.

For view vouchers by date instead of just month then follow the below steps 
 step 1: go to the sales option under tranaaction menu 
 step 2: click on list option 
 step 3: select series, mentioned start and end date for veiw voucher report date wise instead of month

If you are having trouble saving your edited invoice in BUSY, make sure all required fields are filled out correctly and that there are no error messages. If the issue persist then make sure that BUSY is login with Super User as may be subuser has no right to modify voucher.

To resolve issues with material party being issued and received in BUSY, please follow below steps: 
Step 1: Need to check material issue and receive vouchers.
Step 2: If there any mistakes in the vouchers entry then need to rectify the entry , check the item entry details and extra charges . 

Yes, you can cancel invoice if generated by mistake 
You need to follow the the below mentioned steps: 
Step 1: Go to Transaction menu 
Step 2: Click on Voucher type(sales) and then List 
Step 3: Open the voucher which you want to cancel 
Step 4: Press CTRL+X to cancel the invoice.