Frequently Asked Questions

To edit or modify the delivery challan from BUSY, follow these steps:
Step 1: Go to Transaction section then click on Material issue to party voucher type
Step 2: Click on Modify tab and access the delivery challan in modify mode
Step 3: Update the required details and save the voucher.

To check the status of an item from available to sold in BUSY , please follow below steps:
Step 1: Go to display menu and then select Stock status report option.
Step 2: Now choose report closing stock alphabetical, detailed or balances only as needed.
Step 3: And check stock report.

If the barcode number showing incorrect stock ,please follow below steps:
Step 1: It is possible that the barcode number is showing an incorrect quantity in BUSY  even after making changes in the stock journal 
Step 2: due to incorrect data entry or incorrect stock valuation method selected.

To fix the issue of sale orders showing up twice in BUSY ,please follow below steps: 
Step 1: you can try deleting the duplicate sale orders and then re-entering them. 
Step 2: You can also check if there are any issues with the voucher numbering or configuration settings.

If the same product has two different rates on separate invoices please check the sale type you have selected if you selected different sale types in separate invoices then the rates will be different If the sale types are the same then the rates will be the same.

there could be a two reasons for BUSY showing wrong GST rate, even if you have set it to 5%. it coluld be select wrong sales or purchase type instead of 5 % GST in invoice or after save invoice you modify item master & chnaged tax rate.

Tax on MRP : We have to do the MRP configuration in the Tax Category. 
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Masters
Step 3: Tax Category
Step 4: Modify
Step 5: Enable the Tax on MRP option then mention the mode
Note : Do this process after Data Backup.

For adjustment of pending quantities and issued qunanties. Pass Stock Journal voucher for adjutment of inventory mention details of consumed and generated qty and then save.
Apart from this we have Physical Stock option in this voucher just enter details of physically available stock it will automatically adjust stock

To update physical stock in the BUSY software for items, you need to follow these steps:
Step 1: Go to transactions and use the physical stock voucher.
Step 2: Click on add and enter the details of the physical stock. Make sure to do this after taking a data backup.

In BUSY you want to check pending challans against bill, please follow below steps:
Step 1: Go to display menu and then select Challan processing option
Step 2: And then select pending challan report and open it with specify date range. 
Step 3: Check report for particular account wise .