Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - inventory voucher entry
Steps to fix issues with saving or updating work in BUSY and resolving any related errors?
If you are facing issue with saving or updating work in BUSY then please follow the given steps
Step 1: Make sure you entered all the required details.
Step 2: Make sure conditional restriction imposed through warining alarm setting must be fulfill.
Step 3: Make sure all the right of creation and modification are provided to you by super user.
Step 4: Take the backup of company and then run the reindex from the housekeeping option.
If still having any issue then you can contact us on our centerlized 24*7 helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
How to resolve the issue of modify challan even after adjusting it?
To resolve the issue of open challan even after adjusting it in BUSY, please follow below steps:
Step 1: go to transaction menu and select the sales option
Step 2: After then click on the modify option and then enter voucher number and date of particular voucher
Step 3: And now click on the cancel button or press ALT+X to cancel the voucher
Step 4: After voucher cancellation process , go to transactions menu and select mat. issue to party
Step 5: And now click on the modify option and select parcticular challan number and date .
Step 6: And here you can do the changes as you require.
How to apply the discounts on the total bill amount in BUSY?
To apply the discounts on the total bill amount in BUSY, here you can follow the steps:
Step 1: Enter the relevant transaction in BUSY.
Step 2: Then add the party information, item information, price, quantity, etc. to the bill.
Step 3: Use the bill-sundries field to apply the discount amount for the bill.
Step 4: Select the Discount Bill-Sundry, then insert the value.
Step 5: If the discount bill-sundry does not appear in the list, then create a new one by pressing the "F3" key.
Step 6: To learn more about bill-sundry master creation, please refer to our YouTube channel. or you can call BUSY 24x7 help desk number at 8282828282.
How can I add and edit party details in BUSY when facing difficulties doing so?
If you want to add and edit party details then please follow the given steps
Step 1: Go to transaction menu then select invoice then add.
Step 2: Then select series then enter date then sale type
Step 3: Then select party field then press F3 to add party details.
Step 4: Then save party name and address in the master then other required
details then save master.
Step 5: If you want to modify then select party then press Alt +M then master will
open in modify mode then edit details and save the master with update
details.
How to consume items stock and make it zero?
To consume items stock and make is zero, you need to follow these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select stock journal and click on add.
Step 3: Enter all the necessary details such as date, material centre and your items with required quantity in item consumed section then save.
Step 4: You can also use physical stock voucher and click on Add.
Step 5: Enter all the necessary details such as vch no. , date, material centre, etc then click on down arrow.
Step 6: Click on load items and enter the 0 quantity in physical quantity column to remove stock then save.
Can I generate stock of negative items?
Yes, you can generate stock of negative items by using these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select stock journal and click on add.
Step 3: Enter all the necessary details such as date, material centre and your items with required quantity in item generated section then save.
Step 4: You can also use the physical stock voucher and click on add.
Step 5: Enter all the necessary details such as vch no. , date, material centre, etc then click on down arrow.
Step 6: Click on load items and enter the required quantity in physical quantity column to generate stock then save.
What details do I need to fill in while making a challan, and will there be GST charged on it?
To make a challan in BUSY, please follow below steps:
Step 1: After enable go to Transaction menu and then select Material Issue to party voucher for Sales Challan.
Step 2: Click on the Add tab and select transaction type as Sales Challan.
Step 3: Pick Sales Order through F11 Shortcut Key in Voucher. ( Party should be Same)
Step 4: Check all releavant details and you need to fill in details such as date, party name, item details, quantity, unit, and prices. GST may or may not be charged on the challan depending on the transaction type and applicable GST rules.
Step 5: And save the details.
The invoice shows my product as a service instead of goods. How do I change this? What is the difference in HSN code for goods vs services?
If the invoice shows your product as a service instead of goods,It is possible that you have mentioned the tax category for services in the item's master instead of the tax category for goods,to resolve this you can follow given steps:
Step 1:To open an item in modify mode,press Alt + M.
Step 2:Under the tax category, press Alt + M and open it in modify mode.
Step 3:Here you can see in the type feild you must have mentioned service,there you will need to select goods instead of service,save this window and item master.
Now,your item will be considered as a goods.
The invoice total amount is not calculating correctly. What could cause this and how can I fix it?
At the time of voucher entry,It will calculate according to the amount you have entered,if total amount is showing incorrect you can check these things:
Step 1:You can review the item details, quantities, prices, and tax rates entered in the invoice,
Step 2:Make sure all calculations are accurate and match the actual amounts
Step 3:You can compare the invoice total with the total of the individual line of items.
Step 4:You can check if you have added any discount or other bill sundry is impacted or non impacted.
Step 5:Press ALT + M in bill sundry and check Affect accounting should be Yes.
I want to add my company as a self-transporter in BUSY. What is the process?
To add your company as a self-transporter in BUSY, follow these steps:
Step 1: Open BUSY and go to Administration.
Step 2: Select Miscellaneous Data Entry.
Step 3: Click on the input transporter's GSTIN/ID.
Step 4: Fill in the required details, including your company name as a self-transporter, GSTIN/ID, address, and place.
Step 5: Save the transporter details.
Step 6: When generating invoices or e-way bills, you can now choose your company as the transporter.
Please keep in mind that the exact steps may vary slightly based on the version of BUSY you're using.
