Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - inventory voucher entry

FAQs

How to consume items stock and make it zero?

 To consume items stock and make is zero, you need to follow these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select stock journal and click on add.
Step 3: Enter all the necessary details such as date, material centre and your items with required quantity in item consumed section then save.
Step 4: You can also use physical stock voucher and click on Add.
Step 5: Enter all the necessary details such as vch no. , date, material centre, etc then click on down arrow.
Step 6: Click on load items and enter the 0 quantity in physical quantity column to remove stock then save.

Can I generate stock of negative items?

 Yes, you can generate stock of negative items by using these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select stock journal and click on add.
Step 3: Enter all the necessary details such as date, material centre and your items with required quantity in item generated section then save.
Step 4: You can also use the physical stock voucher and click on add.
Step 5: Enter all the necessary details such as vch no. , date, material centre, etc then click on down arrow.
Step 6: Click on load items and enter the required quantity in physical quantity column to generate stock then save.

What details do I need to fill in while making a challan, and will there be GST charged on it?

 To make a challan in BUSY, please follow below steps:
Step 1: After enable go to Transaction menu and then select Material Issue to party voucher for Sales Challan.
Step 2: Click on the Add tab and select transaction type as Sales Challan.
Step 3: Pick Sales Order through F11 Shortcut Key in Voucher. ( Party should be Same)
Step 4: Check all releavant details and you need to fill in details such as date, party name, item details, quantity, unit, and prices. GST may or may not be charged on the challan depending on the transaction type and applicable GST rules.
Step 5: And save the details.

The invoice shows my product as a service instead of goods. How do I change this? What is the difference in HSN code for goods vs services?

 If the invoice shows your product as a service instead of goods,It is possible that you have mentioned the tax category for services in the item's master instead of the tax category for goods,to resolve this you can follow given steps:
Step 1:To open an item in modify mode,press Alt + M.
Step 2:Under the tax category, press Alt + M and open it in modify mode.
Step 3:Here you can see in the type feild you must have mentioned service,there you will need to select goods instead of service,save this window and item master.
Now,your item will be considered as a goods.

The invoice total amount is not calculating correctly. What could cause this and how can I fix it?

 At the time of voucher entry,It will calculate according to the amount you have entered,if total amount is showing incorrect you can check these things:
Step 1:You can review the item details, quantities, prices, and tax rates entered in the invoice,
Step 2:Make sure all calculations are accurate and match the actual amounts
Step 3:You can compare the invoice total with the total of the individual line of items.
Step 4:You can check if you have added any discount or other bill sundry is impacted or non impacted.
Step 5:Press ALT + M in bill sundry and check Affect accounting should be Yes.

I want to add my company as a self-transporter in BUSY. What is the process?

 To add your company as a self-transporter in BUSY, follow these steps: 
Step 1: Open BUSY and go to Administration.
Step 2: Select Miscellaneous Data Entry.
Step 3: Click on the input transporter's GSTIN/ID.
Step 4: Fill in the required details, including your company name as a self-transporter, GSTIN/ID, address, and place.
Step 5: Save the transporter details.
Step 6: When generating invoices or e-way bills, you can now choose your company as the transporter.
Please keep in mind that the exact steps may vary slightly based on the version of BUSY you're using.

Why are some of my sale bills getting deducted or going missing after saving transactions?

 If your sales bill are getting deducted or going missing after saving transactions, you need to check that vouche in modify, follow the below mentioned steps to check: 
Step 1: Go to Transaction Menu
Step 2: Click on sales and then select Modify
Step 3: Enter the voucher number and check if that voucher is save then it will show here.
You can check the voucher in Cancel voucher list. To check the cancel voucher follow the below mentioned steps:
Step 1: Go to Display menu
Step 2: Click on Check list
Step 3: Click on Voucher numbering report
Step 4: Click on Cancel voucher numbers

How are sales orders generated from quotations in BUSY?

 To generate sales orders from quotations in BUSY, you need to follow these steps:
Step 1: Create a quotation by entering the necessary details such as customer information, item details, and pricing.
Step 2: Save the quotation.
Step 3: Go to the Sales Ordervoucher under transaction menu and select "Add"
Step 4: In the Sales Order screen, select the customer for whom the quotation was created.
Step 5: Use F11 key on item grid to pick refrence of quotation in order
Step 6: Verify the details and make any necessary changes.
Step 7: Save the sales order.
By following these steps, you can generate sales orders from quotations in BUSY.

The sale to SEZ unit is picking up nil rated tax liability even though it should be zero rated. Why is this happening?

 If sale is picking up nil rated on selecting sale type SEZ and you want turn in to zero rated
then please follow the given steps
Step 1: Go to administration menu
Step 2: Then master then sale type then modify.
Step 3: Then select sez sale type to modify it then it will open in modify mode.
Step 4: Then look for zero rated in the taxation type section and tick the radio buttonf of zero
rated then save after selecting required details.
Step 5: Then record sales transaction with this modified sale type to pick zero rated.

How can I update the exchange rates in BUSY?

 If you want to update exchange rate then please follow the given steps
Step 1: Go to administration menu then master.
Step 2: Then currency conversion then modify if you want to change in the
existing one.
Step 3: For add new exchange rate click on add instead of modify and add the
new exchage rate w e f.
Step 4: For delete just open in modify mode and press F8 for delete. then
warning message will be shown click on yes if want to delete click on no
if do not want to delete.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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