Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Edit party master details in BUSY. Process for correcting errors?

You need to share exact error which you are facing , further to edit party details in BUSY, you may follow steps:
Step 1: Go in desired party master.
Step 2: Then mention party details correctly, as mention aaddress properly, as must be without blank space or special character.
Step 3: Save the configuration and proceed.

How can I create a parent group for finished products?

To create a parent group for finished products in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Item Group.
Step 3: Click on Add then mention the group name and if you want to create as primary group then set Y then save.

How can I create separate ledgers for commission and purchase?

To create separate ledgers for commission and purchase in BUSY Accounting software,then follow the below steps.
Step 1: Click on Administration and then masters
Step 2: Then Account and click on Add.mention the ledger name as commission or purchase and fill the required details
Step 3: Then save the ledger and it will be available for use in transactions.

How can I change the name of units in BUSY?

To change the name of units in BUSY, you need to follow these steps:
Step 1: Open your company then go to administration menu then select masters.
Step 2: Select unit then click on modify and choose the unit name of which name you want to change.
Step 3: After opening it edit the name as required then save.

Vendors not showing up for bill entry. How to fix?

To fix issue of vendor name, you need to follow:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Item
Step 4 : Modify
Step 5 : Specify default vendor name in item
Once the vendor names are added, you should be able to select them when entering bills in the software.

How to add or modify items in the software?

Pls Follow the Below Steps For Item Creation :
Click On
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Add
Step 5: Mention the Item Details and Save it.
Pls Follow the Below Steps For Item Modification :
Click On
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Modify
Step 5: Select the Item Name and do changes as per your need.

How to select service tax category in item?

To select service tax category in item master in BUSY, follow below steps:
Step 1: Go to Administration menu and then submenu master and select item
Step 2: Then choose modify option and select the item master that you want to update
Step 3: Then change tax category as service
Step 4: Now select Save option to save changes

Where can i mention party gstin

To mention Gstin of party you can follow the steps. 
Step 1. Go to Administration menu click
Step 2. Masters Click
Step 3. Account master click
Step 4. Modify click
Step 5. Then select the party master and click
Step 6. Now you can fill the gstin in gstin field.

The product masters seem to have incorrect details that are reflecting wrongly in my GST returns. How can I modify the product masters?

To modify the product master in BUSY, follow these steps: 
Step 1: Go to administration section then click masters menu
Step 2: Choose the item option then click on modify option
Step 3: After access the item master in modify mode, Update or correct the wrong details and save the item master.

What does mean that state of party master is not specify in party master and how do I resolve it?

State for this party is not specified in Party Master means that the state information is missing for the party in the Party Master. To resolve this, follow these steps:
Step 1: Go to administration section then click on master
Steo 2: Click on modify then specify the state in party state field and save the master.
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