Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I entered an incorrect account number. How can I verify and validate the account number?

You can correct the account number manually from the account master. There is no validation right now in BUSY for validating the account number.
Pls follow the below steps :
Step 1: Click on administration
Step 2: Then masters
Step 3: Then Modify - Here select the account master and the correct the account number.

How do I change my GST number in BUSY if business GST number has changed?

To change GST number, you can follow these steps :
Step 1 : CLick on administration
Step 2 : COnfiguration
Step 3 : Features and options
Step 4 : GST/VAT
Step 5 : Change GST number
Step 6 : Please take backup before any process
Step 7 : As these will change GST number in all old return
We recommend to create new company

How can I modify or update the master data in BUSY to change account details?

To modify or update the account master then follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the account option then click on modify tab
Step 3: Access the required master in modify mode and update the account master details as per requirement and save the account.

Is it recommended to use three decimal places for quantity measurement in BUSY Accounting Software?

To Set decimal places for quantity measurement in BUSY, please follow below steps: 
Step 2: And Select configuration tab and choose features and options .
Step 3: After that select inventory menu and here you can see Qty. decimals places option.
Step 4: Now here you can set the qty decimals as per your requirement.

I am getting incorrect state details in my BUSY. How can I change it?

To edit the state details in BUSY you need to follow below given steps:
Step 1: Take a latest backup of the company.
Step 2: Then go to administration menu and select masters from it.
Step 3: In masters select misc. masters option and select states from it.
Step 4: In states select modify option to modify the state details.

How do I put the opening quantity for a particular item in the BUSY?

In BUSY, you can put opening quantity of item master in beginning financial year only. You can follow these step to update opening stock of item:
Step 1: Go to administration section then click on master menu
Step 2: Choose the account tab then select the modify tab
Step 3: Now, update the opening balance and save the master.

Can I add multiple material centers for different locations under the same GST number?

Yes, you can add multiple material centers for different locations under the same GST number in BUSY.
To create material center in BUSY, follow these steps:
Step 1: Go to Administration menu then click on Master.
Step 2: Select Material Center and then click on add option.
Step 3: Enter material center name and select group then save the master.

How do I convert the stock of an old product to a new one?

To convert the stock of an old product to a new one ,please follow below steps : 
Step 1: Go to Transaction menu .
Step 2: select Stock Journal Voucher type
Step 3: Click on Add
Step 4: Add details and Item name in Items generated .
Step 5: Add quantity and Material center and save the voucher.

How do I manage billing for government and private parties separately in BUSY?

In BUSY, you can create separate account groups for both private and goverment parties and tag in account master as per requirement. You can follow these steps to create account group in BUSY:
Step 1: Go to administration then click on master
Step 2: Choose account group then click on add
Step 3: Create the master then save it.

I received goods and services. How to account them separately in BUSY?

To account for goods and services separately in BUSY, you can create separate ledger accounts for each category. When recording transactions, select the appropriate ledger account based on whether it is a purchase of goods or a payment for services. This will help you track and report on the expenses related to goods and services separately.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required