Frequently Asked Questions

If there is already an account with the same name in the company in BUSY Accounting software, BUSY will not allow you to create another account with the same name so, to create same account then you need to enter dot after the company to differentiate & remove dot from account print name and then save.

No, item categories cannot be used to have a single item with different rates. Item categories are used to group similar items together for organizational purposes, but they do not affect the tax rates of individual items. To have different rates for a single item, you would need to create separate items with different tax rates.

There could be various reasons causing the error when trying to update units in bulk. It would be best to check the specific error message to determine the cause and troubleshoot accordingly. To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.

To ensure that the conversion factor is correct and not causing a mismatch in reports in BUSY, you should define the correct conversion factor in the item master and use it consistently throughout the software. It is also important to check and update the conversion factor if there are any changes or discrepancies in the data.

To specify an item as an expense account and skip it in the GST report in BUSY,you need to follow these steps :
Step 1: Go to administration then click on masters
Step 2: Select item click on modify mode and tag the expense account and enable Skip in GST reports as Y and click on save button.

Yes, You can create a separate item for freight charges with different tax rate in BUSY by follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose item tab then click on add option.
Step 3: Now, specify the item name, group, tax category, Select NA in unit and save the master.

To link GST number of customer with their party master, you need to enter the GST number in their account master by using these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account then click on Modify.
Step 3: Select your customer account and enter the GST number in the GSTIN then save changes.

If you have tagged the sales type in party master then it will change automatically after select the party master. Further, you can untag the same by follow the below steps:
Step 1: Go to administration section then click on master menu and select account tab.
Step 2: Disable specify the default sales type then save the master.

If there is an error in an HSN code in an invoice ,please follow below steps ; 
Step 1: To check the HSN code digits are is  valid 
Step 2: Check the HSN code on Clear Tax website
Step 3: Tax rate please confirm with party . 
Step 4: To validate HSN code from Item Master.

To configure tax type in BUSY then follow the given steps:
Step 1: Go to Administration Menu
Step 2: Click on Masters option
Step 3: Then click on Sale/Purahse type 
Step 4: Then click on ADD button to create new tax type and save the configuration
Step 5: Then you are going to select such tax type while creating voucher