Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What should I do to update opening stock of item in BUSY?

In BUSY, you can update opening stock of item master in beginning financial year only. You can follow these step to update opening stock of item:
Step 1: Go to administration section then click on master menu
Step 2: Choose the account tab then select the modify tab
Step 3: Now, update the opening balance and save the master.

Correct errors in customer/supplier details in BUSY. Edit party master details process?

To correct party master details you can follow the steps.
Step 1. Go to administration menu click
Step 2. Go to master click
Step 3. Go to account master click
Step 4. Click on modify
Step 5. Select relevant master click
Step 6. Then edit the details in party master
Step 7. Save the configuration.

How do I create a new tax category for services in BUSY?

To create a new tax category for services in BUSY, you need to follow these steps:
Step 1: Open your company and go to Administration.
Step 2: Select Masters and click on Tax Category.
Step 3: Click on Add and enter all the necessary details such as Name and Type as Services.
Step 4: Enter the tax rate and save.

. Check demand and selling price for a product in BUSY.

To check the demand and selling price of products in BUSY Software, follow these steps: 
Step 1: Go to 'Administration' and click on 'Master.'
Step 2: Choose 'Modify' and select the products you want to check.
Now, you can see the demand and selling price that you've entered in the master

How to add or modify the TDS percentage in the BUSY?

To add or modify TDS percentage in BUSY, you need to follow these steps:
Step 1: Go to administration menu then select masters option.
Step 2: Select TDS category option and click on modify.
Step 3: Choose the TDS category as required then after open it can specify the TDS percentage for with PAN and without PAN then save.

How can I add HSN codes for item in the master?

To add HSN codes for item master in BUSY, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Choose the item tab then select modify option
Step 3: Access the required item master and click on configure tab of hsn/sac code for gst field.
Step 4: Update the hsn code then save the master.

How to create service category in BUSY for different tax rate?

You can create the service category for different tax rate in BUSY from the below steps.
Step 1: Click on Administration and then masters
Step 2: Then tax category and add it by service name and tax rate
Step 3: Then select the type as Service and in gst info window enter the tax rate and save it.

How can I troubleshoot issues related to service tax in BUSY?

To troubleshoot issues related to service tax in BUSY, you can follow these steps:
Step 1. Ensure that the service tax provision is enabled in BUSY.
Step 2. Create a new service tax item in the software.
Step 3. Apply the 18% service tax rate to the appropriate services.
Step 4. Double-check the configuration settings for service tax in BUSY.

How can I create a phone pay master for settling bills?

To create a phone pay master for settling bills in BUSY, you need to follow these steps :
Step 1: Go to administration then select masters
Step 2: Seelct account or party master and add the phone pay as bank account. Then, you can use the Bill by Bill option to track pending payments and generate day-wise reports.

How do I access the sales list in the transaction section?

To access the sales list in the transaction in BUSY, please follow steps:
Step 1: Go to Transaction Menu and Select the Sales tab.
Step 2: Select the List option and then choose screen option on the popup window.
Step 3: Specified the date range and and click on the okay button to view the list of transaction.
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