Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

How can I create a default tax type for my products and services in BUSY Accounting Software?

 To create a default tax type for your products and services in BUSY Accounting Software you can mention default tax category in item group mater :
Step 1: Go to administration then masters
Step 2: Select tax category and add
Step 3: Mention tax category name and percentage
Step 4: Then mention type as goods or service as per requirement and save
Step 5: Now create group seperate for product and service
Step 6: go to item group and add
Step 7: Mention item group name then enable specify tax category
Step 8: Now mention tax category created earlier and save
Step 9: When you will select the item group the tagges tax caterory will be selected by defaulf

How do I properly configure state codes for my business in BUSY?

 State codes are already configured in BUSY, which is important for your business.
If you still want to configure them, please follow the given steps
Step 1: Go to the Administration
Step 2: Then master
Step 3: Then misc master
Step 4: Then State
Step 5: Then List
Step 6: Then check corresponding state code
Step 7: For correct select state and do enter on it
Step 8: Then select state code and enter the correct state code
If you encounter the same issue, you can contact us through our centralized helpline
at 8282828282 or 11 4096 4096, or you can email us at support@busy.in.

How do I update the master balances in BUSY

 For updatation in master balances in BUSY please follow below mention steps:-
Step 1:- Take Backup First from Company Tab
Step 2:- Administration Tab
Step 3:- Masters
Step 4:- Accounts
Step 5:- Modify select master and then made changes in opening balances
Note:- Opening balance can only change in begining of the company financial year. cannot change in continous financial year data. It only carry forward closing as a opening
If balance show different and on enter show different then for this issue please follow below mention steps:-
Step 1:- Take backup first from Company Tab
Step 2:- House-keeping Tab
Step 3:- Run Update Master Balances option and then check
If still any issue with master balances please contact our Helpline no. i.e. 8282828282, Or 011-40694069

How do I configure multiple warehouses/stores in BUSY?

 If you want to add multiple warehouses / material centres in BUSY, you can follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options and click on Inventory tab.
Step 3: Here, you will see an option called Enable Multi-Godown Inventory mark the check box to turn it on.
Step 4: If you want to set material centre item-wise then click on configure button and mark the check box and save.
Step 5: Now, go back to Administration and click on Masters.
Step 6: Select Material Centre and click on Add. Enter the necessary details and save.
Please Note: Take latest backup of your data before make any changes.

Is there an HSN code inserted for the % charges entry in BUSY? I am trying to file GSTR- but it is showing an error. What should I do?

 You need to check HSN code, double check your HSN code and validate in BUSY. To validate HSN code you need to follow these steps: 
Step 1: Go to Transactions and click on GST Misc. Utilities.
Step 2: click on Validate HSN Online You'll be prompted to select the option for validation. Choose whether you want to validate a single HSN code or multiple HSN codes.
Step 3: If selected Multiple HSN option select all Item and click on Load Data.
Step 4: Select All option and click on Validate online.
Step 5: Also you can do validation for single item master, modify item master and click on validate hsn code.

What do I do if the tax is not defined in the head of the item?

 If the tax is not defined of the item, to defined the tax in the item master ,please follow the below steps:
Step 1: Go to the Administration tab and click on the Masters.
Step 2: Under Masters, select Item and then click on Modify. This will open a list of your items that you can choose from.
Step 3: Select the item that you want to change the tax rate for. This will open the item details window where you can see a field named Tax Category. You can change the tax rate from there by selecting a different tax category or creating a new one.
Step 4: Click on Save to apply the changes and close the window.

What is the difference between the net value and taxable value on my purchase invoice?

 The net value on the purchase invoice includes all costs, while the taxable value only includes the value that is subject to tax,please check the follow steps:
Step 1: Net value is the total amount you need to pay for the goods or services you've purchased, excluding any taxes.
Step 2: The taxable value is the part of the net value.It's the amount on which taxes are calculated.
Step 3: The net value includes everything you're paying for, while the taxable value is the part that is taxed.
Step 4: The net value and taxable value on your purchase invoice, you can see how much you're paying for the goods or services and how much of that amount is taxed.

How can I create an expense account master and tag the same in bill sundry?

 To create an expense account and tag it in bill sundry master, you can follow the below steps:
Step 1: Go to administration section then click on master and select account option.
Step 2: Choose add tab then specify the expense account name then select expense group in account group field and update the gst details.
Step 3: After save the expense account, Go to administration section then click on master and select bill sundry option.
Step 4: Now, select add tab then create the bill sundry master by specify the bill sundry name, bill sundry type, bill sundry nature etc.
Step 5: Specify N for adjust in purchase amount and tag the expense account in it then save the master.

How do I fix broken or incomplete sentences in item/customer descriptions in BUSY?

 If you mention item description in item follow these steps for rectify description.
1. Go in Administration then go in bulk updation
2. Then go in multiple item creation/modification
3. Then click on modify existing master and take key field name
4. Then click on select field and take item description field and save
5. Then click on load master it show description mention in item master
6. You can change description according to your need
If you mention description in voucher you need to go to the customized column and pick the item description field and configure it so that the item description field can be shown there. Then, add the missing information and save the changes.

Why does not the bill sundry display in the final report?

 Bill sundry masters will not be displayed in the final result. To show bill sundry amounts separately in the final result, you need to tag the account master accordingly.
Steps to tag account master for bill sundry:
Step 1: Go to administration and then click on Master manu
Step 2: Select the Bill sundry master tab and click on modify
Step 3: Select the required bill sundry and then tag account master after disable the adjust in sale amount option for sales purpose
Step 4: Tag account master after display the adjust in purchase amount option for purchase pupose.
Step 5: save the configuration. Now tagged account aster in bill sundry will display in Final result.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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