Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How can I change my capital account opening balance manually after split financial year?
To change the capital account opening balance manually after split the financial year, follow these steps:
Step 1: Login the splited data then click on administration section.
Step 2: Click on master menu then select accounts
Step 3: Click on modify then select required capital account.
Step 4: Change the opening balance of account and save the master.
Can i disable for show single material center stock in balance sheet in BUSY?
Yes, you can disable to reflect stock of material center in balance sheet by follow these steps:
Step 1: Go to administration section then click on master menu and select material center tab.
Step 2: Choose modify tab then select required material center master and disable the reflect the stock in balance sheet and save it.
I selected the wrong GST rate for an item in BUSY but it did not show any validation error for the mismatch. Shouldn't it verify the actual tax rate for the item?
In BUSY, you need to specify the correct tax rate category manually by follow these steps:
Step 1: Go to administration section then click masters menu
Step 2: Choose the item option then click on modify option
Step 3: After access the item master in modify mode, update the correct tax category and save the master.
My invoices are showing incorrect item names or details after I made some changes in item masters. What should I do to rectify this?
If the item details are showing incorrect in voucher, you can modify the invoice by follow these steps:
Step 1: Go to transaction section then choose the required voucher type
Step 2: select the modify option then access the invoice in modify mode
Step 3: Update the correct voucher details of item and save the invoice.
I am trying to add a party from Telangana, but the state is not showing up in the collection. What should I do?
If any state is not display in state drop down then you can create state master by follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose misc master then click on state tab and select add.
Step 3: Mention state name with state code and save the master.
Im having trouble getting the loadingunloading expense group to show up correctly in BUSY Can you help me fix this
Yes, we can help you to fix if your expense groups not showing properly in BUSY. You can run the Regenerate Master Help Files option from the Housekeeping menu. This will refresh the master data and help files of BUSY. Make sure to take latest backup of your data before run this process.
The software is showing incorrect donor information like wrong donor numbers. What should I do to correct the donor details?
To correct the donor number then you need to open the donor account in modify mode and correct it.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Modify
Step 4: Select the required donor account and update the correct number then save it.
I am not able to see the labour charge bill sundry in the purchase voucher. What should I do?
If labour charges bill sundry is not showing in the purchase voucher, then follow the below steps:
Step 1: Press F3 on the bill sundry row.
Step 2: After opening it specify the name as labour charges, then bill sundry type as additive, bill sundry nature as others and configure the other details then save.
How can I remove the critical level field for a service item in BUSY since there is no inventory?
For the disabled critical level filed in item master, see the following step:
Step 1: Go to Administration. Click on the item.
Step 2 Click on the item, then click on the Modify option.
Step 3 after Select the item's name. Disable the option. Set a critical level.
Step 4 Click on save for item name Saving
Why is the party name not appearing correctly in the sale voucher entry and how do I fix it?
The party name may not be appearing correctly in the sale voucher entry due to incorrect configuration or setting. To fix this, you can check the party master settings and ensure that the correct name is entered. You can also try re-indexing the data from house keeping and only after taking data backup.