Frequently Asked Questions

To change the capital account opening balance manually after split the financial year, follow these steps:
Step 1: Login the splited data then click on administration section.
Step 2: Click on master menu then select accounts
Step 3: Click on modify then select required capital account.
Step 4: Change the opening balance of account and save the master.

Yes, you can disable to reflect stock of material center in balance sheet by follow these steps:
Step 1: Go to administration section then click on master menu and select material center tab.
Step 2: Choose modify tab then select required material center master and disable the reflect the stock in balance sheet and save it.

In BUSY, you need to specify the correct tax rate category manually by follow these steps:
Step 1: Go to administration section then click masters menu
Step 2: Choose the item option then click on modify option
Step 3: After access the item master in modify mode, update the correct tax category and save the master.

If the item details are showing incorrect in voucher, you can modify the invoice by follow these steps:
Step 1: Go to transaction section then choose the required voucher type
Step 2: select the modify option then access the invoice in modify mode
Step 3: Update the correct voucher details of item and save the invoice.

If any state is not display in state drop down then you can create state master by follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose misc master then click on state tab and select add.
Step 3: Mention state name with state code and save the master.

Yes, we can help you to fix if your expense groups not showing properly in BUSY. You can run the Regenerate Master Help Files option from the Housekeeping menu. This will refresh the master data and help files of BUSY. Make sure to take latest backup of your data before run this process.

To correct the donor number then you need to open the donor account in modify mode and correct it.
 Pls follow the below steps :
 Step 1: Click on Administration
 Step 2: Then Masters
 Step 3: Then Modify
 Step 4: Select the required donor account and update the correct number then save it.

If labour charges bill sundry is not showing in the purchase voucher, then follow the below steps:
Step 1: Press F3 on the bill sundry row.
Step 2: After opening it specify the name as labour charges, then bill sundry type as additive, bill sundry nature as others and configure the other details then save.

For the disabled critical level filed in item master, see the following step:
Step 1: Go to Administration. Click on the item.
Step 2 Click on the item, then click on the Modify option.
Step 3 after Select the item's name. Disable the option. Set a critical level.
Step 4 Click on save for item name Saving

The party name may not be appearing correctly in the sale voucher entry due to incorrect configuration or setting. To fix this, you can check the party master settings and ensure that the correct name is entered. You can also try re-indexing the data from house keeping and only after taking data backup.