Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How do I specify the quantity unit as "Per Month" in BUSY invoices? It only shows Quantel right now.
If you want to specify Per Month unit then you can create it by following these steps:
Step 1: Go to Administration then click on Masters.
Step 2: Select Unit and then click on Add.
Step 3: Enter the Unit Name, Print Name, etc and save.
Now you can use this unit in your items.
I want to mention item details like units (kgs or numbers) in BUSY invoices. How can I do this?
To mention the item unit like kgs or numbers you can user:
Step 1 : Click on administration
Step 2 : Then configuration
Step 3 : Then features and options
Step 4 : Then inventory
Step 5 : Enable alt unit of items
Step 6 : Can select units like kgs or numbers in item while adding invoices
Is it possible to change the main unit of an item after the alternate unit has been turned on?
Yes, it is possible to change the main unit of an item after the alternate unit has been turned on in BUSY but if transactions entered for that item then it is not possible to change the main unit of an item after the alternate unit has been turned on in BUSY.
How do I add a new item and specify its details such as group, unit, and HSN code?
To add new item master with item group, unit and hsn code, you can follow these steps:
Step 1: Go to administration section then click on master tab then select add option.
Step 2: Now, specify the item name, item group, item unit, hsn code of item, tax category etc then save the master.
Is it possible to delete a group of items and still have them show in the list?
To delete a group of items and still have them show in the list,please follow steps:
Step 1: Check item in the Unused master list .From there you can delete directly .
Step 2: Remove that particular item from the every transaction.
Step 3: After this you can delete the item permanently.
How can I modify the sale price that I have mistakenly entered in item in BUSY?
To modify the sale price in item you can follow some steps:
Step 1: Go to the Administration and then click on Masters.
Step 2: Now click on Item and then select Modify option.
Step 3: Now select item that you want to modify and change the sale price.
Step 4: Now save the item master.
Is it necessary to add an item to the parent group after creating the group?
No, it is not necessary to add an item to the parent group after creating the group in BUSY. By default a General group is created but if you want to create a new one then you can also create it in the item master by press F3 in the Group field.
How do I set up the initial accounts for SGST, CGST etc when implementing GST?
To set up initial accounts for SGST, CGST, etc., when implementing GST:
Step 1:Go to Administration.
Step 2:Select Configuration.
Step 3:Choose Features/Options.
Step 4:Look for GST/VAT.
Step 5:Search for Create Default GST Masters and select Yes.
This action will create default GST masters for you.
Why is the party we added GSTIN not valid and how can we rectify it?
The party added is not valid because the GST number entered is invalid. To rectify it, Please follow below steps:
Step 1: Go to Administration menu and then Masters
Step 2: And then select Account and then select Modify option
Step 3: And then the correct GST number needs to be entered for the party.
How do I add multiple leads or contacts directly to an agent in BUSY?
To add multiple leads or contacts directly to an agent in BUSY, you need to follow the below steps:
Step 1: Go to Administration, then select Masters, then select Salesman, then click on Add.
Step 2: Add the relevant information, and you can add multiple leads or contacts directly to an agent in BUSY.